LifeLock reviews

It is getting too expensive for me. I believe before my renewal comes up in March I will cancel and go with my credit card Discover Card Read More Read Less

Since it became part of Norton I don't feel as comfortable as I use to. Its harder to find things when logged in. Technology passing me by Read More Read Less

Never sure if I'm covered or know my status for coverage? Get emails of different items not covered and new charges due? Have paid for a year's worth and was charged again, but received a credit back. I think it's confusing and never know my status? Read More Read Less

It might be me, but I have a hard time logging on to my Lifelock account. Every time I think I have my login and password straightened out, I have a hard time getting back in later. The entities - Norton LifeLock, Norton, and LifeLock - seem to be combined, but separate. I'm never comfortable with the coverage, because I don't know for sure what all is included in it. You might say for me to login to the LifeLock website and look at my account to get the coverage information. But I get so frustrated trying to login that I give up and just assume since we pay so much for the coverage that we are covered for about everything. In short, I am frustrated with attempting to ascertain reliable, uniform information from Norton LifeLock, or Norton, or LifeLock. Read More Read Less

I opened up the Wells Fargo Account last Friday. I just now received NOTICE??? Sounds like somebody is not doing their job! JT Lewellen Read More Read Less

I received a call saying I had alerts on my account. I called, and immediately had to give ss#, date of birth, and verbal word code to talk to somebody. This has changed from the past where I only had to give my word code to a tech to talk to someone. Also I no longer get alerts on sex offenders moving in around us. The alerts I received on your auto service dated back to April of 2017. I do not believe you do as good a job anymore, and you do not have the respect for your customers enough to inform them of when you change your options that you offered from the beginning. I am upset that I pay you a lot of money each year, and have for years, and no longer feel that safe with you anymore. Right now, I pay for coverage for me and 4 of my children. Tired of being blown off by your very polite techs about legitimate concerns. With the last tech I just spoke to, he filed a complaint for me. I would like to hear from someone about this. Or will I be ignored, told I misunderstood your policy from the start, or I was misinformed from the start. I deserve better than that from you. Constance Watson Read More Read Less

Average in every way. Read More Read Less

I have not had any credit issues since using LifeLock services. Before I got LifeLock I had two credit cards stolen and used, I was lucky I was able to retrieve my money back without issue. These two thefts however made me decide when my company choose to add LifeLock on our benefits plan, that I needed some extra eyes and support. Read More Read Less

It is interesting that you claimed to have prevented fraudulent activity with my information seeing that someone has been using my credit card information to cask FRADULENT checks. Nice Read More Read Less

My SSN has been used fraudulently for taxes 2 years in a row. My taxes are still held up. There was a credit report run yesterday with no notification from Lifelock. I am really not sure what I am paying for. Equifax seems to have a better protection plan. Read More Read Less