LifeLock is the leader in identity theft protection.

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Reviewed by 0 customers.

notifications

LifeLock Standard

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Undisclosed from US - 3450 days ago Verified buyer
i opened a credit card through capital one, and never heard a thing from you asking if I applied for the card! Thank goodness it was me or I could be in a fine mess. I thought I was going to receive notices when any activity happened with my credit. And opening a credit card account seems like a pretty big deal? Am I wrong? Can someone please tell me what went wrong, or that I am wrong in expecting to receive a notifications.

Somewhat Pleased

LifeLock Standard

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Undisclosed from US - 3469 days ago Verified buyer
I'm not happy that you haven't updated our credit rating since April 7, 2015!

Like Insurance

LifeLock Standard

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Undisclosed from US - 3471 days ago Verified buyer
Just like other insurance policies no one like the premiums or the necessity of using buying them, but we do just in case the unexpected happens. Lifelock is terribly inconvenient to set up (trying to track down all the CC accounts, etc.) and is of unknown value because none of us know just exactly how vulnerable our IDs are or what LL will do for us if there is a problem.

Should we have been notified?

LifeLock Standard

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Undisclosed from US - 3472 days ago Verified buyer
We have opened two credit accounts in recent months. Life lock never questioned these. I expected to be notified and have us confirm that we opened these accounts. I was surprised that we were not asked.

Nothing Special

LifeLock Standard

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Undisclosed from US - 3482 days ago Verified buyer
Nothing Special

A good idea not done

LifeLock Standard

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Undisclosed from US - 3485 days ago Verified buyer
I have Lifelock and have also been notified of security breaks of my information by Federal Government, Chase, and Blue Cross without any notifications from Lifelock.

Unsure!!

LifeLock Standard

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Undisclosed from US - 3486 days ago Verified buyer
Still not sure of the service I'm receiving? Never have spoken to anyone about my account. Have I given Life Lock all the data they need to protect me?? Would like some kind of communications.

DISAPPOINTED

LifeLock Standard

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Undisclosed from US - 3487 days ago Verified buyer
not sure that it matters , but i just bought a motorcycle on 09/05/15 . so my credit was run and didnt here anything from lifelock . when i called in i was told that they didnt ck that bank ( america's first ) if your getting paid to keep a ck on me , then how is there something you dont ck . very disappointed in that , especially when i applied for a new credit card and was notified right away

Poor understanding of policy

LifeLock Standard

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Undisclosed from US - 3495 days ago Verified buyer
I initially bought coverage through AOL, then added my wife. Please look at my coverage and tell me which "service" I am using. My understanding is that LifeLock only monitors against intruders into my finances but does not insure against losses due to intrusions by others. If that is true, LifeLock only answers part of the problem. Call or email me with a complete explanation of the coverage my wife and I have and the name of the LifeLock service to which we subscribe.

Notifications

LifeLock Standard

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Undisclosed from US - 3513 days ago Verified buyer
I thought I would receive notifications good or bad on my accounts weekly not monthly
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Standard
$7.50 / month

Pay $89.99 for the 1st yr after trial, renews at $124.99/yr.
Payment method required. Pricing details below.*

  • Million Dollar Protection™ Package†††
  • Identity & Social Security Number Alerts
  • Credit Monitoring³
  • U.S.-Based Identity Restoration Specialists
Recommended

LifeLock stood out for the simplicity and ease of use of its mobile app.1

tom's guide

“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”

The broadest volume of alerts all in one place.

Standard
$7.50 / month

Pay $89.99 for the 1st yr after trial, renews at $124.99/yr.
Payment method required. Pricing details below.*

  • Million Dollar Protection™ Package†††
  • Identity & Social Security Number Alerts
  • Credit Monitoring³
  • U.S.-Based Identity Restoration Specialists
Recommended
tom's guide

“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”

LifeLock stood out for the simplicity and ease of use of its mobile app.1

The broadest volume of alerts all in one place.

customer service award
Customer Service
Award Winner
tom's guide
"Easy-to-use"
javelin award
Overall Leader
Award Winner
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