LifeLock reviews

I don't feel protected Read More Read Less

We need STEP BY STEP instructions with pictures how to add our credit cards to your system. I don't feel for over $300 this year I got my money worth. That you are not protecting my credit card. Can't add them. Read More Read Less

my Master Card and my wifes MC was compromised and you did not report it to me. You will see I made a change on my information yesterday. I do not ubderstand why I had to hear about this from MasterCard and not at all by LifeLock. Read More Read Less

Random "monthly reports" Got a new credit card while being " protected" and was not contacted to see if I was the person openiing the account. Really? Read More Read Less

I find Life Lock confusing as to what they protect and how. Your web site is confusing. For example why is there two places for bank accounts. I do not know if all my bank accounts are protected. why can I not input all my cards for protection? What is considered ID theft? What are examples of things that Life Lock does not cover? Read More Read Less

On January 1, 2016 we were notified via email by Bank of America Activity Alert to unusual credit card activity on that day. There were 6 charges/attempts made that were unauthorized. We were never notified by our LifeLock Ultimate Plus service. This was very disappointing! Read More Read Less

We have had a breach on our credit card since using Lifelock. Maybe it's not supposed to catch that...? Also we bank at a small bank do Lifelock doesn't cover that either... Not sure this is right for us Read More Read Less

My husband and I were notified by Discover Card that someone had opened an account in his name. Where were you?? You did not catch this! Then My husband and I were eating out and could not use our Bank debit card because someone had used it and the bank was suspicious and shut are card off. Where were you???? I have entered all information into lifelock for Jason & I and call to make sure all info entered was correct and you approved it. I purchased lifelike 2 months ago, the Ultimate Plus! Where have you been??? Read More Read Less

I received a very timely email from LifeLock clamoring as to how they have 'protected my identity' - etc. for the past 30 days. I will preface by saying that I am not one of those that obsessively monitors my credit score, etc. My bills come in, I review them to make sure they are accurate, and make calls when needed surrounding fraudulent activity - which is rarely, thankfully. Anyhow, I received multiple calls over the past few days from my ank alerting me to frauduent activities against one of my accounts. Hmm, did not receive anything from LifeLock. I also recently checked my credit score when I received a notification surrounding a potntial security risk in my neighborhod, only to find that the score was nearly 100 points off of what the major reporting agencies showed when I checked them directly. To be quite blunt, my family spends almost $100 per month to LifeLock for services that apparently do not work and provide little protection or value. Time to look elsewhere, as I have used them for years to this point and wonder what else may have been missed. Read More Read Less

We bank at a small bank and therefore Lifelock does not monitor, so we do not feel secure. Should have asked for a list of the Banks covered. Not sure that we will renew. Read More Read Less