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LifeLock is the leader in identity theft protection.
0%
Reviewed by 0 customers.
Good job!
LifeLock
Bill from
Indiana -
342 days
ago
Verified buyer
Caught my logging in with a investment company, sent an alert to verify validity
Pros
Peace of Mind
Protection
Security
Cons
Cost
Refund
LifeLock
Would not recommend
Patrick from
Star Valley Ranch, Wy -
347 days
ago
Verified buyer
Do you only do a refund if identity is stolen? If so, this is not a good deal at all. Please explain whether or not you reimburse for lost funds.
Cons
No clear explanation about reimbursement
Service
1 reply from LifeLock -
346 days
ago
Thanks for taking the time to provide us with your feedback. We really appreciate this. We are extremely sorry to hear you have not got the help you needed. This is not the kind of experience we want our customers to have, and we would love the opportunity to make your overall experience better. In order to best address this issue, we ask that you please contact LifeLock Member Services at 1-800-543-3562. We look forward to hearing from you. Thanks and stay safe.
200 Elite Dr
LifeLock
Robert from
loysville pa -
353 days
ago
Verified buyer
i can not view my credit report now for several months
1 reply from LifeLock -
346 days
ago
Thanks for taking the time to provide us with your feedback. We really appreciate this. We are extremely sorry to hear you have not got the help you needed for your credit reports. This is not the kind of experience we want our customers to have, and we would love the opportunity to make your overall experience better. In order to best address this issue, we ask that you please contact LifeLock Member Services at 1-800-543-3562. We look forward to hearing from you. Thanks and stay safe.
Good watch
LifeLock
Gordon from
Sacramento -
368 days
ago
I appreciate knowing someone has my back in this digital cyber world.
Pros
Peace of Mind
Protection
Cons
Cost
1 guest found this review helpful. Did you?
I'm not covered like I thought I was
LifeLock
Would not recommend
Mary from
Lawrenceburg Indiana -
7 days
ago
Verified buyer
I've had life lock for years - there has been no alert that credit card applications are being filled out in my name - as it was when I started w line lock in 2011
Cons
Alerts
Does one hand know what the other is doing?
LifeLock
Mary from
Milton, DE -
11 days
ago
Verified buyer
The day I opened a new credit card account in April, I received a text message from LifeLock verifying it was I who opened the account. Great! But two months later, at 6:24 AM, while I was asleep, I got a text notification waking me up wanting to know if I had opened the same account two months ago as it apparently just showed up on Equifax. LifeLock should've known since I had already been contacted when I opened the account. I didn't appreciate being woken up that early in the morning to be asked a question to which LL already knew - or should have known - the answer. This is concerning to me…
Peace of mind
LifeLock
SLADEN from
Prosper, TX -
12 days
ago
Verified buyer
Excellent!!
Pros
Peace of Mind
Security
Cons
Service
Frustrating
LifeLock
Linda from
Gardnerville -
27 days
ago
Verified buyer
Alert came in last last night via a text message. Online response yielded not further info. Now unable to find alert. What gives?
Cons
Alerts
1 guest found this review helpful. Did you?
Too many alerts on same account
LifeLock
Donald from
Mt. Juliet, TN -
36 days
ago
Verified buyer
We established a new credit card account. Today we have had three alerts from Life Lock on credit bureaus for that account. Too many!!
Pros
Protection
Support
Cons
Alerts
1 reply from LifeLock -
36 days
ago
Donald, thank you for reaching out to us and sharing your concerns. We’re sorry to hear that the number of alerts you’ve received has been overwhelming, and we absolutely understand how this may be frustrating.
When a new credit account is established, you may receive multiple alerts from LifeLock as part of our efforts to keep you informed. These alerts could happen when the application is submitted, when the account is approved and reported to the credit bureaus. Additionally, if there is a secondary account member on the application, you may receive notifications regarding their activity as well.
While these notifications are meant to provide you with comprehensive protection and awareness, we apologize if they caused any inconvenience. Your peace of mind is important to us, and we’re committed to ensuring you feel confident and secure with our service. If you have any questions or need additional support, please contact LifeLock Member Services at 1-800-543-3562. Thanks and stay safe.
1 guest found this review helpful. Did you?
Uneasy
LifeLock
Reta from
OVERLAND PARK -
67 days
ago
Verified buyer
Left me very uneasy, because one of the questions asked me about a person I didn't even know. Where did they get that from my information that they said came from my credit report?
Pros
Security
Ultimate Plus
$19.99
/ month
Pay $239.88 for the 1st yr after trial. Renews at $339.99/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring Coverage³
- U.S.-Based Personal Restoration Specialists
- Identity Lock3,12,†
- 401(k) & Investment Account Alerts†
- Home Title Monitoring¶
LifeLock stood out for the simplicity and ease of use of its mobile app.1
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
The broadest volume of alerts all in one place.
Ultimate Plus
$19.99
/ month
Pay $239.88 for the 1st yr after trial. Renews at $339.99/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring Coverage³
- U.S.-Based Personal Restoration Specialists
- Identity Lock3,12,†
- 401(k) & Investment Account Alerts†
- Home Title Monitoring¶
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
LifeLock stood out for the simplicity and ease of use of its mobile app.1
The broadest volume of alerts all in one place.
No one can prevent all cybercrime or prevent all identity theft.
- Price valid for introductory term, after that your price will renew at the standard price.
- Your subscription begins immediately after payment automatically renews unless canceled. Prices subject to change and may be charged up to 35 days before current term ends. Cancel here or contact Member Services.
1 Javelin Strategy & Research’s 2022 Identity Protection Service Provider Scorecard.
3 Credit features require successful setup, identity verification and sufficient credit history by the appropriate credit bureau. Credit monitoring features may take several days to activate after enrollment.
12 Identity Lock cannot prevent all account takeovers, unauthorized account openings, or stop all credit file inquiries. The credit lock on your TransUnion credit file and the Payday Loan Lock will be unlocked if your subscription is downgraded or canceled.
† LifeLock does not monitor all transactions at all businesses.
††† Up to $1 million for coverage for lawyers and experts included on all plans. Reimbursement and Expense Compensation varies according to plan, up to $1 million each for LifeLock Ultimate Plus. Insurance benefits are issued by third parties. See GenDigital.com/legal for policy info.
Copyright © 2025 Gen Digital Inc. All rights reserved. All trademarks, service marks, and tradenames (collectively, the "Marks") are trademarks or registered trademarks of Gen Digital Inc. or its affiliates ("Gen") or other respective owners that have granted Gen the right to use such Marks. For a list of Gen Marks please see GenDigital.com/trademarks.
TrustScore 4.8 | 8203 reviews
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