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LifeLock is the leader in identity theft protection.
0%
Reviewed by 0 customers.
Too hard to use/dismiss
LifeLock Advantage
Undisclosed from
US -
3608 days
ago
Verified buyer
I really think this needs reworked. You should be able to approve things that are repetitious like payroll and payroll transfers and see them but not have to dismiss them individually. also I should be able to go down a list not have to go back one by one. Very old fashioned. Probably not going to renew.
Concerned
LifeLock Advantage
Undisclosed from
US -
3654 days
ago
Verified buyer
Last month I purchased an automobile from CarMax. In the process I applied for financing at the dealership and a day later at my Credit Union. I received no communication from Lifelock during either loan application. This concerns me as someone could steal my identity and purchase an automobile. 6 years ago when I purchased a car I received emails and calls while still at the dealership regarding my application for a loan from LifeLock so I'm not sure what happened.
I'm do not have a secure feeling anymore.
Dissappointed With LifeLock
LifeLock Advantage
Undisclosed from
US -
3661 days
ago
Verified buyer
Maybe I misunderstood the services that LifeLock provides. I was under the impression that if a new account was to open in your name that they would contact you. I opened a well known retailer account online and never received an alert or e-mail. I went to the retailer and shopped that day and was also able to increase my credit line the same day going undetected. The new account was opened about 2 weeks ago and I got an e-mail today telling me the " good news" that there is nothing to report.
Looses log in data
LifeLock Advantage
Undisclosed from
US -
3764 days
ago
Verified buyer
I have had rare times that life lock proved to be useful as I have had no breaches in my identity in about 4 years as a member. My biggest problem is that life lock continually looses my log in data preventing me to access my account. I have had this to happen too many times and it does not come from my end as I write the data down and keep it for reference. This is a very frustrating event for me and I have to assume I am not the only subscriber this happens too. I wish life lock would generate a program to prevent this from happening.
Not what I expected
LifeLock Advantage
Would not recommend
Ronnie from
Levittown -
94 days
ago
Verified buyer
I opened account at bank was not notified. Bought a car and was not notified.. I had to tell them then they put it on the app, never once did I get any emails, texts, phone calls about anything.. I'm very hesitant to stay with your company.. I feel I should be reimbursed for a service I didn't get
Pros
Can't think of any pros
Peace of Mind
Protection
Restoration/Reimbursement
Security
Cons
Alerts
Cost
Service
1 reply from LifeLock -
92 days
ago
Ronnie,
Thank you for reaching out regarding your concerns about not being notified of accounts. We are sorry to hear that you feel you are not getting what you paid for. We would like the chance to review and discuss your account, to provide better information and understanding of your specific plan and overall account services. Please reach our LifeLock Member Services at 1-800-543-3562 so that we can assist with your concerns.
Poor access
LifeLock Advantage
Steve k from
USA -
717 days
ago
Verified buyer
Trying to talk to a live person is like pulling teeth. Signing in has gotten to be a nightmare. I always have to before I get locked out.
1 guest found this review helpful. Did you?
Had my identity stolen no help from you
LifeLock Advantage
Katherine A from
USA -
718 days
ago
Verified buyer
I have life lock and have for a few years extra insurance BUT CREDIT KARMA LETS ME KNOW OF ALL BREACHES IN STEAD OF LIFELOCK. SO DISAPPOINTED WITH LIFELOCK
Basically worthless
LifeLock Advantage
Steve L from
USA -
719 days
ago
Verified buyer
Too high a price, too late with notifications, no actionable functionality if something looks suspicious.
1 guest found this review helpful. Did you?
Navigating website
LifeLock Advantage
SRM from
USA -
719 days
ago
Verified buyer
Ineffective virtual chat system. Confusing website, not intuitive. Live agent Nicole was very helpful and patient.
1 guest found this review helpful. Did you?
Connectivity
LifeLock Advantage
William D. from
USA -
721 days
ago
Verified buyer
Cannot maintain connectivity to my Navy Federal Credit Union accounts. Every time I reset, it goes off line in short order. I finally gave up.
1 guest found this review helpful. Did you?
Advantage
$239.99
/year
Pay {sale} for the 1st yr after trial, renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
LifeLock stood out for the simplicity and ease of use of its mobile app.1
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
The broadest volume of alerts all in one place.
Advantage
$239.99
/year
Pay {sale} for the 1st yr after trial, renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
LifeLock stood out for the simplicity and ease of use of its mobile app.1
The broadest volume of alerts all in one place.
No one can prevent all cybercrime or prevent all identity theft.
- Price valid for introductory term, after that your price will renew at the standard price.
- Your subscription begins immediately after payment automatically renews unless canceled. Prices subject to change and may be charged up to 35 days before current term ends. Cancel here or contact Member Services.
1 Javelin Strategy & Research’s 2022 Identity Protection Service Provider Scorecard.
3 Credit features require successful setup, identity verification and sufficient credit history by the appropriate credit bureau. Credit monitoring features may take several days to activate after enrollment.
12 Identity Lock cannot prevent all account takeovers, unauthorized account openings, or stop all credit file inquiries. The credit lock on your TransUnion credit file and the Payday Loan Lock will be unlocked if your subscription is downgraded or canceled.
† LifeLock does not monitor all transactions at all businesses.
††† Up to $1 million for coverage for lawyers and experts included on all plans. Reimbursement and Expense Compensation varies according to plan, up to $1 million each for LifeLock Ultimate Plus. Insurance benefits are issued by third parties. See GenDigital.com/legal for policy info.
Copyright © 2025 Gen Digital Inc. All rights reserved. All trademarks, service marks, and tradenames (collectively, the "Marks") are trademarks or registered trademarks of Gen Digital Inc. or its affiliates ("Gen") or other respective owners that have granted Gen the right to use such Marks. For a list of Gen Marks please see GenDigital.com/trademarks.
TrustScore 4.7 | 7908 reviews
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