LifeLock reviews

Great operation to keep you safe and Credit protected. The best I have ever seen Read More Read Less

Everyone has been very helpful to me, either by phone or email. Read More Read Less

What piece of mind you get with life lock. I have only had this for about three months , since then we have traveled n with the holidays upon us it is well worth the money. Thank you Lifelock!!!!! Read More Read Less

I'm a huge fan of Lifelock. I've heard alot about it and when I purchased a home with all the added accounts that had to be set up I knew I needed more security for my identity and my assets. Lifelock takes care of it all - and its so easy to navigate the site, customer service is incredible. I felt like I was the ONLY person they had to talk to the day I called. I am planning on upgrading to Lifelock Ultimate Plus to have even more ways to stay safe and secure. In this day and age; who can be too careful? Not me! Read More Read Less

When speaking with Life Lock I became very secure that everything that can be done will be done.. My bank and life lock will always be on my side.. Thank you for understanding me in this trying time Read More Read Less

We feel very safe. Read More Read Less

Just recently I was a victim of credit card fraud on both credit cards I have. I have some tips that will help you recover based on my previous experience. One morning I was using my computer when a notice from LIFELOCK was in my email inbox. Shortly after that I received an automated phone call suggesting I use the secure LIFELOCK portal and call LifeLock, which I did. Judging from the times listed on my accounts it was only about 15 minutes after the fraud. LIFELOCK suggested I contact one of the Big 3 credit bureaus and let them know what happened so that the Big 3 would not think I lost an account due to non payment. I contacted Experian suggested by LIFELOCK who also gave me the phone number to call. I called and explained what happened. Experian said they would contact the other two credit agencies for me and let them know, which they did. In the meantime we received new credit cards. Now I will tell you how to get LiFELOCK working again based on some stupid mistakes. At the time I was trying to open a new account at my bank but it couldn't be processed because LIFELOCK would not allow it to be processed. Another Email from LIFELOCK was shortly received which asked if it was me that was trying to open an account. A checkbox provided that "read Yes it was me" so I checked it. An instant reply said "Alert Lifted or cancelled and now my bank was able to process the account. So dummy here thought it was all over and done with. and we received new cards. Not so as LIFELOCK blocked a couple purchases on one of my new cards. I didn't know why but a phone call from them said my monthly payment couldn't be processed and I might loose my membership. Then it dawned on me. I had failed to update LIFELOCK with the new card numbers. After I did that my purchases were released. So I learned something. If the same thing happens to you Be Sure you update your LIFELOCK account with any new cards and new accounts. I didn't know LIFELOCK had that much horse power to do what they did but they do. So a lesson learned. LIFELOCK paid for it' self by using the power they have. LIFELOCK will also let you know if any sex offenders are in your neighborhood or move into you neighborhood. If you don't have LIFELOCK best you become a member NOW. The fee (not much) is worth the protection they can provide. Their account services use a secure portal so your information can't be read by others. Be sure to enter ALL accounts you have with your bank and credit card numbers. Thank You LIFELOCK for your quick reaction and for the help you gave me. Kind Regards, Richard. Read More Read Less

Lifelock is a wonderful program and i feel that my identity is safe. Read More Read Less

Life lock has saved me time, money but more importantly saved me from stressful and embarrassing situation. Their staff are polite and always professional. I am extremely happy with their service, and would highly recommend them. Read More Read Less

Jennifer, my Lifelock Representitive was extremely helpful. She contacted the companies corporate office (while I was on the other phone line) in regards to my two-year-old and someone utilizing her social security number to open up an account with their information attached. Not only was Jennifer very professional, she utilized her resources to assist me to the best of her capabilities. Because of Jennifers help, I was able to get to the bottom of what happened and why it looked like someone was using my daughter's Social Security number illegally. Thankfully this time it was a mechanical error, but it could have been something else - something much worse - and I would have known about it right away thanks to LifeLock. After going through this experience, I know that I won't have to worry if anyone is trying to steal my daughters, or anyone else in my families personal information for identity theft. Read More Read Less