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LifeLock is the leader in identity theft protection.
0%
Reviewed by 0 customers.
Poor login and system performance
LifeLock Ultimate Plus
R Campbell from
USA -
711 days
ago
Verified buyer
Almost impossible to login, over the past year it normally takes me 3 times to login. I am still receiving past Alerts for several months after they have been addressed. Some Alerts were from past year transactions. My question, if these types of issues are happening how can they be monitoring by accounts?
Not happy at all.. constantly have accounts disconnected and
LifeLock Ultimate Plus
Rob from
USA -
712 days
ago
Verified buyer
Horrible..accounts get disconnected very frequently and it's very hard to get connected. They say they will call you back and never do. Horrible customer service. Period
Very expensive and questionable value
LifeLock Ultimate Plus
DWHTX from
USA -
713 days
ago
Verified buyer
Frequently have to reinstall accounts; will not monitor my largest financial holdings; have to have separate membership for spouse
Technology challenged? Beware
LifeLock Ultimate Plus
D. H. from
USA -
713 days
ago
Verified buyer
I'm challenged by technology… not certain if my information is updated and/or protected. Had for years, never spoken live to anyone for assistance or assurance.
What does this mean?
LifeLock Ultimate Plus
Dana C from
USA -
713 days
ago
Verified buyer
I'm unable to sign into my account, so am therefore unable to get my credit score, or do anything else. I've been trying to change my User Id, and password, but the system won't let me.
It's not perfect.
LifeLock Ultimate Plus
Nancy D from
USA -
713 days
ago
Verified buyer
It isn't 100% , but it catches most transactions.
Technology challenged? Beware
LifeLock Ultimate Plus
D. H. from
USA -
713 days
ago
Verified buyer
I'm challenged by technology… not certain if my information is updated and/or protected. Had for years, never spoken live to anyone for assistance or assurance.
Not happy with Norton
LifeLock Ultimate Plus
Undisclosed from
US -
1048 days
ago
Verified buyer
I've been a Lifelock customer since 2008. Lifelock used to be so much better before Norton took over. I would receive alert notifications so much quicker from Lifelock; since Norton took over, I've noticed a lag in alert notifications. Just not good. In addition, I'm paying for premium coverage and, according to advertisements from Norton, I need to pay even more if I want additional coverage. In my opinion, Norton has taken something good in LifeLock and they've made it worse.
1 guest found this review helpful. Did you?
Not happy with Norton
LifeLock Ultimate Plus
Undisclosed from
US -
1048 days
ago
Verified buyer
I've been a Lifelock customer since 2008. Lifelock used to be so much better before Norton took over. I would receive alert notifications so much quicker from Lifelock; since Norton took over, I've noticed a lag in alert notifications. Just not good. In addition, I'm paying for premium coverage and, according to advertisements from Norton, I need to pay even more if I want additional coverage. In my opinion, Norton has taken something good in LifeLock and they've made it worse.
Poor,
LifeLock Ultimate Plus
Undisclosed from
US -
1049 days
ago
Verified buyer
For several years I liked getting a worthy notice, and then you crammed Norton down our necks with no notice. That should not have happened without giving us a notice...or warning. Shame on you.
Ultimate Plus
$339.99
/year
Pay {sale} for the 1st yr after trial. Renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
- 401(k) & Investment Account Activity Alerts†
- Home Title Monitoring¶
LifeLock stood out for the simplicity and ease of use of its mobile app.1
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
The broadest volume of alerts all in one place.
Ultimate Plus
$339.99
/year
Pay {sale} for the 1st yr after trial. Renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
- 401(k) & Investment Account Activity Alerts†
- Home Title Monitoring¶
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
LifeLock stood out for the simplicity and ease of use of its mobile app.1
The broadest volume of alerts all in one place.
No one can prevent all cybercrime or prevent all identity theft.
- Price valid for introductory term, after that your price will renew at the standard price.
- Your subscription begins immediately after payment automatically renews unless canceled. Prices subject to change and may be charged up to 35 days before current term ends. Cancel here or contact Member Services.
1 Javelin Strategy & Research’s 2022 Identity Protection Service Provider Scorecard.
3 Credit features require successful setup, identity verification and sufficient credit history by the appropriate credit bureau. Credit monitoring features may take several days to activate after enrollment.
12 Identity Lock cannot prevent all account takeovers, unauthorized account openings, or stop all credit file inquiries. The credit lock on your TransUnion credit file and the Payday Loan Lock will be unlocked if your subscription is downgraded or canceled.
† LifeLock does not monitor all transactions at all businesses.
††† Up to $1 million for coverage for lawyers and experts included on all plans. Reimbursement and Expense Compensation varies according to plan, up to $1 million each for LifeLock Ultimate Plus. Insurance benefits are issued by third parties. See GenDigital.com/legal for policy info.
Copyright © 2025 Gen Digital Inc. All rights reserved. All trademarks, service marks, and tradenames (collectively, the "Marks") are trademarks or registered trademarks of Gen Digital Inc. or its affiliates ("Gen") or other respective owners that have granted Gen the right to use such Marks. For a list of Gen Marks please see GenDigital.com/trademarks.
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