Call us:
1-800-416-0599
Call us
LifeLock is the leader in identity theft protection.
0%
Reviewed by 0 customers.
My bank keeps catching problems you don't
LifeLock Advantage
Undisclosed from
US -
3453 days
ago
Verified buyer
Last month some one used my acct # to make an online purchase. The bank cleared it up. I had to change acct cards. Now someone got ahold of my new number and again made an online purchase on the new number. I just got my third card. The bank has an investigation going. I still don't understand what I'm getting from you, when it's the bank that's always helping me out of the problems?
Concerned with Identity theft but still unsure of Lifelock v
LifeLock Advantage
Undisclosed from
US -
3462 days
ago
Verified buyer
Lifelock is a good idea, but I'm not sure they are much help. Too many things on their website just don't work. They want you to sign up for text alerts, but They are unable to text me on my ATT phone??? My credit card company can send me text alerts....but not Lifelock? Seems like a fairly big problem if you ask me. Also have been having repeated difficulties accessing their new feature that helps you "opt-out" from websites that sell your personal information. Even this review page won't allow me to pick how many stars to award them (I give them 2 stars out of 5)
not great but OK
LifeLock Advantage
Undisclosed from
US -
3470 days
ago
Verified buyer
You didn't pick up the fact that my Discover card number was fradulently being used in September.. However Discover did Thank God.My wife's Cabela's credit card number was being fraudulently being used. No notice from LifeLock..Good thing Cabela's was on top of it. In other words you guys kind of suck at your main job.
It's ok but expect more
LifeLock Advantage
Undisclosed from
US -
3477 days
ago
Verified buyer
Have had Lifelock for about a year an during that year I had my credit cards compromised. I contacted Lifelock and they responded by saying that they can't monitor all credit card use. I asked then what am I paying for? The credit card was used on the other side of the country and that should've prompted some suspicion from Lifelock. I'd rather be inconveinced on purchases than having someone just using my card without any restrictions. I believe Transunion's credit monitoring is a better tool. They alert you anytime your credit card is used. At least I know they're checking things.
HR Consultant
LifeLock Advantage
Undisclosed from
US -
3483 days
ago
Verified buyer
Due to the massive personnel data breach at the federal Office of Personnel Management (OPM) federal employees like myself were provided with free credit monitoring services for at least 7 years - with a move in Congress to make it "for life". That monitoring service (not Life Like) has provided me with information and alerts that said they were monitoring the "black" or "dark" internet and had observed potentially fraudulent use of my email. I was thus able to take proactive actions to ensure updating my email password and all passwords for financial accounts. It doesn't appear that Life Lock is doing that level of protection as I have never received similar type alerts.
protect who?
LifeLock Advantage
Undisclosed from
US -
3484 days
ago
Verified buyer
My Chase bank accounts were not shown, sent two e mails, nothing, Called Chase no problem there. Called you ,took three different people to help me get it right. Why didn't you know my Chase accounts were missing? Some help
Review
LifeLock Advantage
Undisclosed from
US -
3498 days
ago
Verified buyer
Nothing bad has happened this year with my information.
However, I did take out a new used car loan 3 months ago and DID NOT get a life lock notification of such happening to verify that I actually did this. THIS was a SURPRISE! Secondly, for the past year I have received a TOTAL of 3 email notifications stating "we are happy to report no issues with accounts the past month". What happened to the other 9 months of monitoring?
Peace of Mind
LifeLock Advantage
Undisclosed from
US -
3505 days
ago
Verified buyer
I like the fact that my personal information is being guarded by Life Lock. It's an extra peace of mind that is good to have these days with all of the identity theft going on. No one likes to pay for insurance, but "assurance" helps me sleep better with the relatively small fee Life Lock charges per month. Just one complaint would be that my bank isn't within Life Lock's database. I've clicked the option twice to request it be added, however, it still isn't there. A bit disappointed with that in that I'm paying for a service they're selling but can't take advantage of it because someone isn't holding up their end of the deal. I plan to wait and see before I decide whether another option might be available for 100% protection elsewhere.
1 guest found this review helpful. Did you?
On the fence
LifeLock Advantage
Undisclosed from
US -
3524 days
ago
Verified buyer
Although the email alerts are helpful, and I have peace of mind that someone is looking out for my interests, I was not given a monthly credit score update as told by the rep on the phone AND if you do have your information stolen, there are HUGE fees charged by Lifelock to investigate even after the rather large annual fee. This is my second year and I am still shopping around.
PEACE OF MIND
LifeLock Advantage
Undisclosed from
US -
3537 days
ago
Verified buyer
WHEN I SEE THE MESSAGE, I KNOW THAT YOU ARE MONITORING. EVEN WHEN I'M NOT AFFECTED BY THE INFO, IT'S GOOD TO SEE IT.
1 guest found this review helpful. Did you?
Advantage
$239.99
/year
Pay {sale} for the 1st yr after trial, renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
LifeLock stood out for the simplicity and ease of use of its mobile app.1
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
The broadest volume of alerts all in one place.
Advantage
$239.99
/year
Pay {sale} for the 1st yr after trial, renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
LifeLock stood out for the simplicity and ease of use of its mobile app.1
The broadest volume of alerts all in one place.
No one can prevent all cybercrime or prevent all identity theft.
- Price valid for introductory term, after that your price will renew at the standard price.
- Your subscription begins immediately after payment automatically renews unless canceled. Prices subject to change and may be charged up to 35 days before current term ends. Cancel here or contact Member Services.
1 Javelin Strategy & Research’s 2022 Identity Protection Service Provider Scorecard.
3 Credit features require successful setup, identity verification and sufficient credit history by the appropriate credit bureau. Credit monitoring features may take several days to activate after enrollment.
12 Identity Lock cannot prevent all account takeovers, unauthorized account openings, or stop all credit file inquiries. The credit lock on your TransUnion credit file and the Payday Loan Lock will be unlocked if your subscription is downgraded or canceled.
† LifeLock does not monitor all transactions at all businesses.
††† Up to $1 million for coverage for lawyers and experts included on all plans. Reimbursement and Expense Compensation varies according to plan, up to $1 million each for LifeLock Ultimate Plus. Insurance benefits are issued by third parties. See GenDigital.com/legal for policy info.
Copyright © 2025 Gen Digital Inc. All rights reserved. All trademarks, service marks, and tradenames (collectively, the "Marks") are trademarks or registered trademarks of Gen Digital Inc. or its affiliates ("Gen") or other respective owners that have granted Gen the right to use such Marks. For a list of Gen Marks please see GenDigital.com/trademarks.
TrustScore 4.8 | 8380 reviews
Award Winner
Award Winner