LifeLock reviews

I don't feel comfortable giving you my SS number Read More Read Less

so far you havent procted me from any fraud. have had it happen serveral time and they just refure me to my own bank and said they would take care of it. 100's of $. just dont see how there protecting me. i used my computer to order everything cuz i hate to drive into the nut bag tucson i live in. Read More Read Less

Please be more helpful & proactive in explaining what Lifelock DOES cover as well as ALL of the info I should be giving you inorder to protect my identity, my land, etc. Its been my experience upon calling or logging in to enter data that the next time I call or login my most recently added data is either NOT there, partially there or incorrect. My experience is that your staff repeatedly emphasizes the fact that not all transactions are covered & the like. I wish your employees were happier & eager to help rather than frequently grumpy & unhelpful when I ask questions or request info on how to ensure something is protected from id theft, a fraudulent takeover, etc. My best example to give you is the property/land where my residence is that I own & paid off! When Ive asked about protecting MY ownership in the latter I was initially told "thats not covered". Upon explaining that I heard this very example advertized I was asked what my mortgage account was. Upon informing your rep its paid off they told me my ownership of my own place of residence is NOT protected. This is in direct contrast to specific examples given by some of your biggest proponents. I signed up because many or all of my favorite am talk radio hosts, highly recommend you & frequently give "rundowns" of what exactly Lifelock DOES protect. My experience does not jive with the ads I have heard. When I call in I wish to speak only to your reps located IN the USA. That has not been my experience (or many of your reps have heavy accents)? That said you have protected my id sofar (I think anyways):). Please note my intention is not to "bash" you or your reps. Im being forthright as you requested & hope my input will further much better responses, accuracy & a proactive helpful stance by all your staff. I would very much appreciate the favor of a reply. Thank you. Read More Read Less

many problems with pass words and gaining access to your .programs. I would appreciate contact with a live person Read More Read Less

If LifeLock is unable to gain access to my Bank of America account, the only account I am now using. Why am I paying so much for so little protection. Read More Read Less

Not sure how well a job they are doing at covering my accounts. Read More Read Less

The three credit reports are LIES. In October 2015, I paid off ALL of my loans and charges. Both my car and truck are paid off. Due to being 100% disabled due to AGENT ORANGE, I now make over $54,000/yr TAX FREE. My funeral is already paid in full. I do not own a home. I live rent free. All of my medical expenses are FREE. How can you lie to people who check my credit that I am not a good credit risk. I hope you would consider fixing my credit report? Read More Read Less

Yesterday I applied for a new CapitolOne CC. Why did it take you 24 hours to verify it was me? Read More Read Less

I subscribed to Life Lock ( not sure which program) after my ID was stolen. I am not good with the computer & found the process difficult. Consequently I have not had any interaction with the program. I am just glad someone is watch over things for me. Great Grandma Read More Read Less

I was living in what seemed to be a lead balloon of worry and dread. There were so very many things to only increase this worry and dread. Anxiety was like a lead filled balloon that I drug with my every step. Thank you for returning courage to my daily life. Thanks to LifeLock I no longer hear voices in my head or see ghosts at the edge of the mirror Read More Read Less