LifeLock is the leader in identity theft protection.

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Disappointed

LifeLock Ultimate Plus

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Becky P from USA - 817 days ago Verified buyer
Hard to know these days whether it is Lifelock or Norton or what. Signing in is hard and sometimes impossible. I was charged for something I do not know what it is. Notifications of fraud, etc., are sometimes a month after the fact.
7 guests found this review helpful. Did you?

Not great

LifeLock Ultimate Plus

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Klm from USA - 819 days ago Verified buyer
First, LifeLock uses the pick the pictures of the items using several screens to get verification. Does not work well on IPhones or IPads. Old style security. Change to send a code to text / email then enter code at sign in. Second, monitored financial institutions drop off of monitoring all the time. Reconnecting doesn't always work. If you try to reconnect too many times, your financial institution locks you out. if these items are not fixed soon (next few months, I'm moving on.
4 guests found this review helpful. Did you?

Crappy service & and improper monitoring

LifeLock Ultimate Plus

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RAD from USA - 819 days ago Verified buyer
I left your company because you kept kicking out my bank accounts (USAA & US Bank - in my opinion very stable and large banks) monitoring saying it was the banks fault - BS. Your notifications of transactions some times took three days - BS. Every time I logged out properly, when I went to log back in your system told me I didn't log out correctly and it was my fault - BS
6 guests found this review helpful. Did you?

Routine Disappointment

LifeLock Ultimate Plus

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Mona M from USA - 819 days ago Verified buyer
Difficulty reaching a representative then if you do it difficult to understand their accent. Resolution always seems to be "upgrade you plan" At a higher cost! Wife did this still of little Assistance!
4 guests found this review helpful. Did you?

Doesn't do anything.

LifeLock Ultimate Plus

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F. G. from USA - 820 days ago Verified buyer
I've had credit card accounts opened and used for months before I've had notifications from Lifelock. Don't waste your money
3 guests found this review helpful. Did you?

WAY Over Priced, Support is Not American - All Philippines o

LifeLock Ultimate Plus

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Samuel K from USA - 820 days ago Verified buyer
Way Overpriced -- Discover Identity Theft is way better for same or similar benefits with all American Call Centers. Life Lock does not have any American Call Center support and they are not helpful as most I received have all been from Philippines and are not helpful, never solve anything and going off call scripts. Save money and check out Discover Identify Theft --- I am shocked they charge nearly $700 a year for this service.... Alerts are never as in-depth as other similar companies that offer comparable packages. -- Never again as they would not help me with authentication concern I solved after 2 weeks of returned calls without help.... HORRIBLE!!! Never again
5 guests found this review helpful. Did you?

Not worth the price

LifeLock Ultimate Plus

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Frank t from USA - 820 days ago Verified buyer
Value is not there. Don't have the confidence that they have my back
3 guests found this review helpful. Did you?

NOT WORTH IT

LifeLock Ultimate Plus

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Undisclosed from US - 1149 days ago Verified buyer
LIFELOCK does nothing for me. Not planning on reviewing.
2 guests found this review helpful. Did you?

There are better choices

LifeLock Ultimate Plus

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Undisclosed from US - 1154 days ago Verified buyer
Lifelock has gone downhill since its purchase. Its services have always been overpriced, but now, it is a poor value. Plus, its greatest strength, customer support, has gone overseas. So communication is now difficult if not impossible.
3 guests found this review helpful. Did you?

Norton merger sucks

LifeLock Ultimate Plus

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Undisclosed from US - 1154 days ago Verified buyer
Service deteriorated rapidly after Norton merger. Will not renew
2 guests found this review helpful. Did you?
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Ultimate Plus
$339.99 /year

Pay {sale} for the 1st yr after trial. Renews at {ar}/yr.
Payment method required. Pricing details below.*

  • Million Dollar Protection™ Package†††
  • Identity & Social Security Number Alerts
  • Credit Monitoring³
  • U.S.-Based Identity Restoration Specialists
  • Identity Lock³,¹²,†
  • 401(k) & Investment Account Activity Alerts
  • Home Title Monitoring
Recommended

LifeLock stood out for the simplicity and ease of use of its mobile app.1

tom's guide

“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”

The broadest volume of alerts all in one place.

Ultimate Plus
$339.99 /year

Pay {sale} for the 1st yr after trial. Renews at {ar}/yr.
Payment method required. Pricing details below.*

  • Million Dollar Protection™ Package†††
  • Identity & Social Security Number Alerts
  • Credit Monitoring³
  • U.S.-Based Identity Restoration Specialists
  • Identity Lock³,¹²,†
  • 401(k) & Investment Account Activity Alerts
  • Home Title Monitoring
Recommended
tom's guide

“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”

LifeLock stood out for the simplicity and ease of use of its mobile app.1

The broadest volume of alerts all in one place.

customer service award
Customer Service
Award Winner
tom's guide
"Easy-to-use"
javelin award
Overall Leader
Award Winner
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