LifeLock is the leader in identity theft protection.

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Not Impressed

LifeLock Standard

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Undisclosed from US - 3394 days ago Verified buyer
Doesn't sound like it's very effective; reading the press reviews

Not Happy

LifeLock Standard

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Undisclosed from US - 3403 days ago Verified buyer
Lifelike did not detect that someone filed a false IRS tax return with my identity. Lots of trouble to fix this.

Failure to report compromised credit card use.

LifeLock Standard

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Undisclosed from US - 3408 days ago Verified buyer
My EZ Card VISA was compromised for approximately 15 transactions during the month of November. It was used in the state of Texas and I live in Hawaii. I did not travel to Texas. I only found out when I went online to view my statement.

Problem getting a monthly report?

LifeLock Standard

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Undisclosed from US - 3413 days ago Verified buyer
Have not been getting monthly updates, and when I do you keep using the wrong email address. I use your services simply because of the discount otherwise too expensive.

you missed it in november

LifeLock Standard

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Undisclosed from US - 3413 days ago Verified buyer
you are telling me that there was nothing going on but you missed somebody trying to open a credit card for capital bank in my name from fla but because i have discover they were able to stop it maybe you need to be a little more careful i am sure mr limbaugh would like to hear this

got through your gingers

LifeLock Standard

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Undisclosed from US - 3435 days ago Verified buyer
The fraudulent use of my wife's credit card was caught, prevented and incurred no cost to us last week by Wells Fargo. Lifelock neither prevented, warned, or notified us of this attack on our finances. Since I pay for a lifelock membership, and Wells Fargo provided this assistance at no additional charge, my confidence in lifelock has diminished considerably. I'd like to know how this happened, what I can do to prevent suck lifelock lapses in the future, and why I should continue my paid lifelock subscription.

Hardly Know They're there.

LifeLock Standard

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Undisclosed from US - 3449 days ago Verified buyer
I started this service through the benefits of the online provider plan. I was surprised that in almost a year, Life Lock still doesn't know that for several years, my SS number was used by another person to try to get IRS refunds. A mailbox thief working with a group was behind it, and I frequently got identical mail from the IRS for both of us, both with my SS number. Well, that's under control now, hopefully, and I have a special number and address for returns or other correspondence, but.....never a peep from LifeLock. Hopefully, other areas of my security are covered a little better, and at this time I don't know of any other types of Identity theft or other problems. They come on my computer every 3 or 4 months - obviously not very often - to inform me that they have nothing to report about my personal security status in terms of scams or breeches, and I "knock wood " and am happy to hear from them.

somewhat disappointed

LifeLock Standard

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Undisclosed from US - 3453 days ago Verified buyer
as a cleared dod contractor and the spouse of a government employee, we engaged in your services because of the recent cyber attacks on government databases about 4 months ago. About 4 weeks ago my wifes bank account was subjected to a hack. About a week after working with the bank to cancel cards and get everything set right again, we get an email from Lifelock telling us how great your doing protecting us and that no fraudulent activity had been observed on our accounts. Unfortunately that was not an accurate statement.

I DON'T THINK THIS WORKS SO GREAT

LifeLock Standard

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Undisclosed from US - 3456 days ago Verified buyer
I would like to know if your service is so grand how somebody was able to get my debit card number and almost drain my checking account while my debit card was sitting in my wallet so I guess you didn't protect my identity that great.

Costly and may Sometime be helpful.

LifeLock Standard

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Undisclosed from US - 3464 days ago Verified buyer
Just too expensive. They work hard to feed you a steady diet of fluff try to justify their cost. Do I really need my credit score every month? Maybe if there is change caused by fraud. I need a lower cost service who will monitor and report PROBLEMS and not send regular fluff. I do not need a monthly reminder of that the same sex offenders live in my zip code. And until i am under attack I will not know if they even perform their basic function properly. So far all I have gotten from them is self adulation.
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Standard
$89.99 /year

Pay $89.99 for the 1st yr after trial, renews at $124.99/yr.
Payment method required. Pricing details below.*

  • Million Dollar Protection™ Package†††
  • Identity & Social Security Number Alerts
  • Credit Monitoring³
  • U.S.-Based Identity Restoration Specialists
Recommended

LifeLock stood out for the simplicity and ease of use of its mobile app.1

tom's guide

“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”

The broadest volume of alerts all in one place.

Standard
$89.99 /year

Pay $89.99 for the 1st yr after trial, renews at $124.99/yr.
Payment method required. Pricing details below.*

  • Million Dollar Protection™ Package†††
  • Identity & Social Security Number Alerts
  • Credit Monitoring³
  • U.S.-Based Identity Restoration Specialists
Recommended
tom's guide

“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”

LifeLock stood out for the simplicity and ease of use of its mobile app.1

The broadest volume of alerts all in one place.

customer service award
Customer Service
Award Winner
tom's guide
"Easy-to-use"
javelin award
Overall Leader
Award Winner
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