LifeLock is the leader in identity theft protection.

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Limited usefulness

LifeLock Advantage

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Undisclosed from US - 2340 days ago Verified buyer
Bought protection and then learn I may need Norton to get REALLY protected. When I get notice of financial activity it gives amount but not who is payee. Sales were excellent and helpful and now there is no personalized service. Got my purse stolen so felt this was useful. No bad news yet, but not sure when/if.

Not happy!!

LifeLock Advantage

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Undisclosed from US - 3244 days ago Verified buyer
I have 8 active accounts you're 'supposedly' monitoring. One of them hasn't been updated on your end since March 31, 2016 ---- I'm writing this review on May 20, 2016. I know there's been all kinds of activity made to the account but none of it is showing up in my Lifelock account recap. Why is that? Yet you send an email saying no fraudulent activity has occurred ----- how would you know??

Customer

LifeLock Advantage

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Undisclosed from US - 3245 days ago Verified buyer
Good

Not sure of the value

LifeLock Advantage

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Undisclosed from US - 3259 days ago Verified buyer
It was a bit tedious to set up Lifelock, but this is understandable. On a few occasions my Credit Cards have had suspicious actions. One of our card was compromised while traveling. The card company called and suspended the card, then cancelled the card, voided the fraudulent purchases and then issued a new card. I never heard anything from Lifelock. One of my primary cards was used to purchase items from Europe and the card company called to verify the multiple charges. They were valid and there were no issues. Again, nothing from Lifelock. I am hoping that should something substantial take place that I will see the value of Lifelock.

No Problems - but no alearts

LifeLock Advantage

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Undisclosed from US - 3262 days ago Verified buyer
Ultimately, it accomplishes what I had hoped. I don't have those calls from credit card companies asking about purchases (i.e.) in Taiwan, however, I did have one in the last two years, and Lifelock ultimately did not log it - monthly summary said 0. Never had the need for their follow up services, that I am currently aware of, but anticipate good response if I ever do. Its financial insurance, in which the insurer has a vested interest in preventative measures. Not the worst idea in the world.

Review of Lifelock Services

LifeLock Advantage

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Undisclosed from US - 3271 days ago Verified buyer
Bought a new Subaru in Little Rock, AR last month and didn't get any alerts from Lifelock. I seem to remember a few years ago you would be checked out by Lifelock if you applied for a credit card, bought a car, etc. Why doesn't this happen now?

To big for your britches!

LifeLock Advantage

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Undisclosed from US - 3309 days ago Verified buyer
I purchased several cars over the past year and they run all kinds of credit checks, but not once did Lifelock pick up and contact me. It use to be every time I did anything such as apply for a credit card or an increase in a credit card or purchase a vehicle, i would get a hit from Lifelock. I guess you have just gotten to big for your britches and so we long time users get the back burner.

not perfect

LifeLock Advantage

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Undisclosed from US - 3314 days ago Verified buyer
It is comforting to know that my information is being monitored. I dont understand why Im only alerted when money is withdrawn, and not also when it is deposited, when Lifelock says it alerts me to "any" activity on my accounts. I also think I should be alerted a whole lot sooner than 3 days later of any withdrawls. a criminal can do a phenomenal amount of damage in 3 unchecked days

Text Alerts never work

LifeLock Advantage

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Undisclosed from US - 3320 days ago Verified buyer
I have this because of fear, I guess just as they aimed for. I never get real help, the text alerts that are supposed to be available never come to me despite the fact that I have requested them. I have applied for a mortgage, they never noticed. Insurance, they never noticed. Don't depend on them, you must watch your accounts yourself, and yes it is a job.

Good Product

LifeLock Advantage

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Undisclosed from US - 3321 days ago Verified buyer
It would be nice to be able to manage all my family member accounts under one account and also make one payment to Lifelock.
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Advantage
$239.99 /year

Pay {sale} for the 1st yr after trial, renews at {ar}/yr.
Payment method required. Pricing details below.*

  • Million Dollar Protection™ Package†††
  • Identity & Social Security Number Alerts
  • Credit Monitoring³
  • U.S.-Based Identity Restoration Specialists
  • Identity Lock³,¹²,
Recommended

LifeLock stood out for the simplicity and ease of use of its mobile app.1

tom's guide

“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”

The broadest volume of alerts all in one place.

Advantage
$239.99 /year

Pay {sale} for the 1st yr after trial, renews at {ar}/yr.
Payment method required. Pricing details below.*

  • Million Dollar Protection™ Package†††
  • Identity & Social Security Number Alerts
  • Credit Monitoring³
  • U.S.-Based Identity Restoration Specialists
  • Identity Lock³,¹²,
Recommended
tom's guide

“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”

LifeLock stood out for the simplicity and ease of use of its mobile app.1

The broadest volume of alerts all in one place.

customer service award
Customer Service
Award Winner
tom's guide
"Easy-to-use"
javelin award
Overall Leader
Award Winner
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