LifeLock is the leader in identity theft protection.

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Disappointed

LifeLock Standard

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Undisclosed from US - 3551 days ago Verified buyer
My credit card information that was registered with LifeLock was recently compromised and 2 fraudulant charges were made. I caught it myself and had to cancel my VISA/Debit card. Not sure if LifeLock even works.

Dissapointed

LifeLock Standard

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Undisclosed from US - 3561 days ago Verified buyer
Disappointed that someone got hold of our (my husband and my) name and security numbers and filed a fraudulent tax return twice in 2014 - the first one they filed was rejected by the IRS - the second falsely filed return prompted the IRS to ask for further information... And they contacted us. Life Lock did not catch it, or help us out in any way. Our tax accountant was finally able to get hold of the IRS and we discovered the fraud. We called Life Lock to let them know what happened and they seemed not to be interested. - Having said that I take comfort in thinking they are keeping an eye on most potential fraudulent activity... Hope I'm not wrong about that.

What exactly are you monitoring?

LifeLock Standard

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Undisclosed from US - 3646 days ago Verified buyer
I got a loan for a vehicle about a month after subscribing and LifeLock still has no record of it. What gives?

After one year, you now want to charge me more for the servi

LifeLock Standard

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Undisclosed from US - 3658 days ago Verified buyer
Although I do like that I get notified when something with my credit occurs, I find it amusing that you now have to purchase upgrades to get my credit score. I can get that free somewhere else. I see LifeLock like I once saw Satellite Radio. Neat at first, but not necessary in the long run as other cheaper and just as reliable services come about.

Be safe

LifeLock Standard

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Undisclosed from US - 3659 days ago Verified buyer
I have had one of my bank accounts taken over and was not notified by LifeLock I have taken two loans out and LifeLock did not get in touch with me to find out if I had taken a loan out.

Standard

LifeLock Standard

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Undisclosed from US - 3749 days ago Verified buyer
I opened two credit accounts, and was never notified by Lifelock. At first a monthly e-mail was sent to say no activity, then the monthly e-mail ended and I have not heard anything. I believe the Premier Product is the one to buy, as the Standard offers little.

Mr.

LifeLock Standard

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Undisclosed from US - 3763 days ago Verified buyer
Service has been good

helpful

LifeLock Standard

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Undisclosed from US - 3766 days ago Verified buyer
i am so happy with life lock

Someone tryed to copy my Debt card

LifeLock Standard

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Undisclosed from US - 3824 days ago Verified buyer
Some one tryed to dubliate my Debt card and I had to hind out threw my bank and NOT Lifelock. This is the secound time this has happened. The first time was in Florida and secound time in California... If Chase Bank didnt notify me I would have be robbed of over 1100$ So my point is, if you in the business of protecting my information im very disapponted

tx

LifeLock Standard

Rating Icon Not Recommended Icon Would not recommend
jare from Austin, - 136 days ago Verified buyer
lousy. not responsive to my situation

Cons

Service

1 reply from LifeLock - 134 days ago
Thanks for taking the time to provide us with your feedback. We really appreciate this. We are extremely sorry to hear you have not got the help you needed. This is not the kind of experience we want our customers to have, and we would love the opportunity to make your overall experience better. In order to best address this issue, we ask that you please contact LifeLock Member Services at 1-800-543-3562. We look forward to hearing from you. Thanks and stay safe.
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Standard
$7.50 / month

Pay $89.99 for the 1st yr after trial, renews at $124.99/yr.
Payment method required. Pricing details below.*

  • Million Dollar Protection™ Package†††
  • Identity & Social Security Number Alerts
  • Credit Monitoring³
  • U.S.-Based Identity Restoration Specialists
Recommended

LifeLock stood out for the simplicity and ease of use of its mobile app.1

tom's guide

“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”

The broadest volume of alerts all in one place.

Standard
$7.50 / month

Pay $89.99 for the 1st yr after trial, renews at $124.99/yr.
Payment method required. Pricing details below.*

  • Million Dollar Protection™ Package†††
  • Identity & Social Security Number Alerts
  • Credit Monitoring³
  • U.S.-Based Identity Restoration Specialists
Recommended
tom's guide

“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”

LifeLock stood out for the simplicity and ease of use of its mobile app.1

The broadest volume of alerts all in one place.

customer service award
Customer Service
Award Winner
tom's guide
"Easy-to-use"
javelin award
Overall Leader
Award Winner
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