LifeLock is the leader in identity theft protection.

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a BIG waste of time

LifeLock Advantage

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Undisclosed from US - 3253 days ago Verified buyer
I have no use for this service. Alerts I received in the past turned out to be nothing and resulted in wasting MUCH of my time running down.

Costs way too much!

LifeLock Advantage

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Undisclosed from US - 3257 days ago Verified buyer
Costs way too much money - Reps scare you into overbuying services. I don't need all of these services and with all the big money commercials on TV and radio - I think Life Lock is becoming a scam in and of itself.

Lazy

LifeLock Advantage

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Undisclosed from US - 3257 days ago Verified buyer
I called to report someone had opened a Capital One credit card account using my name address and SS #. The guy I talked to made no effort to assist me. All he was concerned with was the date the identity theft happened hoping it was before I started coverage with LifeLock. I told him I had been a member for over a year and had just renewed my coverage. He said there was not anything he could do until I found the exact date of the ID theft. I then called ProtectmyID and they got right on the problem and placed a credit alert on all three credit agencies. I will not be renewing my membership again.

Notices of suspicious use

LifeLock Advantage

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Undisclosed from US - 3258 days ago Verified buyer
Poor- I usually receive notices of suspicious credit card activity days and sometimes over a week past the date of transaction. I have had LifeLock for about 3 years now and in the past - 5 years ago for 2 years. I have always recommended this service in the past but I now feel that really nothing is done to prevent credit problems from arising.

Doesn't feel like I'm getting anything out of this

LifeLock Advantage

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Undisclosed from US - 3260 days ago Verified buyer
Doesn't feel like I'm getting any advantages for having this service. I have had activity on my credit but lifelock did not even notice it.

Worthless

LifeLock Advantage

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Undisclosed from US - 3270 days ago Verified buyer
I joined in hopes of getting help with my identity theft issues. All they said was to call the 3 credit agencies and do what they say. I knew that much, NO help what so ever. WORTHLESS!

Lifelock uses ad trackers on it's website... which is an app

LifeLock Advantage

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Undisclosed from US - 3271 days ago Verified buyer
For a service I pay for that caters to privacy I would not expect ad-ware and trackers to be used. I use ghostery and needed to turn this off to enter bank information. Once I turned it off I was in shock at the number of ad-ware and website trackers this site is using. I'm ok with seeing google analytics and have this whitelisted but the >10 things ghostery listed was pretty appalling. I essentially stopped using your and go out of my way to tell people how horrible it is. And note: The only reason I was using Lifelock to begin with was because my company had a security breach and is providing a year of Lifelock. I have also notified our internal IT dept. (since they are paying a lot of money for the service) about this practice.

Pay the credit bureau

LifeLock Advantage

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Undisclosed from US - 3280 days ago Verified buyer
I had a notice that the credit bureaus changed my information and life lock said they could not help but offered to sell me more protection. If I bought the extra protection they still could not help me and said I needed to pay the credit bureau for the info.

False sense of security

LifeLock Advantage

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Undisclosed from US - 3315 days ago Verified buyer
I learned from experience. LifeLock can only protect you if you have a major bank account/credit cards. I live in a small town and have an independent bank, and their debit card. I had to tell LifeLock that my card had been compromised some weeks after it had happened. LifeLock had no clue. So if you don't have a major bank and major credit card, LifeLock will just take your money and give you a false sense of security. I would really love to have the coverage they advertise, but this is the fact of the matter. Call me when you can service small banks. And... watch them on billing.

no notification

LifeLock Advantage

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Undisclosed from US - 3323 days ago Verified buyer
I have recently applied for a loan and had a credit check by three different providers but got no alert whatsoever.
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Advantage
$239.99 /year

Pay {sale} for the 1st yr after trial, renews at {ar}/yr.
Payment method required. Pricing details below.*

  • Million Dollar Protection™ Package†††
  • Identity & Social Security Number Alerts
  • Credit Monitoring³
  • U.S.-Based Identity Restoration Specialists
  • Identity Lock³,¹²,
Recommended

LifeLock stood out for the simplicity and ease of use of its mobile app.1

tom's guide

“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”

The broadest volume of alerts all in one place.

Advantage
$239.99 /year

Pay {sale} for the 1st yr after trial, renews at {ar}/yr.
Payment method required. Pricing details below.*

  • Million Dollar Protection™ Package†††
  • Identity & Social Security Number Alerts
  • Credit Monitoring³
  • U.S.-Based Identity Restoration Specialists
  • Identity Lock³,¹²,
Recommended
tom's guide

“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”

LifeLock stood out for the simplicity and ease of use of its mobile app.1

The broadest volume of alerts all in one place.

customer service award
Customer Service
Award Winner
tom's guide
"Easy-to-use"
javelin award
Overall Leader
Award Winner
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