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LifeLock is the leader in identity theft protection.
0%
Reviewed by 0 customers.
Not five stars
LifeLock Standard
Undisclosed from
US -
1385 days
ago
Verified buyer
Whenever I call it's in a foreign land with people doing their best to speak English but I can't understand. I think it's interesting when I called to sign up it was in America with a English-speaking person
Not sure how comprehensive coverage is
LifeLock Standard
Undisclosed from
US -
1385 days
ago
Verified buyer
I am into my 2nd year as a subscriber and I'm still not convinced of the value for price paid. LifeLock at times seems ignorant of the fact I am even a subscriber with some of the offers I receive and that worries me. If they can't even tell I'm a member already how are they watching my identity?
Not so much for a lot
LifeLock Standard
Undisclosed from
US -
1386 days
ago
Verified buyer
Is the process good-yes! Is it worth what is charged? -not likely. Very expensive for what it actually does.
NOT SURE IF I AM CURRENT
LifeLock Standard
Undisclosed from
US -
1386 days
ago
Verified buyer
AM I A CURRENT SUBSCRIBER? I THOUGHT I RECENTLY RENEWED.
LifeLock Reporting
LifeLock Standard
Undisclosed from
US -
1386 days
ago
Verified buyer
We are relatively new to LiveLock but only three stars given the amount of marketing we constantly have received since signing up to increase our coverage and add elements. We opted for the moderate package, so it's not an inexpensive plan. I would like to see more substantive reporting. The marketing blitz makes one want to cancel our subscription.
Get Rid of Norton Branding
LifeLock Standard
Undisclosed from
US -
1386 days
ago
Verified buyer
Lifelock works well, BUT..... Norton, when selling antivirus products overcharged me and my companies thousands of dollars, which were never refunded. Hiding in India
was a great way to overcharge thousands of individuals and companies with no repercussions.
Inequitable Pricing Structure
LifeLock Standard
Undisclosed from
US -
1386 days
ago
Verified buyer
LifeLock may be good for those who have devices supported. But for us that use Apple computers, we are charged the same price though we can not use all the features provided. This will be my last year with the service.
I'm confused about my bank being disconnected from my Lifelo
LifeLock Standard
Undisclosed from
US -
1844 days
ago
Verified buyer
I received a notice that one of my bank accounts was no longer linked to Lifelock. So I looked at both my bank and my Lifelock accounts. I couldn't see anything wrong so I called the bank. A woman there told me that Lifelock was no longer affiliated with that bank. So I looked at my Lifelock account again and there was an account for me with that bank there. I am confused. Soooo, I just now went into Lifelock and taaa daaah and I was FINALLY able to reconnect one account I have with with the Bank in my Lifelock account. It wouldn't let me reconnect the other 2 accounts. Guess I have to do them later. Also, I have a question. I am a member of both Lifelock and Norton. Have been a Norton subscriber for years. Will it cost more to combine them into one account ? Or do I have better coverage keeping them separate?
How to sign in
LifeLock Standard
Undisclosed from
US -
2364 days
ago
Verified buyer
I purchased Lifelock via Norton, but I can NOT sign in either via Norton, nor via the Lifelock sign in, so why should I continue being a "member" of something I am not able to see.
Very Poor Timing
LifeLock Standard
Undisclosed from
US -
2473 days
ago
Verified buyer
you sent a text alert at 0300 hrs for an account opening 18 hours earlier. you could have waited two hours. I would have ignored the alert except that my wife is traveling overseas. I enabled text alerts thinking the alerts would be valuable-- NOT
Standard
$124.99
/year
Pay {sale} for the 1st yr after trial, renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
LifeLock stood out for the simplicity and ease of use of its mobile app.1
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
The broadest volume of alerts all in one place.
Standard
$124.99
/year
Pay {sale} for the 1st yr after trial, renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
LifeLock stood out for the simplicity and ease of use of its mobile app.1
The broadest volume of alerts all in one place.
No one can prevent all cybercrime or prevent all identity theft.
- Price valid for introductory term, after that your price will renew at the standard price.
- Your subscription begins immediately after payment automatically renews unless canceled. Prices subject to change and may be charged up to 35 days before current term ends. Cancel here or contact Member Services.
1 Javelin Strategy & Research’s 2022 Identity Protection Service Provider Scorecard.
3 Credit features require successful setup, identity verification and sufficient credit history by the appropriate credit bureau. Credit monitoring features may take several days to activate after enrollment.
12 Identity Lock cannot prevent all account takeovers, unauthorized account openings, or stop all credit file inquiries. The credit lock on your TransUnion credit file and the Payday Loan Lock will be unlocked if your subscription is downgraded or canceled.
† LifeLock does not monitor all transactions at all businesses.
††† Up to $1 million for coverage for lawyers and experts included on all plans. Reimbursement and Expense Compensation varies according to plan, up to $1 million each for LifeLock Ultimate Plus. Insurance benefits are issued by third parties. See GenDigital.com/legal for policy info.
Copyright © 2025 Gen Digital Inc. All rights reserved. All trademarks, service marks, and tradenames (collectively, the "Marks") are trademarks or registered trademarks of Gen Digital Inc. or its affiliates ("Gen") or other respective owners that have granted Gen the right to use such Marks. For a list of Gen Marks please see GenDigital.com/trademarks.
TrustScore 4.7 | 7870 reviews
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