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LifeLock Total
No one can prevent all cybercrime or prevent all identity theft.
- Price valid for introductory term. After that, your price will renew at the standard price.
- Your subscription begins immediately after your transaction is complete. A payment method is required at sign-up for trials, and you will be charged at the end of your trial, unless canceled first.
- Prices are subject to change and may be charged up to 35 days prior to renewal. Cancel here or contact Member Services.
- Restrictions apply. Automatically renewing subscription required. If you're a victim of identity theft and not satisfied with our resolution, you may receive a refund for the current term of your subscription. See lifelock.norton.com/guarantee for complete details.
††† Up to $1 million coverage for Lawyers and Experts included with all plans. Reimbursement and expense compensation vary according to plan. Insurance benefits are issued by third parties. See lifelock.norton.com/legal for policy info.
1 Bureau Monitoring and Monthly Credit Report and Score / 3 Bureau Monitoring and Monthly Credit Report and Score.
2 Credit Lock cannot prevent all account takeovers, unauthorized account openings, or credit file inquiries. Deactivates if you downgrade or cancel your subscription.
7 Scam protection coverage as part of identity theft benefits is currently available to all customers residing in the United States, including U.S. territories and the District of Columbia, with the exception of residents of New York. Gen Digital is not a licensed insurance producer. Benefits under the Master Policy are issued and covered by HSB Specialty Insurance Company. You can find further details and exclusions in the summary of benefits.
8 After setup, automatic data broker removal service scans and requests removal every 90 days.
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LifeLock Advanced
No one can prevent all cybercrime or prevent all identity theft.
- Price valid for introductory term. After that, your price will renew at the standard price.
- Your subscription begins immediately after your transaction is complete. A payment method is required at sign-up for trials, and you will be charged at the end of your trial, unless canceled first.
- Prices are subject to change and may be charged up to 35 days prior to renewal. Cancel here or contact Member Services.
- Restrictions apply. Automatically renewing subscription required. If you're a victim of identity theft and not satisfied with our resolution, you may receive a refund for the current term of your subscription. See lifelock.norton.com/guarantee for complete details.
††† Up to $1 million coverage for Lawyers and Experts included with all plans. Reimbursement and expense compensation vary according to plan. Insurance benefits are issued by third parties. See lifelock.norton.com/legal for policy info.
1 Bureau Monitoring and Monthly Credit Report and Score / 3 Bureau Monitoring and Monthly Credit Report and Score.
2 Credit Lock cannot prevent all account takeovers, unauthorized account openings, or credit file inquiries. Deactivates if you downgrade or cancel your subscription.
7 Scam protection coverage as part of identity theft benefits is currently available to all customers residing in the United States, including U.S. territories and the District of Columbia, with the exception of residents of New York. Gen Digital is not a licensed insurance producer. Benefits under the Master Policy are issued and covered by HSB Specialty Insurance Company. You can find further details and exclusions in the summary of benefits.
8 After setup, automatic data broker removal service scans and requests removal every 90 days.
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We didn’t find your personal information across millions of records or on public data sources.
Lifelock Core
No one can prevent all cybercrime or prevent all identity theft.
- Price valid for introductory term. After that, your price will renew at the standard price.
- Your subscription begins immediately after your transaction is complete. A payment method is required at sign-up for trials, and you will be charged at the end of your trial, unless canceled first.
- Prices are subject to change and may be charged up to 35 days prior to renewal. Cancel here or contact Member Services.
- Restrictions apply. Automatically renewing subscription required. If you're a victim of identity theft and not satisfied with our resolution, you may receive a refund for the current term of your subscription. See lifelock.norton.com/guarantee for complete details.
††† Up to $1 million coverage for Lawyers and Experts included with all plans. Reimbursement and expense compensation vary according to plan. Insurance benefits are issued by third parties. See lifelock.norton.com/legal for policy info.
1 Credit features require successful setup, identity verification, and sufficient credit history by the appropriate credit bureau. Credit monitoring features may take several days to activate after enrollment.
2 Identity Lock cannot prevent all account takeovers, unauthorized account openings, or credit file inquiries. Deactivates if you downgrade or cancel your subscription.
8 After setup, automatic data broker removal service scans and requests removal every 90 days.
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10 cents
If your information is exposed or stolen in a data breach, it can end up on the dark web where it can be sold for as little as 10 cents.
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LifeLock monitors hundreds of millions of data points a second.
- Up to $1.05M Reimbursement for identity theft, with up to $25K for Stolen Funds†††
- Up to $1.2M Reimbursement for identity theft, with up to $100K for Stolen Funds†††
- Up to $3M Reimbursement for identity theft, with up to $1M for Stolen Funds†††
- Up to $1.05M Reimbursement for identity theft, with up to $25K for Stolen Funds††† for each adult
- Up to $1.2M Reimbursement for identity theft, with up to $100K for Stolen Funds††† for each adult
- Up to $3M Reimbursement for identity theft, with up to $1M for Stolen Funds††† for each adult
- Up to $1.05M Reimbursement for identity theft, with up to $25K for Stolen Funds††† for each adult
- Up to $1.2M Reimbursement for identity theft, with up to $100K for Stolen Funds††† for each adult
- Up to $3M Reimbursement for identity theft, with up to $1M for Stolen Funds††† for each adult
- Credit Monitoring Coverage1
- Credit Monitoring1 each adult
- Credit Monitoring1 for family
- Credit, Checking & Savings Account Activity Alerts
- Credit, Checking and Savings Activity Alerts for each adult
- Credit, Checking and Savings Activity Alerts for family
- 401K & Investment Account Activity Alerts
- 401K/Investment Account Alerts for each adult
- 401K/Investment Account Alerts for family
- Recurring and Unusual Charge Alerts
- Unexpected & Suspicious Charge Alerts for each adult
- Unexpected & Suspicious Charge Alerts for family
- Stolen Funds Reimbursement†††
- Stolen Funds Reimbursement††† for each adult
- Stolen Funds Reimbursement††† for family
- Lawyers and Experts†††
- Lawyers & Experts††† for each adult
- Lawyers & Experts††† for family
- Automatic Data Broker Removal8
- Automatic Data Broker Removal8 for each adult
- Automatic Data Broker Removal8 for family
- Scam Reimbursement7
- Scam Reimbursement7 for each adult
- Scam Reimbursement7 for family
- Credit Reports & Scores1
- Credit Report & Score for each adult
- Credit Report & Score for family
- Social Media Monitoring
- Social Media Monitoring for each adult
- Social Media Monitoring for family
††† Up to $1 million coverage for Lawyers and Experts included with all plans. Reimbursement and expense compensation vary according to plan. Insurance benefits are issued by third parties. See LifeLock.Norton.com/legal for policy info.
1 Credit features require successful setup, identity verification and sufficient credit history by the appropriate credit bureau. Credit monitoring features may take several days to activate after enrollment.
7 Scam protection coverage as part of identity theft benefits is currently available to all customers residing in the United States, including U.S. territories and the District of Columbia, with the exception of residents of New York. Gen Digital is not a licensed insurance producer. Benefits under the Master Policy are issued and covered by HSB Specialty Insurance Company. You can find further details and exclusions in the Summary of Benefits.
8 After setup, automatic data broker removal service scans and requests removal every 90 days.
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Identity theft is one of the top reported crimes in the U.S., affecting millions of people every year.
According to the Federal Trade Commission’s 2024 Consumer Sentinel Network Data Book, the agency received around 1.1 million reports of identity theft — 18% of all recorded reports for that year. This aligns with trends highlighted in one Gen Threat Report released in early 2025, which shows notable increases in identity-related alerts across our user base, including a(n):
- 13.83% increase in credit alerts
- 11.98% increase in criminal record alerts
- 3.04% increase in transaction alerts
From fraudulent credit accounts to stolen medicare benefits, identity theft can cause serious financial and emotional stress.
This guide walks you through how to check if someone is using your identity, what red flags to watch for, and the steps you can take to protect yourself before it’s too late.
1. Check your credit report for strange accounts or mistakes
One of the easiest ways to check if someone is using your identity is to look at your credit report. Since it lists all your credit accounts and applications, you can quickly spot identity theft or suspicious activity. This is especially important, as cybercriminals often attempt to obtain short-term loans and new credit cards in victims’ names.
A recent Gen Threat Report found that 32% of users received alerts about payday loan fraud, while 15% were tied to new credit card applications — both common forms of identity theft.
To perform a free check to see if your identity has been stolen, visit AnnualCreditReport.com. It’s the only site authorized by the federal government to issue free credit reports from all three major credit bureaus. When reviewing your report, look carefully for new or unfamiliar accounts, incorrect personal details, or credit inquiries you don’t recognize.
Hard inquiries occur when a lender checks your credit in response to a credit application and can be an early warning sign of identity theft. If you don't recognize a hard inquiry, investigate it promptly. Multiple hard inquiries from different lenders — especially from states where you've never lived — within a short period may indicate someone is attempting to open accounts in your name.
If you find something suspicious, take action immediately. Prioritize these actions:
- Freezing your credit report: A credit freeze prevents lenders from accessing your credit report, which in turn stops them from approving new credit applications without your permission.
- Discussing credit report inaccuracies with the credit bureaus: You can request additional information about how, where, and when the account was opened and find out what they need from you to close it.
- Reporting the fraud to the FTC and the police: To close out fraudulent accounts or file an identity theft insurance claim, you may need a police report. The FTC also has some helpful tips for how to handle identity theft.
Regularly checking your credit reports is one of the best ways to know if your identity has been stolen and protect yourself from further credit card fraud. You can also use an identity theft protection service like LifeLock Total for daily monitoring and faster alerts if someone tries to use your information.
2. Review your mail for unexpected bills
Finding unfamiliar bills, random credit cards, and debt collection letters in your mail is a sign that an identity thief is opening accounts or making charges in your name.
Here’s how to make reviewing your mail easier:
- Keep a list of regular bills: Note each one as it arrives and check them off monthly. If a bill is missing, contact the company right away.
- Verify mailing preferences: For online accounts, confirm your mailing address is correct and that you’ve opted out of physical mail if needed.
- Follow up on missing mail: If your address was changed without permission, report it — someone could be committing mail fraud to steal your identity.
If you get a bill you don’t recognize, don’t ignore it. Contact the sender immediately to report potential identity theft, then check your credit report for related accounts. If the bill appears fraudulent, dispute it with the creditor and report it to the FTC at IdentityTheft.gov.
3. Check your bank statements for errors
With online banking, it’s easier than ever to spot suspicious activity quickly. If you see charges you didn’t make or transfers you didn’t authorize, that’s a clear sign someone may be using your identity.
Sorting through every transaction can take time, but if it means catching the problem before someone spends all of your money, it's worth it. Here are a few small signs to look out for on your bank statements:
- Duplicate transactions: A scammer might try to charge you multiple times for the same purchase.
- Small charges: Scammers might start by making small purchases to see if you’re paying attention to how much money is in your account. This could be the first step in a carding scheme as well.
- Merchant names you don’t recognize: Shopping online makes it a bit tougher to directly match the name of a store to the merchant name, but if something looks unfamiliar, double-check the date and time of your recent orders to confirm whether the charge is legitimate.
- Automatic payments you don’t recognize: Automatic payments could be a sign that someone is using your identity and sending regular payments to themselves.
Contact your bank if you have any questions about any of the charges on your statements, or to report any fraudulent transactions.
4. Look at your health records
If your health records show treatments you never received, prescriptions you never filled, or doctor visits in cities you’ve never been to, you may be dealing with medical identity theft — though these inaccuracies can result from provider or billing errors as well.
For example, 2024 saw record-breaking numbers of breached medical records (more than 250 million). To see if someone has been using your identity to receive medical care, check these places:
- Explanation of Benefits (EOB): Your EOB provides an overview of the care you received from a healthcare provider and information about how much your insurance company will cover and when. If you start receiving an EOB for medical services, prescriptions, or medical equipment you didn’t receive, contact your insurer immediately.
- Medical bills: If you receive medical bills for services you haven’t received, contact the doctor and your insurance company as soon as possible.
- Medicare statements: Medicare fraud and Medicare scams are becoming more common, so look at your Medicare statements to check that no one is committing fraud in your name. And watch out specifically for scams that target the elderly if you fall into that category.
If you fail to act on medical identity fraud, you could lose your Medicare coverage or be denied care because you’ve “met” your insurance plan’s limits.
5. Monitor your Social Security Statements
Your Social Security statement can help reveal identity theft because it lists all earnings reported under your name. So if someone is using your Social Security number for employment, you might see wages from a company you never worked for, income in a state you’ve never lived in, or earnings during periods when you weren’t employed at all.
Identity thieves may even use your information to file a tax return in your name and steal your tax refund. You might discover this when your legitimate tax return gets rejected or you receive an IRS notice about wages or refunds you didn’t claim.
If you see suspicious income on your Social Security statement or get an unexpected IRS notice:
- Contact the Social Security Administration (SSA) right away to report the fraudulent activity. You can call their hotline at 1-800-269-0271.
- Contact the IRS Identity Protection Specialized Unit at 1-800-908-4490. You might be asked to complete Form 14039, Identity Theft Affidavit, to officially report and resolve the issue.
- Contact one of the three major credit bureaus (Equifax®, Experian®, or TransUnion®) to place a free fraud alert on your credit report. They’ll automatically notify the other two on your behalf.
Regularly reviewing your Social Security and tax records proactively can help you spot identity theft early and take action before it causes lasting financial damage.
6. Look for unknown devices logged into your accounts
Regularly check that all devices connected to your online accounts actually belong to you, and sign out of any that don’t. An unfamiliar device can be a sign that someone is attempting to use your identity. Because phones, tablets, and computers store so much personal information, the accounts tied to them are prime targets for identity thieves.
In one case, an Apple user noticed messages being sent from their Apple ID without their knowledge. After checking their account under Settings > Apple ID > Devices, they found a suspicious device labeled “Roku.” Although they owned a Roku TV, that particular listing wasn’t theirs. It was a hacker hiding under a legitimate-looking device name.
After revoking access from unauthorized devices and ending their sessions:
- Create a new, stronger password than you currently have.
- Enable the strongest security options available, including two-factor authentication whenever you can, to add an extra layer of protection.
- Check any connected accounts for suspicious activity.
- Update your devices for the most up-to-date security settings.
- Run a virus and malware scan.
- Change other passwords using stronger, more secure passwords.
7. Use identity theft protection services
Identity theft protection services are there to inform you of when your information could be in the hands of identity thieves. By regularly scanning the dark web and monitoring data breaches, these services, including LifeLock, are on the lookout for your personally identifiable information in places it shouldn’t be listed.
Because these services have the specialized training and hardware necessary to perform identity theft checks around the clock and alert you when your identity may have been compromised, subscribing is one of the best ways to see if someone might be using your information for their own gain.
These services can:
- Monitor the credit bureaus to see if someone has tried to open a new account in your name.
- Help you take immediate steps to contain fraudulent activity.
- Enlist expert help, including restoration specialists and attorneys, to help resolve your case.
- Provide reimbursement for stolen funds.
Not sure how your personal information got into the hands of a criminal in the first place? It might surprise you how many different ways your data can end up on the dark web or sold between thieves. Get LifeLock to help protect against identity fraud and help secure your finances, credit, and reputation.
How does identity theft happen?
Identity theft can happen in many ways. Whether it’s a phishing email that tricks you into giving up login information, or someone shoulder surfing and watching you type sensitive details, each tactic is designed to capture the personal data criminals need to impersonate you.
Being aware of how it could happen can help you protect your data better. Some of the most common ways identity theft can happen include:
- Phishing: Phishing emails and other scams trick users into providing their data directly to criminals, inadvertently creating openings that expose their data, or downloading dangerous malware.
- Shoulder surfing: When a criminal spies on someone using a smartphone, tablet, computer, or ATM, they can learn that person’s sensitive information and steal their identity.
- Physical theft: Thieves will steal someone’s purse or wallet, break into their homes, or even dig through trash looking for sensitive information.
- Data breaches: A hacker breaks into secure databases, downloads personal data, then distributes or sells it.
- Using public Wi-Fi: Unsecured public internet connections can expose you to vulnerabilities that make it easier for hackers to exploit.
In fact, according to the FTC Consumer Sentinel Network Data Book 2024, the most common type of identity theft was credit card fraud (449,032 reports). This is followed by loan/lease fraud, government document-related fraud, and tax fraud.
Identity theft red flags
Not every identity theft red flag carries the same urgency. Some indicate active fraud that demands immediate action, while others suggest your information may be at risk but hasn't yet been misused. Prioritizing threats correctly can help you respond faster and more effectively.
Act immediately: Signs of likely active fraud
These signs suggest your identity is already being used fraudulently or that misuse is imminent. Freeze your credit and file an FTC Identity Theft Report as soon as possible.
- Your tax return is rejected because one was already filed in your name: Someone may have used your Social Security number to claim a refund. Contact the IRS and submit Form 14039.
- Debt collectors contact you about accounts you never opened: A fraudulent account may already be in collections. Request account details in writing and dispute the debt immediately.
- Receiving unemployment or government benefit paperwork you didn't request: Your identity may be being used to claim benefits fraudulently. Report it to the appropriate agency.
- You're denied credit because of accounts you don't recognize: Pull your credit reports immediately to identify potentially fraudulent accounts.
Investigate promptly: Signs of a possible compromise
These signals don't confirm identity theft on their own, but they warrant a credit report review and account check within the next few days.
- Your credit score drops unexpectedly: Review your credit reports for unfamiliar accounts, missed payments, or hard inquiries that could have caused the sudden credit dip.
- You receive identity theft protection alerts: Check the details carefully to determine whether the alert reflects a confirmed exposure or a suspicious attempt.
- You receive unexpected login alerts or password reset emails: Change your password immediately to prevent an account takeover, and review active sessions for unauthorized access.
Monitor and document: potential early warning signs
These signs don't necessarily indicate identity theft, but they're worth tracking. If multiple warnings appear within a short period, treat them more seriously.
- You notice unfamiliar devices or locations connected to your accounts: Review active sessions and remove anything you don't recognize.
- You receive a two-factor authentication code you didn't request: Someone may be attempting to access your account. Change your password and strengthen your authentication settings.
6 steps to take if you’re the victim of identity theft
If you've confirmed that your identity has been stolen, act quickly and work through the following steps in order. Some actions, such as securing accounts and freezing your credit, can be completed immediately. Others — including fraud disputes, creditor investigations, and credit report corrections — may take weeks or even months to fully resolve.
1. Contain the breach immediately
This will look different for each of your accounts, but at the very least, you should change your passwords, enable two-factor authentication, and revoke access for other devices.
Do this first, before filing reports or contacting institutions. Securing compromised accounts helps stop unauthorized access immediately and can prevent additional fraud while you work through the recovery process.
2. Freeze your credit
Each major credit bureau allows you to freeze your credit report. If your identity has been compromised, a credit freeze is essential. Even if it hasn’t, keeping your credit frozen until you apply for new credit can reduce the risk of fraudulent accounts being opened in your name.
Placing a credit freeze is free and typically takes effect within one business day when done online. Leave the freeze in place until all fraudulent accounts and disputes have been fully resolved — not just until you've filed an identity theft report.
3. Add a fraud alert
After freezing your credit, report the identity theft to the credit bureaus. If you’re unsure your identity was stolen but believe your information may have been exposed, place a fraud alert on your credit report. This prompts lenders to request extra verification before approving credit in your name.
A fraud alert remains active for one year, or up to seven years with qualifying identity theft documentation. While it doesn't block new credit applications, it requires lenders to take additional steps to verify your identity before extending credit.
4. File formal reports
The Federal Trade Commission (FTC) has a website devoted to dealing with this kind of crime, and they’ll show you how to create a recovery plan. Informing your banks will enable them to implement stricter controls on your accounts. You should also report any identity theft to the police.
The FTC report at IdentityTheft.gov generates both a personalized recovery plan and an official Identity Theft Report, which creditors and credit bureaus often require when removing fraudulent accounts. A police report may also be necessary for certain disputes, insurance claims, or extended fraud protections. While timelines vary, straightforward disputes are often resolved within 30 to 90 days, while more complex cases can take significantly longer.
5. Clean up your devices
Run reputable security software to detect and remove malware as soon as possible. Update your operating systems, antivirus and anti-malware tools, and all regularly used apps before signing back into accounts. Delete unused apps and any suspicious files.
6. Set a monitoring baseline going forward
Identity theft recovery is generally considered complete once fraudulent accounts have been closed, credit reports corrected, disputes resolved, and any affected government records verified as accurate. Even then, continue monitoring your credit and accounts for at least a year, as stolen personal information can be reused long after the initial incident appears resolved.
Identity theft protection can be especially valuable if you’re at higher risk. These services know where to monitor for exposed data and can help limit the damage to you and your family. If identity theft occurs, LifeLock protection plans can also assist with restoration and reimbursement.
Help protect yourself from identity theft
Even with the best precautions, identity theft can happen to anyone. Staying proactive can help you catch suspicious activity early. However, for round-the-clock protection and alerts, using an identity theft protection service is even better.
With LifeLock, you get alerts if your Social Security number, financial accounts, or personal information show up where they shouldn’t, including on the dark web. And depending on your plan, you also get up to $1 million in reimbursement coverage for lawyers, experts, and stolen funds.
FAQs
Is there a way to find out who stole my identity?
Usually no. Cybercriminals generally work pretty hard to cover their tracks. But if you file a police report and contact the credit bureaus and the institutions where the thief applied for or received credit in your name, you may uncover their identity.
How do I lock my Social Security number?
You can visit the government’s E-Verify website to place a self-lock on your SSN to prevent someone else from using your Social Security number to get a job. You can block electronic access to your Social Security information by contacting the SSA at 1-800-772-1213.
How do I check if someone is using my identity for unemployment?
Someone may be using your identity to claim unemployment if you receive mail from the government about an unemployment claim you didn’t file or a 1099-G for unemployment you didn’t apply for or receive. Contact your state’s labor board or unemployment agency to report it.
How to check if someone stole my identity online?
To see if someone stole your identity online, check your credit reports for accounts you don’t recognize, watch your bank and credit card statements for strange charges, and track your credit score for sudden drops. If anything looks off, set up a fraud alert or freeze your credit to stop further damage.
How do I know if someone is using my SSN?
You’ll know someone might be using your Social Security number if you spot unfamiliar accounts on your credit report, strange charges on your bank statements, or errors in your tax or Social Security records. Unexpected bills, debt collection calls, and notices about benefits you never applied for are some red flags of SSN misuse.
Editors’ note: Our articles provide educational information about identity theft, scams, financial fraud, and other topics that can put your identity or personal accounts at risk. LifeLock offerings may not cover or protect against every type of crime, fraud, scam, or threat we write about. For more details about how we write, review, and update our articles, see our Editorial Policy.
This article contains
- 1. Check your credit report for strange accounts or mistakes
- 2. Review your mail for unexpected bills
- 3. Check your bank statements for errors
- 4. Look at your health records
- 5. Monitor your Social Security Statements
- 6. Look for unknown devices logged into your accounts
- 7. Use identity theft protection services
- How does identity theft happen?
- Identity theft red flags
- 6 steps to take if you’re the victim of identity theft
- Help protect yourself from identity theft
- FAQs