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LifeLock is the leader in identity theft protection.
0%
Reviewed by 0 customers.
Very little communication
LifeLock Ultimate Plus
Undisclosed from
US -
3292 days
ago
Verified buyer
The only time I hear from life lock is when I get an email saying they've kept my Identity safe once a month. I couldn't get the text alerts set up and the help desk was not helpful.
Also my credit rating dropped 60 points when I subscribed. I know life lock doesn't make the rating but I have to wonder about how accurate they are when reporting. Again, the help desk wasn't able to tell me why that occurred. If you can't get it right, just leave it out.
I'll be a former life lock member before the weeks over.
Identity stolen three time, not a single one detected by Lif
LifeLock Ultimate Plus
Undisclosed from
US -
3296 days
ago
Verified buyer
I purchased a LifeLock membership 9 months ago. To date, the information LifeLock has provided to me has been general based on my geography and of little use. Six weeks ago I had my identity stolen, which I detected within 30 minutes of an unauthorized purchase. Four days later, my identity was illegally used to open a new account in my name. Four weeks later, my identity was illegally used to gain access to a different account in my name. LifeLock continues to send me useless emails regarding my credit score and local child abuse felons. I'm still waiting for them to notice that my identity and financial security has been jeopardized. USELESS EXCUSE FOR A "SERVICE"! One star rating because I was unable to submit with zero stars.
lifelock
LifeLock Ultimate Plus
Undisclosed from
US -
3298 days
ago
Verified buyer
if you dont cover our banks its a waste of time and money i will not renew next year
Mr.
LifeLock Ultimate Plus
Undisclosed from
US -
3300 days
ago
Verified buyer
Would like to switch back to standard instead of ultimate
I not sure what I have but it is very expensive. UGH
LifeLock Ultimate Plus
Undisclosed from
US -
3301 days
ago
Verified buyer
I will go back to my first one as much cheaper and they send hard copy about every 3 months.
sucks
LifeLock Ultimate Plus
Undisclosed from
US -
3310 days
ago
Verified buyer
I was informed by American Exspress last week I had several fraud charges, where was life lock????????
VERY POOR, ALMOST NON-EXISTENT TECHNICAL SERVICE
LifeLock Ultimate Plus
Undisclosed from
US -
3312 days
ago
Verified buyer
YOU HAVE NOT BEEN ABLE TO MONITOR MY SAVINGS AND CHECKING ACCOUINT FOR OVER TWO MONTHS, REPEAT, OVEWR TWO MONTHS. YOU CAN'T EVEN TELL ME WHEN THOS CONDITION WILL BE FIXED. MULTIPLE REQUESTS SUBMITTED----NOTHING GETS FIXED!!!!!! I HAVE NO EXPECTATIONS THAT ANYTHING WILL BE DONE. AM LOOKING FOR ALTERNATIVES TO LIFELOCK!!!!!!!
Ms
LifeLock Ultimate Plus
Undisclosed from
US -
3315 days
ago
Verified buyer
My bank card was used in a couple different places and denied I. A couple others. The bank investigated and covered the charges
Then I get a e mail from you saying not problems have occurred in the past for me. This is t true. So what are we paying for?
Minimal value
LifeLock Ultimate Plus
Undisclosed from
US -
3315 days
ago
Verified buyer
I joined Lifelock after two fraudulent PayDay loans were taken out using my information. I was able to take care of them through the fraud departments at the companies with no assistance from Lifelock-I understood at the time that there would have been an additional charge as well. There is now another company with a claim against me. Lifelock has both failed to identity and stop the claim and has offered no help in resolving it. The only reason that I have maintained my membership is that I was reminded, during the same call wherein I was told that Lifelock cannot possibly prevent all fraudulent claims, that Lifelock will be responsible for monetary losses, if they occur up to one million dollars, if I understood correctly. It adds insult to injury that I received an email today from Lifelock titled "good news" saying that Lifelock has protected me and that there has been no fraudulent activity.
1 guest found this review helpful. Did you?
no star rating
LifeLock Ultimate Plus
Undisclosed from
US -
3317 days
ago
Verified buyer
to difficult to use. Told I could do it by phone yet that was never possible due to security
I had to select a star for rating even though my rating would be no star
Ultimate Plus
$339.99
/year
Pay {sale} for the 1st yr after trial. Renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
- 401(k) & Investment Account Activity Alerts†
- Home Title Monitoring¶
LifeLock stood out for the simplicity and ease of use of its mobile app.1
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
The broadest volume of alerts all in one place.
Ultimate Plus
$339.99
/year
Pay {sale} for the 1st yr after trial. Renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
- 401(k) & Investment Account Activity Alerts†
- Home Title Monitoring¶
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
LifeLock stood out for the simplicity and ease of use of its mobile app.1
The broadest volume of alerts all in one place.
No one can prevent all cybercrime or prevent all identity theft.
- Price valid for introductory term, after that your price will renew at the standard price.
- Your subscription begins immediately after payment automatically renews unless canceled. Prices subject to change and may be charged up to 35 days before current term ends. Cancel here or contact Member Services.
1 Javelin Strategy & Research’s 2022 Identity Protection Service Provider Scorecard.
3 Credit features require successful setup, identity verification and sufficient credit history by the appropriate credit bureau. Credit monitoring features may take several days to activate after enrollment.
12 Identity Lock cannot prevent all account takeovers, unauthorized account openings, or stop all credit file inquiries. The credit lock on your TransUnion credit file and the Payday Loan Lock will be unlocked if your subscription is downgraded or canceled.
† LifeLock does not monitor all transactions at all businesses.
††† Up to $1 million for coverage for lawyers and experts included on all plans. Reimbursement and Expense Compensation varies according to plan, up to $1 million each for LifeLock Ultimate Plus. Insurance benefits are issued by third parties. See GenDigital.com/legal for policy info.
Copyright © 2025 Gen Digital Inc. All rights reserved. All trademarks, service marks, and tradenames (collectively, the "Marks") are trademarks or registered trademarks of Gen Digital Inc. or its affiliates ("Gen") or other respective owners that have granted Gen the right to use such Marks. For a list of Gen Marks please see GenDigital.com/trademarks.
TrustScore 4.7 | 7781 reviews
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