LifeLock is the leader in identity theft protection.

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of respondents would recommend this to a friend.

Reviewed by 0 customers.

Needed help with scam that I experienced

LifeLock

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Linda from Mount Holly, Nc - 98 days ago Verified buyer
I spoke with an agent that asked me to fill out a form. The information requested was regarding my credit card. The card had nothing to do with the activity that took place. I did not feel comfortable giving that out.

Pros

Restoration/Reimbursement

LifeLock help links

LifeLock

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Chris from Hellertown, PA - 101 days ago
I spent over two hours going in circles after receiving a LifeLock Alert. This was all well and fine, as it was something that I could acknowledge. The trouble was that I had received many fraudulent Medicare calls, including one this day, and wanted to add my Medicare info, especially after reporting previous fraud and requesting a new number. I knew that I could update that info, but one would think you could do this through LifeLock, but NO, you cannot! I tried every link on that website and then went to HELP, and looked up ID Theft, Dark Web monitoring, etc. The help found my queries and provided steps that did not match anything in LifeLock. There were also links on the steps for Dark Web monitoring, etc. but redirected me to a support site that was a black hole that did not have the steps or tabs as describe in the previous LifLock web instructions. After 2 1/2 hours of frustration, I finally had to call support, only to find out tha I had to logout of LifeLock and log into the "mynorton" website to get. You would think that lest your instructions would includ that minor detail! to follow the instructions in LifeLock! Please fix this or your support line will get many more calls from other frustrated customers.

Pros

Peace of Mind

Protection

Restoration/Reimbursement

Security

9859 W 300 N

LifeLock

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Francis from 9859W 300N andrews In. - 122 days ago Verified buyer
it is very hard to understand your agents.

Pros

Peace of Mind

Protection

Security

Good

LifeLock

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Diane from Fl - 126 days ago Verified buyer
Learning how to use it still and understand all features

Pros

Peace of Mind

Protection

Restoration/Reimbursement

Security

Support

Cons

Alerts

Cost

Renewal

Service

Peace of Mind

LifeLock

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Carol from East Elmhurst - 135 days ago Verified buyer
Thank for being in the "shadows" overlooking and keeping me safe‼️

Pros

Peace of Mind

Protection

Security

Gives peace of mind.

LifeLock

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Julia from Arlington - 143 days ago Verified buyer
You are doing great

Pros

Peace of Mind

Protection

Cons

Cost

Service

Buying a new truck today

LifeLock

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Gregory from New Iberia, La - 143 days ago Verified buyer
They may have more credit reports ran today on me. In process of buying a new truck today Thanks GL

Pros

Peace of Mind

Protection

Security

Support

Thank you for your help. So far everything is great

LifeLock

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Marie from DALLAS - 149 days ago Verified buyer
You are doing a great job

Pros

Peace of Mind

Protection

Security

Support

Process and Understanding.

LifeLock

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Daren from California - 152 days ago Verified buyer
The beginning process left me with many questions. It seems, the company requires more individual thinking and figuring out than I thought would be good for new members. Also, when I call customer service, I might discover some difficulty in communication. For instance, I ask a question or more, but I'm not completely certain communication is accurate.

Pros

Protection

Security

Cons

Better communication and support at beginning.

Cost

You are doing a lousy job.

LifeLock

Rating Icon Not Recommended Icon Would not recommend
Carol Guerra from Hawthorne, California - 160 days ago Verified buyer
You are doing a lousy job. I created a password and you don't have it and you won't let me in. You sent me a one time password and I never got the email. You also spelled my first name wrong and I don't like that either. You gave me information from 30 years ago and the identity theft took place in December of 2024. What am I paying for? This is a mess.

Pros

Peace of Mind

Protection

Security

Support

Cons

Alerts

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Ultimate Plus
$19.99 / month

Pay $239.88 for the 1st yr after trial. Renews at $339.99/yr.
Payment method required. Pricing details below.*

  • Million Dollar Protection™ Package†††
  • Identity & Social Security Number Alerts
  • Credit Monitoring Coverage³
  • U.S.-Based Personal Restoration Specialists
  • Identity Lock3,12,†
  • 401(k) & Investment Account Alerts
  • Home Title Monitoring
Recommended

LifeLock stood out for the simplicity and ease of use of its mobile app.1

tom's guide

“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”

The broadest volume of alerts all in one place.

Ultimate Plus
$19.99 / month

Pay $239.88 for the 1st yr after trial. Renews at $339.99/yr.
Payment method required. Pricing details below.*

  • Million Dollar Protection™ Package†††
  • Identity & Social Security Number Alerts
  • Credit Monitoring Coverage³
  • U.S.-Based Personal Restoration Specialists
  • Identity Lock3,12,†
  • 401(k) & Investment Account Alerts
  • Home Title Monitoring
Recommended
tom's guide

“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”

LifeLock stood out for the simplicity and ease of use of its mobile app.1

The broadest volume of alerts all in one place.

customer service award
Customer Service
Award Winner
tom's guide
"Easy-to-use"
javelin award
Overall Leader
Award Winner
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