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LifeLock is the leader in identity theft protection.
0%
Reviewed by 0 customers.
Good service but expensive
LifeLock Ultimate Plus
Gary H from
USA -
713 days
ago
Verified buyer
LifeLock is a good service but it's rather expensive
Disappointing since Norton merger
LifeLock Ultimate Plus
Peter G from
USA -
713 days
ago
Verified buyer
Hi ... I had both a Norton account and Lifelock account ... to this day I have trouble signing in as they seem to operate as separate companies ...
1 guest found this review helpful. Did you?
Undependable service!
LifeLock Ultimate Plus
Keith C. from
USA -
713 days
ago
Verified buyer
Terrible live support. Repeated reports of disconnected monitored accounts. Website changes appearance without warning or explanation. Difficulty navigating website for such as 'Dashboard' or 'reconnect monitored accounts'. Customer support never reaches out for follow-up callbacks whenever I request such.
Im not totally confident my information is being monitored
LifeLock Ultimate Plus
Confused from
USA -
714 days
ago
Verified buyer
My husband uses a different monitoring system, but because we share the same home phone he has it listed also. We have gotten dozens of alerts from his company that our home phone has been found on the dark web. Nothing from Lifelock. I don't understand the discrepancy and it makes me wonder about Life Locks effectiveness. I keep lifelock because of the credit scores and the ability to lock them.......but without that I would probably switch
1 guest found this review helpful. Did you?
I believe that I need this product
LifeLock Ultimate Plus
Bob S from
USA -
714 days
ago
Verified buyer
This product has been necessary in this time of discontrol and lack of trust in information quality and integrity. I especially valued this prior to relocation and purchase of my home 4 years ago. I have several reservations about the need for your product going forward. My wife and I each have an account for you and they seem to be a complete overlap in scope to me; I really think this is unnecessary. If my wife's information is protected, then my information is 99% protected. I believe this product is overpriced. I think we should lock down our credit and then our risk should be much smaller going forward. I really don't have much to say good or bad about Lifelock, except that I bought this protection before Norton was connected. I don't like Norton, and I would rather they were not associated with my records at all. I haven't had any serious information or credit issues, so that's good, But is that because of me or Lifelock?
Very expensive
LifeLock Ultimate Plus
Jeff M. from
USA -
714 days
ago
Verified buyer
The service is OK , but very expensive , and I rarely get anyone who speaks good English, very hard to understand… I don't understand the Norton part of plan…Also why does only one of the 3 credit companies update ? Very frustrating.
Credit card alerts
LifeLock Ultimate Plus
N from
USA -
714 days
ago
Verified buyer
When a certain amount limit you set on your credit card And it goes above the limit Is there a way we can get notified
Inconsistent & SPENDY
LifeLock Ultimate Plus
Undisclosed from
US -
1044 days
ago
Verified buyer
SO far Ive been happy with service, but its inconsistent when I open a credit card it wont always alert me that a card has been opened. Thus far Ive had no scams. But I call my bank & credit cards once a week to stay on top of things.
The price has really increased through the years. I may not be able to afford it. A discount for seniors or Veterans would be nice.
it's ok but can be vague
LifeLock Ultimate Plus
Undisclosed from
US -
1048 days
ago
Verified buyer
my credit reports and old and not sure on all the services being offered etc.....i'm not leaving just wishing it was clearer
Lack of help or support.
LifeLock Ultimate Plus
Undisclosed from
US -
1048 days
ago
Verified buyer
When describing that PayPal claims I have an account life lock did nothing.
I keep telling PayPal and they do nothing.
A costly product for little help.
Ultimate Plus
$339.99
/year
Pay {sale} for the 1st yr after trial. Renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
- 401(k) & Investment Account Activity Alerts†
- Home Title Monitoring¶
LifeLock stood out for the simplicity and ease of use of its mobile app.1
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
The broadest volume of alerts all in one place.
Ultimate Plus
$339.99
/year
Pay {sale} for the 1st yr after trial. Renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
- 401(k) & Investment Account Activity Alerts†
- Home Title Monitoring¶
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
LifeLock stood out for the simplicity and ease of use of its mobile app.1
The broadest volume of alerts all in one place.
No one can prevent all cybercrime or prevent all identity theft.
- Price valid for introductory term, after that your price will renew at the standard price.
- Your subscription begins immediately after payment automatically renews unless canceled. Prices subject to change and may be charged up to 35 days before current term ends. Cancel here or contact Member Services.
1 Javelin Strategy & Research’s 2022 Identity Protection Service Provider Scorecard.
3 Credit features require successful setup, identity verification and sufficient credit history by the appropriate credit bureau. Credit monitoring features may take several days to activate after enrollment.
12 Identity Lock cannot prevent all account takeovers, unauthorized account openings, or stop all credit file inquiries. The credit lock on your TransUnion credit file and the Payday Loan Lock will be unlocked if your subscription is downgraded or canceled.
† LifeLock does not monitor all transactions at all businesses.
††† Up to $1 million for coverage for lawyers and experts included on all plans. Reimbursement and Expense Compensation varies according to plan, up to $1 million each for LifeLock Ultimate Plus. Insurance benefits are issued by third parties. See GenDigital.com/legal for policy info.
Copyright © 2025 Gen Digital Inc. All rights reserved. All trademarks, service marks, and tradenames (collectively, the "Marks") are trademarks or registered trademarks of Gen Digital Inc. or its affiliates ("Gen") or other respective owners that have granted Gen the right to use such Marks. For a list of Gen Marks please see GenDigital.com/trademarks.
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