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LifeLock is the leader in identity theft protection.
0%
Reviewed by 0 customers.
No peace of mind. Things don't work like I'm used to themeor
LifeLock Ultimate Plus
Would not recommend
Carolyn from
Oviedo FL 32765 -
78 days
ago
Verified buyer
I am struggling to find/use Norton . Con.consistently he things to work. Help!!! I think I have mess. Please HeplMe! I know just enough to keep me twisting in the wind. I feel such confusuion. I have a notice of something happening with my credit. I need to see it to know if it is something that is mine or an intrusion.
Pros
Peace of Mind
Protection
Restoration/Reimbursement
Security
Support
Cons
Alerts
Cost
Renewal
Service
Subscription
Good but too costly
LifeLock Ultimate Plus
Dan C. from
USA -
697 days
ago
Verified buyer
Services offered are professional and well done... BUT you will pay more for them than other vendors. Lessens the value when compared to others.
2 guests found this review helpful. Did you?
YOUR SITE NEEDS MORE EXPLANATIONS
LifeLock Ultimate Plus
Norm from
USA -
707 days
ago
Verified buyer
YOU ARE ASSUMING EVERYONE THAT IS CONCERNED ABOUT THEIR SECURITY IS AN EXPERIANCED COMPUTER USER. NOT TRUE. THE LESS EXPERIANCED NEEDS MORE HELP, MORE EXPLANATIONS ALSO WHY DID YOU COUPLE LIFELOCK WITH NORTON? NORTON IS NOT VERY DEPENDABLE ESPECIALLY THE SECURE VPN. ALSO THEY DO NOT EXPLAIN THINGS AND ARE ALMOST IMPOSSIBLE TO GET AHOLD OF FOR HELP I AM A VERY DISAPPOINTED CUSTOMER!
2 guests found this review helpful. Did you?
Can't access my account
LifeLock Ultimate Plus
Warren F from
USA -
709 days
ago
Verified buyer
I have forgotten my password right after my wife and I signed up, I called life lock, they could not help me, so what do I do now? I get alerts but can't see them.
difficulty logging into account.
LifeLock Ultimate Plus
Ric R. from
USA -
709 days
ago
Verified buyer
Excellent service. We just have trouble accessing account. My wife and I have the same Email.
1 guest found this review helpful. Did you?
Lifelock experience
LifeLock Ultimate Plus
Lewis F from
USA -
709 days
ago
Verified buyer
I have had no problems with Lifelock, just with email. My name does not appear on email but the word Lifelock. I called Lifelock to correct the problem and nothing has been done to correct it. I continue to value the service. I just want the email corrected.
1 guest found this review helpful. Did you?
Credit card fraud
LifeLock Ultimate Plus
Jill Z. from
USA -
709 days
ago
Verified buyer
I've had my credit card used without my consent a couple of times. Since then I have reviewed my card credentials and now I'm more satisfied with the card itself. Don't you check to see if I've had someone use my card out of state or order something from a business I do not normally order from? It's taken my time and phone calls to correct the ones that did compromise my card. It would behoove you to send an alert to my email about something that didn't look right. Hope this helps others who have similar problems.
3 guests found this review helpful. Did you?
The website is ok, but customer service is terrible.
LifeLock Ultimate Plus
Lonnie D. from
USA -
710 days
ago
Verified buyer
I usually don't have any issues with the website. The information needs to be updated more regularly. Customer service is terrible. Back when the Norton VPN was offered for free to current members my wife and I tried to get it added to our accounts. years later we still don't have it. We are very close to dropping our accounts.
1 guest found this review helpful. Did you?
I feel the rate is way too much.
LifeLock Ultimate Plus
rod s from
USA -
710 days
ago
Verified buyer
not enough bang for the buck
1 guest found this review helpful. Did you?
Protects Identity
LifeLock Ultimate Plus
Amy S, from
USA -
710 days
ago
Verified buyer
Lifelock has become a necessity. With identity used several times, I just can't be without it at this point. BUT it use to be easier to contact Lifelock - now I have NO idea how to email. All you can do is call and wait to be connected. Also, there might be cheaper/better plans but to know about it takes a lot of time to check out. It is LifeLock by Norton - but if you want to protect yourself with Norton, you must pay extra... seems that it should be built in for the price you pay to protect your identity.
Ultimate Plus
$339.99
/year
Pay {sale} for the 1st yr after trial. Renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
- 401(k) & Investment Account Activity Alerts†
- Home Title Monitoring¶
LifeLock stood out for the simplicity and ease of use of its mobile app.1
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
The broadest volume of alerts all in one place.
Ultimate Plus
$339.99
/year
Pay {sale} for the 1st yr after trial. Renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
- 401(k) & Investment Account Activity Alerts†
- Home Title Monitoring¶
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
LifeLock stood out for the simplicity and ease of use of its mobile app.1
The broadest volume of alerts all in one place.
No one can prevent all cybercrime or prevent all identity theft.
- Price valid for introductory term, after that your price will renew at the standard price.
- Your subscription begins immediately after payment automatically renews unless canceled. Prices subject to change and may be charged up to 35 days before current term ends. Cancel here or contact Member Services.
1 Javelin Strategy & Research’s 2022 Identity Protection Service Provider Scorecard.
3 Credit features require successful setup, identity verification and sufficient credit history by the appropriate credit bureau. Credit monitoring features may take several days to activate after enrollment.
12 Identity Lock cannot prevent all account takeovers, unauthorized account openings, or stop all credit file inquiries. The credit lock on your TransUnion credit file and the Payday Loan Lock will be unlocked if your subscription is downgraded or canceled.
† LifeLock does not monitor all transactions at all businesses.
††† Up to $1 million for coverage for lawyers and experts included on all plans. Reimbursement and Expense Compensation varies according to plan, up to $1 million each for LifeLock Ultimate Plus. Insurance benefits are issued by third parties. See GenDigital.com/legal for policy info.
Copyright © 2025 Gen Digital Inc. All rights reserved. All trademarks, service marks, and tradenames (collectively, the "Marks") are trademarks or registered trademarks of Gen Digital Inc. or its affiliates ("Gen") or other respective owners that have granted Gen the right to use such Marks. For a list of Gen Marks please see GenDigital.com/trademarks.
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