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LifeLock is the leader in identity theft protection.
0%
Reviewed by 0 customers.
Limited number of accounts
LifeLock Ultimate Plus
Undisclosed from
US -
3786 days
ago
Verified buyer
I expected a larger number of accounts to be covered especially with the Ultimate Plus upgrade. 5 accounts which includes bank s as well as investments is not enough.
customer service
LifeLock Ultimate Plus
Undisclosed from
US -
3786 days
ago
Verified buyer
Always when I call I have a positive worker and I get all my questions and concerns resolved in a timely manner.
Hackers getting into Frequent Flyer/Stayer/Renter Account
LifeLock Ultimate Plus
Undisclosed from
US -
3788 days
ago
Verified buyer
Response was quick but just a standard email that had a few sentences ahead of it. I'm hoping there will be something in the future where we can put our frequent traveler numbers into LifeLock to protect these as well since this seems to be a new avenue into our lives.
answering calls
LifeLock Ultimate Plus
Undisclosed from
US -
3812 days
ago
Verified buyer
i was given a "special" # 2 call bcause i am ll ultimate plus member. first time i called i held 21 min., just 2 b disconnected when they finally answered! I called back 2 b put on hold another 19 min.!!! everytime i have called,no matter what # i use it has been 15 min. or more.
mother
LifeLock Ultimate Plus
Undisclosed from
US -
3812 days
ago
Verified buyer
I just want my credit score or my identity messed with.
It's Insurance
LifeLock Ultimate Plus
Undisclosed from
US -
3815 days
ago
Verified buyer
I'm not really sure why I huse LifeLock except that it feels like insurance. I had two credit cards stolen and wouldn't have found out about it unless American Express called me and said there was some suspicious activity on my cars and that they had not authorized the purchases. Citi Visa did not and over $8600 in charges were made on that card. Some suspicious activity was detected on my Chase MasterCard that Chase caught and declined. In neither case did LifeLock catch the activity. I'm not even sure LifeLock was aware of the fraud. Maybe I'm just not sure what LifeLock covers, but after this latest identity theft, I think I better look into it.
banking
LifeLock Ultimate Plus
Undisclosed from
US -
3823 days
ago
Verified buyer
the only reason i went up to this one because of my barking but they have not add my bank to my account
What?
LifeLock Ultimate Plus
Undisclosed from
US -
3825 days
ago
Verified buyer
For a new member, the time from sign up to getting any type of instruction is very poor.
(Wait time on phone is also bad.)
We are not very computer savvy and still have not received anything in
writing as to how the whole thing is supposed to work. We are just figuring
out how to respond to alerts.
SATISFIED CUSTOMER
LifeLock Ultimate Plus
Undisclosed from
US -
3835 days
ago
Verified buyer
WE have been well pleased with the service. It has caught a couple of issues that were enter errors in someone applying for a line of credit that was not us. Getting the 'credit application' notices has saved us some potential headaches. The customer service with these issues have always been very professional and quick responses. In my opinion the annual rates we pay are worth the protection we provided!
We have recently added our childern to the LifeLock Junior plan to protect their future credit.
You dropped the ball
LifeLock Ultimate Plus
Vin from
Doherty -
154 days
ago
Verified buyer
My identity was used for a transaction at the small business administration and now I am paying big time!
Pros
Peace of Mind
Protection
Security
Support
1 reply from LifeLock -
152 days
ago
Thank you for bringing this to our attention. We are deeply sorry to hear about the distressing situation you are facing with the fraudulent transaction at the Small Business Administration. Your security and peace of mind are our top priorities, and we are here to help you resolve this issue.
Our relevant team will follow up with your case and contact you as soon as possible. Thank you for your understanding and patience.
Ultimate Plus
$339.99
/year
Pay {sale} for the 1st yr after trial. Renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
- 401(k) & Investment Account Activity Alerts†
- Home Title Monitoring¶
LifeLock stood out for the simplicity and ease of use of its mobile app.1
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
The broadest volume of alerts all in one place.
Ultimate Plus
$339.99
/year
Pay {sale} for the 1st yr after trial. Renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
- 401(k) & Investment Account Activity Alerts†
- Home Title Monitoring¶
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
LifeLock stood out for the simplicity and ease of use of its mobile app.1
The broadest volume of alerts all in one place.
No one can prevent all cybercrime or prevent all identity theft.
- Price valid for introductory term, after that your price will renew at the standard price.
- Your subscription begins immediately after payment automatically renews unless canceled. Prices subject to change and may be charged up to 35 days before current term ends. Cancel here or contact Member Services.
1 Javelin Strategy & Research’s 2022 Identity Protection Service Provider Scorecard.
3 Credit features require successful setup, identity verification and sufficient credit history by the appropriate credit bureau. Credit monitoring features may take several days to activate after enrollment.
12 Identity Lock cannot prevent all account takeovers, unauthorized account openings, or stop all credit file inquiries. The credit lock on your TransUnion credit file and the Payday Loan Lock will be unlocked if your subscription is downgraded or canceled.
† LifeLock does not monitor all transactions at all businesses.
††† Up to $1 million for coverage for lawyers and experts included on all plans. Reimbursement and Expense Compensation varies according to plan, up to $1 million each for LifeLock Ultimate Plus. Insurance benefits are issued by third parties. See GenDigital.com/legal for policy info.
Copyright © 2025 Gen Digital Inc. All rights reserved. All trademarks, service marks, and tradenames (collectively, the "Marks") are trademarks or registered trademarks of Gen Digital Inc. or its affiliates ("Gen") or other respective owners that have granted Gen the right to use such Marks. For a list of Gen Marks please see GenDigital.com/trademarks.
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