Call us:
1-800-416-0599
Call us
LifeLock is the leader in identity theft protection.
0%
Reviewed by 0 customers.
Disappointing
LifeLock Standard
Undisclosed from
US -
3410 days
ago
Verified buyer
LifeLock did not detect at least two fraudulent activities associated with my personal information this year. Month after month I get an email from LifeLock saying "Good News! LifeLock found no fraudulent activity associated with [my] personal information..." This does not inspire the confidence I was hoping to have with LifeLock monitoring their "extensive network" to protect my identity.
Not a good job
LifeLock Standard
Undisclosed from
US -
3413 days
ago
Verified buyer
What happened to u this month .. some one in Houston use our card while wife using it here . We put a hold on account and got new cards . Never heard from you .!! Life lock . Don't think this service is very good .
Mad at Lifelock
LifeLock Standard
Undisclosed from
US -
3413 days
ago
Verified buyer
I am not sure of my Lifelock service, but not happy. Someone got my wife's card number and was trying to purchase things with it in another state. MY BANK CAUGHT THIS - NOT LIFELOCK.
bad service
LifeLock Standard
Undisclosed from
US -
3424 days
ago
Verified buyer
My wife signed me up on AOL I can't get them to change all the life lock info into my name. Can't get it thru to them everything is in my name not my wife. It's like talking to a brick wall.
Title
LifeLock Standard
Undisclosed from
US -
3425 days
ago
Verified buyer
Life Lock is unable to track my bank account.
they didn't even notice fraudlent use of a CC listed with th
LifeLock Standard
Undisclosed from
US -
3426 days
ago
Verified buyer
There is little way to qualify the success of this companiy's services unless a catastrophe happens, so to say the least, I don't know if the service is really worth it. But last week American Express contacted me through their fraud department because there were three charges, indeed fraudulent, on my account. They did chargebacks, changed my account number and sent me a new card.
This morning (5 days later), I get an email from Lifelock saying "During the past month, LifeLock found no fraudulent activity associated with your personal information within our extensive network†." The AX card is listed on my Lifelock account.
I am not saying this service doesn't work, but this example really makes me question how in touch they are with actual real time events.
Not sure it works...
LifeLock Standard
Undisclosed from
US -
3426 days
ago
Verified buyer
Had two "incidents" of stolen identity / fraudulent accounts. I had to discover them both. I had to get info from PayPal. I had to call back LifeLock TWICE as 1. They have a skeleton staff, I was told, on weekends and 2. They would NOT call me back and 3. I had to get my own info from PayPal - They would not call them.
I was sent a bill from PayPal Credit (for which I did NOT apply). LifeLock caught nothing. Second incident - My Visa credit card was used somewhere in South America.... Merrill Lynch caught that one. LifeLock DID NOT.
Life-lock did not notify, nor was aware of this incidents.
LifeLock Standard
Undisclosed from
US -
3427 days
ago
Verified buyer
My Identity was compromised and two credit cards were open in my name. Life-lock did not notify nor was not aware of this incidents.
Interestingly you send me the following email indicating nothing is wrong.
"Dear Sumithra Wijegunawardena,
During the past month, LifeLock found no fraudulent activity associated with your personal information within our extensive network†. LifeLock monitors over a trillion data points and is relentlessly protecting your identity so you can live life freely."
Poor service.
LifeLock Standard
Undisclosed from
US -
3434 days
ago
Verified buyer
I had to contract my bank a few times this year and had to change my credit card once to someone else using it. But every month I get a great news letter from Lifelock saying all is well. I will be cxl the service as soon as I can.
Useless
LifeLock Standard
Undisclosed from
US -
3436 days
ago
Verified buyer
My credit card was stolen twice and had to be changed twice in the last six months. I was scammed and had to change my bank account access info. So how is that for saying you protect me? You never noticed any of it.
Standard
$124.99
/year
Pay {sale} for the 1st yr after trial, renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
LifeLock stood out for the simplicity and ease of use of its mobile app.1
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
The broadest volume of alerts all in one place.
Standard
$124.99
/year
Pay {sale} for the 1st yr after trial, renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
LifeLock stood out for the simplicity and ease of use of its mobile app.1
The broadest volume of alerts all in one place.
No one can prevent all cybercrime or prevent all identity theft.
- Price valid for introductory term, after that your price will renew at the standard price.
- Your subscription begins immediately after payment automatically renews unless canceled. Prices subject to change and may be charged up to 35 days before current term ends. Cancel here or contact Member Services.
1 Javelin Strategy & Research’s 2022 Identity Protection Service Provider Scorecard.
3 Credit features require successful setup, identity verification and sufficient credit history by the appropriate credit bureau. Credit monitoring features may take several days to activate after enrollment.
12 Identity Lock cannot prevent all account takeovers, unauthorized account openings, or stop all credit file inquiries. The credit lock on your TransUnion credit file and the Payday Loan Lock will be unlocked if your subscription is downgraded or canceled.
† LifeLock does not monitor all transactions at all businesses.
††† Up to $1 million for coverage for lawyers and experts included on all plans. Reimbursement and Expense Compensation varies according to plan, up to $1 million each for LifeLock Ultimate Plus. Insurance benefits are issued by third parties. See GenDigital.com/legal for policy info.
Copyright © 2025 Gen Digital Inc. All rights reserved. All trademarks, service marks, and tradenames (collectively, the "Marks") are trademarks or registered trademarks of Gen Digital Inc. or its affiliates ("Gen") or other respective owners that have granted Gen the right to use such Marks. For a list of Gen Marks please see GenDigital.com/trademarks.
TrustScore 4.7 | 7843 reviews
Award Winner
Award Winner