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LifeLock is the leader in identity theft protection.
0%
Reviewed by 0 customers.
Not what they claim
LifeLock Ultimate Plus
Undisclosed from
US -
1049 days
ago
Verified buyer
I have had Lifelock for years and was always thought they were great until I had my first problem. I had my identity compromised. Unfortunately, when I contacted Lifelock for assistance, I was told, sorry we will have to review and let you know whether or not we can help you and then they never got back to me. I ended up working myself to solve the issue, I will be dropping Lifelock once my membership expires in the fall.
2 guests found this review helpful. Did you?
Norton made LifeLock useless
LifeLock Ultimate Plus
Undisclosed from
US -
1049 days
ago
Verified buyer
Ever since Norton bought LifeLock, I ceased getting notifications. All my accounts wound up "disconnected" from LifeLock. All my attempts at reconnecting my accounts within LifeLock ended in error messages when I did nothing at all wrong.
I've complained about this twice to no avail. Thanks for the survey. It reminds me to cancel LifeLock.
2 guests found this review helpful. Did you?
Credit Report
LifeLock Ultimate Plus
Undisclosed from
US -
1368 days
ago
Verified buyer
I love how you send me an email with an updated credit report, but it's ALWAYS unavailable!!!!! Pathetic!
2 guests found this review helpful. Did you?
My identity has not been stolen yet. Not sure if I can attr
LifeLock Ultimate Plus
Undisclosed from
US -
1372 days
ago
Verified buyer
I have Norton 360 installed on my primary devices at home. It appears to be working well. I have not had any identity theft incidents so that also appears to be working well.
1 guest found this review helpful. Did you?
Not happy
LifeLock Ultimate Plus
Undisclosed from
US -
1378 days
ago
Verified buyer
The worst money I've ever spent!
Terrible customer service
LifeLock Ultimate Plus
Undisclosed from
US -
1380 days
ago
Verified buyer
I have tried for months to add a family member to the family plan we purchased. They keep saying they will fix it and never do. I have Spent hours on the phone several times with them but i can't ever get a straight answer from them as to why my husband can't be added to the family plan! We GIVE UP! What a complete waste of money and time. So expensive and can't even use it except for one person.
1 guest found this review helpful. Did you?
They never give reports
LifeLock Ultimate Plus
Undisclosed from
US -
1380 days
ago
Verified buyer
they never give any reports any more ,I have been with LifeLock March2013 (case numbers removed)
1 guest found this review helpful. Did you?
Can't access my online account
LifeLock Ultimate Plus
Undisclosed from
US -
2070 days
ago
Verified buyer
After calling and talking with your reps three separate times, and changing my password twice, I still cannot access my account. I am just about done with Lifelock
0
LifeLock Ultimate Plus
Undisclosed from
US -
2426 days
ago
Verified buyer
Never again
Horrible Customer Service
LifeLock Ultimate Plus
Undisclosed from
US -
2785 days
ago
Verified buyer
I just talked with probably the most rude customer service I have ever had to deal with. I am having major issues and he didn't care, he was rude, cut me off, and he really didn't care. Absolutely the worst experience ever as I will probably be looking at other providers.
Ultimate Plus
$19.99
/ month
Pay $239.88 for the 1st yr after trial. Renews at $339.99/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
- 401(k) & Investment Account Activity Alerts†
- Home Title Monitoring¶
LifeLock stood out for the simplicity and ease of use of its mobile app.1
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
The broadest volume of alerts all in one place.
Ultimate Plus
$19.99
/ month
Pay $239.88 for the 1st yr after trial. Renews at $339.99/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
- 401(k) & Investment Account Activity Alerts†
- Home Title Monitoring¶
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
LifeLock stood out for the simplicity and ease of use of its mobile app.1
The broadest volume of alerts all in one place.
No one can prevent all cybercrime or prevent all identity theft.
- Price valid for introductory term, after that your price will renew at the standard price.
- Your subscription begins immediately after payment automatically renews unless canceled. Prices subject to change and may be charged up to 35 days before current term ends. Cancel here or contact Member Services.
1 Javelin Strategy & Research’s 2022 Identity Protection Service Provider Scorecard.
3 Credit features require successful setup, identity verification and sufficient credit history by the appropriate credit bureau. Credit monitoring features may take several days to activate after enrollment.
12 Identity Lock cannot prevent all account takeovers, unauthorized account openings, or stop all credit file inquiries. The credit lock on your TransUnion credit file and the Payday Loan Lock will be unlocked if your subscription is downgraded or canceled.
† LifeLock does not monitor all transactions at all businesses.
††† Up to $1 million for coverage for lawyers and experts included on all plans. Reimbursement and Expense Compensation varies according to plan, up to $1 million each for LifeLock Ultimate Plus. Insurance benefits are issued by third parties. See GenDigital.com/legal for policy info.
Copyright © 2025 Gen Digital Inc. All rights reserved. All trademarks, service marks, and tradenames (collectively, the "Marks") are trademarks or registered trademarks of Gen Digital Inc. or its affiliates ("Gen") or other respective owners that have granted Gen the right to use such Marks. For a list of Gen Marks please see GenDigital.com/trademarks.
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