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LifeLock is the leader in identity theft protection.
0%
Reviewed by 0 customers.
Where is the EMERGENCY PHONE NUMBER?
LifeLock Ultimate Plus
Undisclosed from
US -
1049 days
ago
Verified buyer
When the member logs in, the First thing he sees must be the LIFELOCK EMERGENCY PHONE NUMBER! If something happens the Help must be just a phone call away!!!!!!!
1 guest found this review helpful. Did you?
Poor App
LifeLock Ultimate Plus
Undisclosed from
US -
1049 days
ago
Verified buyer
The LifeLock app was great. I have set this app up several times activating facial recognition and it still won't work.
1 guest found this review helpful. Did you?
No customer service at all anymore
LifeLock Ultimate Plus
Undisclosed from
US -
1373 days
ago
Verified buyer
Used to be good, now you better be looking out for yourself they notifiy customers of nothing.
1 guest found this review helpful. Did you?
I have signed for a year but am still in the dark about what
LifeLock Ultimate Plus
Undisclosed from
US -
1377 days
ago
Verified buyer
After several phone conversations with representatives, I am confused about most everything included in the membership contract. One rep couldn't find my name, requested my SSN---which I refused to supply under the circumstances---and still others simply transferred my calls. Finally, I keep receiving emails wanting me to sign up, and others telling me that I have not included other members of my family in the coverage as well as all of our devices.
1 guest found this review helpful. Did you?
My Ultimate account
LifeLock Ultimate Plus
Undisclosed from
US -
1379 days
ago
Verified buyer
have trouble navigating and adding family members to my account. Spent hours trying to navigate my account. Very frustrated with the online tool. takes me in circles.3
1 guest found this review helpful. Did you?
Pricing
LifeLock Ultimate Plus
Undisclosed from
US -
1380 days
ago
Verified buyer
Its okay for getting your credit score. Which every credit card has now . But the pricing is ridiculous for 34.99.
Customer Service
LifeLock Ultimate Plus
Undisclosed from
US -
2827 days
ago
Verified buyer
I have contacted Lifelock on a regular basis and found service to sometimes be ok and sometimes not at all what I expected. Agents are not sharp and it shouldn't be days and days for alerts to go out. I will not renew.
1 guest found this review helpful. Did you?
Hello, hello, anyone there?
LifeLock Ultimate Plus
Undisclosed from
US -
3297 days
ago
Verified buyer
It may be a good system, it may not. I've been a member almost for many years, and the only thing I ever hear from this company is that some sexual deviant may have moved into my zip code. Since, so far as I know, my identity has never been stolen not hearing from LifeLock may be a good thing, but on the other hand I truly have no idea if I'm getting more than $300 worth of service. I find myself part of a class action lawsuit against a company to whom I send lots of money and I have yet to hear a single word about that from the company. Gives me pause.
Hard to add spouse data
LifeLock Ultimate Plus
Undisclosed from
US -
3313 days
ago
Verified buyer
My husband setup his Lifelock account and added me to his account. He was not able to manage my account from his. My husband takes care of all the finances and he's been frustrated with the way lifelock prevents him from seeing and managing my account from a single login view. As a result, my account was never fully setup and we really didn't get the full value from our subscription.
5 star
LifeLock Ultimate Plus
Undisclosed from
US -
3318 days
ago
Verified buyer
Great
Ultimate Plus
$339.99
/year
Pay {sale} for the 1st yr after trial. Renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
- 401(k) & Investment Account Activity Alerts†
- Home Title Monitoring¶
LifeLock stood out for the simplicity and ease of use of its mobile app.1
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
The broadest volume of alerts all in one place.
Ultimate Plus
$339.99
/year
Pay {sale} for the 1st yr after trial. Renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
- 401(k) & Investment Account Activity Alerts†
- Home Title Monitoring¶
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
LifeLock stood out for the simplicity and ease of use of its mobile app.1
The broadest volume of alerts all in one place.
No one can prevent all cybercrime or prevent all identity theft.
- Price valid for introductory term, after that your price will renew at the standard price.
- Your subscription begins immediately after payment automatically renews unless canceled. Prices subject to change and may be charged up to 35 days before current term ends. Cancel here or contact Member Services.
1 Javelin Strategy & Research’s 2022 Identity Protection Service Provider Scorecard.
3 Credit features require successful setup, identity verification and sufficient credit history by the appropriate credit bureau. Credit monitoring features may take several days to activate after enrollment.
12 Identity Lock cannot prevent all account takeovers, unauthorized account openings, or stop all credit file inquiries. The credit lock on your TransUnion credit file and the Payday Loan Lock will be unlocked if your subscription is downgraded or canceled.
† LifeLock does not monitor all transactions at all businesses.
††† Up to $1 million for coverage for lawyers and experts included on all plans. Reimbursement and Expense Compensation varies according to plan, up to $1 million each for LifeLock Ultimate Plus. Insurance benefits are issued by third parties. See GenDigital.com/legal for policy info.
Copyright © 2025 Gen Digital Inc. All rights reserved. All trademarks, service marks, and tradenames (collectively, the "Marks") are trademarks or registered trademarks of Gen Digital Inc. or its affiliates ("Gen") or other respective owners that have granted Gen the right to use such Marks. For a list of Gen Marks please see GenDigital.com/trademarks.
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