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LifeLock is the leader in identity theft protection.
0%
Reviewed by 0 customers.
Not too sure yet
LifeLock Advantage
Undisclosed from
US -
3714 days
ago
Verified buyer
I really wonder what makes Lifelock immune from hacking. You have all my account numbers and personal info in one place. If they can hack NASA or our government why not Lifelock?
Okay satisfied so far
LifeLock Advantage
Undisclosed from
US -
3733 days
ago
Verified buyer
Difficult to review when you really have to have had identity theft issues before you determine what they have done for you. Given that, some of the services provided within the programs leave a little to be desired. For instance, I only had one thing that came up when they search court records and such but the info that was pointed out was so vague I could not determine whether or not I should be concerned and they leave you no way that I am aware of to search deeper and find out what exactly has been said or documented. They give you a case number with no other info that can help you in determining where to look and the methods that currently exist online for searching those vary state to state. Although I feel fairly proficient in searching out data online, I could not find anything relating to what they found. A little more detail would have helped. If it were something I needed to resolve, I don't know that I could take the amount of info given and even begin to start in getting it corrected.
Cecil
LifeLock Advantage
Undisclosed from
US -
3779 days
ago
Verified buyer
Initially spoke to Ashley who spoke way too fast. Had a very hard time keeping up with al the info. Was very frustrating. Then got transfered to Jean in fraud dept. who spoke very clear and was very patience with me.
PTJT
LifeLock Advantage
Undisclosed from
US -
3818 days
ago
Verified buyer
Hard to review, we just signed up 2 days ago. I have friends who have been with Lifelock for over a year and are very satisfied with them.
Several problems!!!
LifeLock Advantage
joe s from
USA -
715 days
ago
Verified buyer
1st this email ended in SPAM folder. 2nd and most important... Mary's account has not been corrected in over a month even though there has been an outstanding ticket #76712168. 3rd every time we login correctly we get an error and have to login a 2nd time.
1 guest found this review helpful. Did you?
Not worth it
LifeLock Advantage
Yr from
USA -
718 days
ago
Verified buyer
Over priced and don't have an opportunity to get a discount and I pay for Norton as well
Expensive and poor service
LifeLock Advantage
LTS from
USA -
722 days
ago
Verified buyer
My family has been with Lifelock for 15 years. We will not be continuing with Life Lock because of the service. When we had Identity Theft, they were initially helpful but as we proceeded you could never reach the support team and they did not respond to email. We were able to handle it with the police and the state where false employment claims were filed. They reported a second instance of identity fraud with a credit card company that never happened and had to retract it. Finally, we were victim of credit card and medical fraud and they never picked it up or reported it. Again, we resolved it on our own with the credit card company. Life Lock has become a huge disappointment.
Privacy Monitor Assistant
LifeLock Advantage
Undisclosed from
US -
1042 days
ago
Verified buyer
I purchased Privacy Monitor Assistant after I talked to (removed agent name) on April 20 2022. I said i wanted all my info opted out of anyone getting information on me. i have a problem of someone making up info on me and i do not want anyone looking me up to cause problems. He said no problem and i would be getting e mail with everything ok. Not true... Everything is the same so i guess this purchase was a lie His name was (removed agent name).
Privacy Monitor Assistant
LifeLock Advantage
Undisclosed from
US -
1043 days
ago
Verified buyer
I purchased Privacy Monitor Assistant after I talked to Chris on April 20 2022. I said i wanted all my info opted out of anyone getting information on me. i have a problem of someone making up info on me and i do not want anyone looking me up to cause problems. He said no problem and i would be getting e mail with everything ok. Not true... Everything is the same so i guess this purchase was a lie His name was Chris.
Privacy Monitor Assistant
LifeLock Advantage
Undisclosed from
US -
1043 days
ago
Verified buyer
I purchased Privacy Monitor Assistant after I talked to Chris on April 20 2022. I said i wanted all my info opted out of anyone getting information on me. i have a problem of someone making up info on me and i do not want anyone looking me up to cause problems. He said no problem and i would be getting e mail with everything ok. Not true... Everything is the same so i guess this purchase was a lie His name was Chris.
Advantage
$14.99
/ month
Pay $179.88 for the 1st yr after trial, renews at $239.99/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
LifeLock stood out for the simplicity and ease of use of its mobile app.1
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
The broadest volume of alerts all in one place.
Advantage
$14.99
/ month
Pay $179.88 for the 1st yr after trial, renews at $239.99/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
LifeLock stood out for the simplicity and ease of use of its mobile app.1
The broadest volume of alerts all in one place.
No one can prevent all cybercrime or prevent all identity theft.
- Price valid for introductory term, after that your price will renew at the standard price.
- Your subscription begins immediately after payment automatically renews unless canceled. Prices subject to change and may be charged up to 35 days before current term ends. Cancel here or contact Member Services.
1 Javelin Strategy & Research’s 2022 Identity Protection Service Provider Scorecard.
3 Credit features require successful setup, identity verification and sufficient credit history by the appropriate credit bureau. Credit monitoring features may take several days to activate after enrollment.
12 Identity Lock cannot prevent all account takeovers, unauthorized account openings, or stop all credit file inquiries. The credit lock on your TransUnion credit file and the Payday Loan Lock will be unlocked if your subscription is downgraded or canceled.
† LifeLock does not monitor all transactions at all businesses.
††† Up to $1 million for coverage for lawyers and experts included on all plans. Reimbursement and Expense Compensation varies according to plan, up to $1 million each for LifeLock Ultimate Plus. Insurance benefits are issued by third parties. See GenDigital.com/legal for policy info.
Copyright © 2025 Gen Digital Inc. All rights reserved. All trademarks, service marks, and tradenames (collectively, the "Marks") are trademarks or registered trademarks of Gen Digital Inc. or its affiliates ("Gen") or other respective owners that have granted Gen the right to use such Marks. For a list of Gen Marks please see GenDigital.com/trademarks.
TrustScore 4.7 | 6692 reviews
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