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LifeLock is the leader in identity theft protection.
0%
Reviewed by 0 customers.
Not user friendly website
LifeLock Advantage
DC from
USA -
719 days
ago
Verified buyer
Every time I try to get on to the website I have to clear the cache.
1 guest found this review helpful. Did you?
Good at 1st, but not what they used to be
LifeLock Advantage
Undisclosed from
US -
1048 days
ago
Verified buyer
I've had a problem connecting my bank to my Lifelock "protection" for at least 6 months now. Called the support number & they worked for several weeks telling me it was "now fixed". Tried to connect again with the same result. Didn't feel like sitting on hold for an hour & being transferred from one unhelpful person to another. I've cancelled my subscription & will get my identity protection somewhere else from now on.
1 guest found this review helpful. Did you?
was on the phone for over an hour. couldn't understand the w
LifeLock Advantage
Undisclosed from
US -
1049 days
ago
Verified buyer
about this close to dropping this coverage and looking for another vender.
WORST Customer Service Ever
LifeLock Advantage
Undisclosed from
US -
1052 days
ago
Verified buyer
Takes MANY HOURS to get notice of financial activity on your monitored accounts. Told me they would get back to me on a disputed activity, NEVER DID. Got disconnected 3 times for same issue, had to START ALL OVER AGAIN explaining the issue. Every single person is horrible at being able to speak nd comprehend English.
1 guest found this review helpful. Did you?
Dissapointed, dissatisfied
LifeLock Advantage
Undisclosed from
US -
1376 days
ago
Verified buyer
No dependable. I don't care if this reflects my level if service because it's horrible.
Customer Service is horrible.
LifeLock Advantage
Undisclosed from
US -
1376 days
ago
Verified buyer
Very inconsistent. Hard to use and understand.
Old info and no help
LifeLock Advantage
Undisclosed from
US -
1384 days
ago
Verified buyer
There is never a person to help learn what works best or even how to set up the system for protection. It is like paying for nothing!
DID NOT DISMISS
LifeLock Advantage
Undisclosed from
US -
1968 days
ago
Verified buyer
It's quite presumptuous and somewhat negligent to dismiss an alert that I in no way, shape, or form
Cindy Aguilar
LifeLock Advantage
Undisclosed from
US -
3239 days
ago
Verified buyer
I had 6 different attempts of fraud on my account on May 22 and 23. LifeLock never detected any of them. My bank Wells Fargo protected me with its own security which is free. I feel I've been paying for a service that has not done what was quoted to do for a cost.
Haven't known you were there!
LifeLock Advantage
Undisclosed from
US -
3239 days
ago
Verified buyer
I believe I've been a subscriber for over a year. I get basically no updates from you. I have had fraud alerts from my credit card companies and from a another fraud protection company. I've applied for new credit and have heard nothing from you, other than a yearly email reporting that everythings fine! I don't even know which level of life lock I have. So, nothing that was advertised.
Advantage
$14.99
/ month
Pay $179.88 for the 1st yr after trial, renews at $239.99/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
LifeLock stood out for the simplicity and ease of use of its mobile app.1
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
The broadest volume of alerts all in one place.
Advantage
$14.99
/ month
Pay $179.88 for the 1st yr after trial, renews at $239.99/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
LifeLock stood out for the simplicity and ease of use of its mobile app.1
The broadest volume of alerts all in one place.
No one can prevent all cybercrime or prevent all identity theft.
- Price valid for introductory term, after that your price will renew at the standard price.
- Your subscription begins immediately after payment automatically renews unless canceled. Prices subject to change and may be charged up to 35 days before current term ends. Cancel here or contact Member Services.
1 Javelin Strategy & Research’s 2022 Identity Protection Service Provider Scorecard.
3 Credit features require successful setup, identity verification and sufficient credit history by the appropriate credit bureau. Credit monitoring features may take several days to activate after enrollment.
12 Identity Lock cannot prevent all account takeovers, unauthorized account openings, or stop all credit file inquiries. The credit lock on your TransUnion credit file and the Payday Loan Lock will be unlocked if your subscription is downgraded or canceled.
† LifeLock does not monitor all transactions at all businesses.
††† Up to $1 million for coverage for lawyers and experts included on all plans. Reimbursement and Expense Compensation varies according to plan, up to $1 million each for LifeLock Ultimate Plus. Insurance benefits are issued by third parties. See GenDigital.com/legal for policy info.
Copyright © 2025 Gen Digital Inc. All rights reserved. All trademarks, service marks, and tradenames (collectively, the "Marks") are trademarks or registered trademarks of Gen Digital Inc. or its affiliates ("Gen") or other respective owners that have granted Gen the right to use such Marks. For a list of Gen Marks please see GenDigital.com/trademarks.
TrustScore 4.7 | 7891 reviews
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