LifeLock is the leader in identity theft protection.

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DISAPPOINTED

LifeLock Advantage

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Undisclosed from US - 3397 days ago Verified buyer
I've been a member for two years. My debit card was stolen and a lot of money was charged on it before it could be stopped. Life Lock did nothing about it, nor did they report it to me, my bank did. When I called them they said did not protect the use of a debit card. This is curious, as their advertising claims just the opposite. I will probably not renew my membership.

two hits on our ID

LifeLock Advantage

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Undisclosed from US - 3432 days ago Verified buyer
Twice our ID/SSN has been compromised. Twice we've had to complete forms for the IRS. You can't catch everything, but LifeLock doesn't appear to be catching anything.

Was great now worthless

LifeLock Advantage

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Undisclosed from US - 3439 days ago Verified buyer
Just got a report of good news, nothing to report in last month. Interesting I just bought a car. Had full credit check and made a car loan. Nothing! Stopped getting alerts over a month ago. Called in and opened an inquiry. No change'

This service won't protect you from credit card fraud

LifeLock Advantage

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Undisclosed from US - 3453 days ago Verified buyer
I seriously doubt the effectiveness of LifeLock. In my 6 months of coverage, I've had a bank notify me that someone was attempting to use my information to set up an account, and also fraudulent use of my credit card that resulted in immediate shut down of my card and the pain of transitioning to a new card and number. In NEITHER case did LifeLock know anything or notify me of any problems. I will not be renewing my or my husband's service.

BAD

LifeLock Advantage

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Undisclosed from US - 3454 days ago Verified buyer
Am i a member? I cannot log into the site after 30 difficult minutes of trying. the rules for a password make it nearly impossible to recall on the rare times I use the site.

Following through on Alerts

LifeLock Advantage

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Undisclosed from US - 3456 days ago Verified buyer
Lifelock has not responded to man alert I recieved. Cosigned for a car, they sent no alert. When I called Life lock their reponse was "We can not catch everything" I said I understand that, but buying a car?

unusable

LifeLock Advantage

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Undisclosed from US - 3460 days ago Verified buyer
I set up an account with a password and logon to start a 60 day trial. The next day when I tried to log on to verify my account, it wouldn't work ! I have no time to be on the phone trying to straighten this out and prove who I am. Therefore, I'm done before I start. Very disspointed in Lifelock

not organized

LifeLock Advantage

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Undisclosed from US - 3462 days ago Verified buyer
Not sure how you can protect me when you send me dozens of solicitations to the same email to join. It seems that it is very impersonal. Just computer notifications. Just about impossible to talk with a person.

not organized

LifeLock Advantage

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Undisclosed from US - 3462 days ago Verified buyer
Not sure how you can protect me when you send me dozens of solicitations to the same email to join. It seems that it is very impersonal. Just computer notifications. Just about impossible to talk with a person.

not organized

LifeLock Advantage

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Undisclosed from US - 3462 days ago Verified buyer
Not sure how you can protect me when you send me dozens of solicitations to the same email to join. It seems that it is very impersonal. Just computer notifications. Just about impossible to talk with a person.
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Advantage
$239.99 /year

Pay {sale} for the 1st yr after trial, renews at {ar}/yr.
Payment method required. Pricing details below.*

  • Million Dollar Protection™ Package†††
  • Identity & Social Security Number Alerts
  • Credit Monitoring³
  • U.S.-Based Identity Restoration Specialists
  • Identity Lock³,¹²,
Recommended

LifeLock stood out for the simplicity and ease of use of its mobile app.1

tom's guide

“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”

The broadest volume of alerts all in one place.

Advantage
$239.99 /year

Pay {sale} for the 1st yr after trial, renews at {ar}/yr.
Payment method required. Pricing details below.*

  • Million Dollar Protection™ Package†††
  • Identity & Social Security Number Alerts
  • Credit Monitoring³
  • U.S.-Based Identity Restoration Specialists
  • Identity Lock³,¹²,
Recommended
tom's guide

“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”

LifeLock stood out for the simplicity and ease of use of its mobile app.1

The broadest volume of alerts all in one place.

customer service award
Customer Service
Award Winner
tom's guide
"Easy-to-use"
javelin award
Overall Leader
Award Winner
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