LifeLock reviews

GREAT Read More Read Less

Excellent service from LifeLock thus far. Read More Read Less

Lifelock has been so prompt in contacting me several times in the past few years when there was a questionable charge on our credit cards. Each time it was legitimate but we feel so secure knowing that they are watching out for us. Read More Read Less

I called Lifelock regarding a notification that I received of a credit check that took place without my knowledge. The representative was very helpful and nice over the phone. They got back to me within 48 hours and everything was cleared. Read More Read Less

I received a Discover Notice late Saturday night and it indicated that there may be fraud on my account. I was going to call them the next day however, I received a call from LifeLock first. They asked if I used this particular Cell Phone company and I seriously never heard of that company. I told them the company I use now, is the same as I have used for at least 15 or more years. I was advised that someone had possible used my personal information. However, I didn't know for what the problem was at that time. I was informed that they would do an investigation and would get back to me in 10-14 days. Today I received another call from LifeLock telling they had found out the problem. Obviously someone used my name accept changing the first letter of my name that would make it a male. My address, social security, and other information about me was used. However, the person had ordered something from T-Mobile to be sent to another state. The license this person used that was suppose to be mine was questionable by T-Mobile and the person was told that the equipment ordered was a back order and was never sent out. Thank goodness for the person who questioned the information given to them for the purchase. They notified my credit card company and LifeLock received the information and contacted me immediately. All the people I spoke to at LifeLock were excellent. They took the bull by the horns and handled every thing. I can only say KUDO's to all of the personnel of LifeLock. Read More Read Less

Representative was very helpful and notified me after talking with credit card companies. I would recommend this service to everyone. It is a great protection to have especially when there have been fraudulent activities. Read More Read Less

Honestly, with work and all the other things that keep me busy all week, I don't know how I would have dealt with this without life lock Read More Read Less

First call to Customer Support, it was a very smooth activity. We had received an alert in regard to an account and bank that we did not recognize. While talking to Melissa it became clear that further investigation was needed. Melissa called the bank, conferenced in the Bank Representative to review the situation privately, we found a similar ID number in a commercial account that was not ours. Issue identified and minimized in 1 call. Read More Read Less

I still do not the difference in Fico scores that you use compared to Experian and Equifax. The Bank that I am dealing with will never use your score but the higher from the other two Credit reporting services. Read More Read Less

Great peace of mind Read More Read Less