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LifeLock is the leader in identity theft protection.
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Reviewed by 0 customers.
Unhappy with inability to monitor my home mortgages
LifeLock Ultimate Plus
Undisclosed from
US -
3651 days
ago
Verified buyer
My primary reason for signing up for the Ultimate Plus Plan was to keep an eye on my mortgages. However, I keep following your instructions and procedures that I believe will work but LifeLock has not been able to monitor my two mortgages. Your system keeps telling me that my logon / passwords are incorrect. However, my logon / passwords are accurate. I can sign into my mortgage accounts without any problems. When I logon to my mortgage account first then logon to LifeLock I receive a message from LifeLock, that my credentials are incorrect! I've also tried to add my accounts being logged onto LifeLock first then logging onto my mortgage accounts. I keep receiving the same message. However, since I can logon to my accounts directly, obviously, my credentials are accurate!
faye
LifeLock Ultimate Plus
Undisclosed from
US -
3653 days
ago
Verified buyer
they are great
Missed Detection
LifeLock Ultimate Plus
Undisclosed from
US -
3656 days
ago
Verified buyer
I'm paying a fee for protection of my personal data, and over the past 3 months have had to change credit cards due to breach. I've never been notified once by LifeLock, but did receive the info from my credit card company. The only thing I get on a regular bias is a bill and sex offender info. That does nothing for my peace of mind.
new
LifeLock Ultimate Plus
Undisclosed from
US -
3658 days
ago
Verified buyer
New
Debit card recently breached
LifeLock Ultimate Plus
Undisclosed from
US -
3659 days
ago
Verified buyer
received notice from my credit union that their records showed that I "bought gas in India yesterday"!!! Debit cards (my son's & mine) needed to be changed. I thought that I was protected, but in all fairness, maybe those accounts were not. Overall, I've had no problems with LifeLock.
Life Lock Experience
LifeLock Ultimate Plus
Undisclosed from
US -
3663 days
ago
Verified buyer
Seems to work well, however I've had some problems entering my profilr
life lock
LifeLock Ultimate Plus
Undisclosed from
US -
3669 days
ago
Verified buyer
very good hard to set up
My Review
LifeLock Ultimate Plus
Undisclosed from
US -
3676 days
ago
Verified buyer
Just wanted to know plan anniversary date and billing cycle.
Thanks for watching!
LifeLock Ultimate Plus
Undisclosed from
US -
3682 days
ago
Verified buyer
It is a good feeling knowing someone is watching what is happening with my credit. Recently actually had a call within 15 minutes after I opened an additional account . Thanks !
Credit Card Protection Question
LifeLock Ultimate Plus
Undisclosed from
US -
3688 days
ago
Verified buyer
I asked if I could enter my store credit cards into the LifeLock website. I was disappointed to learn that only major bank cards can be entered and that the solution is a manual form that I maintain. For the cost of the service, I am really disappointed.
Ultimate Plus
$339.99
/year
Pay {sale} for the 1st yr after trial. Renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
- 401(k) & Investment Account Activity Alerts†
- Home Title Monitoring¶
LifeLock stood out for the simplicity and ease of use of its mobile app.1
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
The broadest volume of alerts all in one place.
Ultimate Plus
$339.99
/year
Pay {sale} for the 1st yr after trial. Renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
- 401(k) & Investment Account Activity Alerts†
- Home Title Monitoring¶
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
LifeLock stood out for the simplicity and ease of use of its mobile app.1
The broadest volume of alerts all in one place.
No one can prevent all cybercrime or prevent all identity theft.
- Price valid for introductory term, after that your price will renew at the standard price.
- Your subscription begins immediately after payment automatically renews unless canceled. Prices subject to change and may be charged up to 35 days before current term ends. Cancel here or contact Member Services.
1 Javelin Strategy & Research’s 2022 Identity Protection Service Provider Scorecard.
3 Credit features require successful setup, identity verification and sufficient credit history by the appropriate credit bureau. Credit monitoring features may take several days to activate after enrollment.
12 Identity Lock cannot prevent all account takeovers, unauthorized account openings, or stop all credit file inquiries. The credit lock on your TransUnion credit file and the Payday Loan Lock will be unlocked if your subscription is downgraded or canceled.
† LifeLock does not monitor all transactions at all businesses.
††† Up to $1 million for coverage for lawyers and experts included on all plans. Reimbursement and Expense Compensation varies according to plan, up to $1 million each for LifeLock Ultimate Plus. Insurance benefits are issued by third parties. See GenDigital.com/legal for policy info.
Copyright © 2025 Gen Digital Inc. All rights reserved. All trademarks, service marks, and tradenames (collectively, the "Marks") are trademarks or registered trademarks of Gen Digital Inc. or its affiliates ("Gen") or other respective owners that have granted Gen the right to use such Marks. For a list of Gen Marks please see GenDigital.com/trademarks.
TrustScore 4.7 | 7781 reviews
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