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LifeLock is the leader in identity theft protection.
0%
Reviewed by 0 customers.
Yes
LifeLock
Kamlesh from
IL -
235 days
ago
Verified buyer
Thanks
Pros
Protection
Support
Cons
Renewal
2 guests found this review helpful. Did you?
App gives lots of errors
LifeLock
Shay from
Cincinnati -
241 days
ago
I get alerts for my account but when I go in to check them I keep getting an error mesage that the alert details cannot be shown at this time. That isn't very helpful.
Pros
Security
Cons
Alerts
3 guests found this review helpful. Did you?
Unclear alert
LifeLock
Rod from
New Brighton -
246 days
ago
The alert was not clear. I wasn't sure what it meant, "ID Verification alert" Should be more clear as to what the issue is.
Pros
Support
Cons
Alerts
3 guests found this review helpful. Did you?
Ease of use
LifeLock
Michael from
Leedey, Oklahoma -
251 days
ago
Verified buyer
The notification screen is clunky. It lists notifications but no instructions.
Pros
Support
Cons
Service
1 guest found this review helpful. Did you?
Difficult to cancel subscription.
LifeLock
Francisco from
Mount Vernon, NY -
252 days
ago
Good service overall, agents are courteous but they force to endure a 20 plus minutes phone conversation so you can get your subscription canceled. I would like much better if canceling a subscription was as fast and easy as starting a subscription. Other than that it's a good company.
Pros
Peace of Mind
2 guests found this review helpful. Did you?
Peace of Mind
LifeLock
Georgea from
Fishkill New York -
269 days
ago
So glad the alert process works so well. Thankful for Lifelock.
Pros
Peace of Mind
Protection
Security
1 guest found this review helpful. Did you?
Exhausted
LifeLock
Would not recommend
Thom Watson from
Brewton AL -
277 days
ago
I am very disappointed in that I called to clear an alert and had questions about my plan. The person I was forwarded to was unacceptable due to my not understanding her and her not understanding what I wanted. I asked several questions and could not get a response. I had to hang up and try again and was able to get some clarification but not all. I will keep this plan for now but I don't think I will renew it.
Pros
Security
Support
Cons
Cost
Renewal
Service
Subscription
2 guests found this review helpful. Did you?
Not so happy
LifeLock
Debra from
Kent, Pennsylvania -
285 days
ago
I received a new alert just awhile ago. It said to immediately look into this new alert. It took me 10 minutes to get into my account saying unable to get into account now or refresh it try later. It would not let me refresh. I tried several times and got into my account finally. Then I answered and "dismissed" showed up. I did not click on dismissed. This was Very stressful. I did get in finally and this was from last May that I had a new equifax report from a new credit card. I also did have the fingerprint access, but today I did not. Confused. Please make this easier so i can do this easier and not worry.
Cons
Alerts
Service
Subscription
2 guests found this review helpful. Did you?
Really??
LifeLock
Would not recommend
Augustus from
New Hampshire -
301 days
ago
LifeLock just left me an alert on suspicious account activity that had occurred 5 years ago. Horse is out of the barn, don't you think?
Cons
Ridiculous Alert
Service
3 guests found this review helpful. Did you?
Updating account information
LifeLock
Susan from
Pine Island, MN -
23 days
ago
Verified buyer
Had difficulty communicating with representative.
Pros
Support
Cons
Service
1 reply from LifeLock -
22 days
ago
Thanks for taking the time to provide us with your feedback. We really appreciate this. We are extremely sorry to hear you have not got the help you needed. This is not the kind of experience we want our customers to have, and we would love the opportunity to make your overall experience better. In order to best address this issue, we ask that you please contact LifeLock Member Services at 1-800-543-3562. We look forward to hearing from you. Thanks and stay safe.
Ultimate Plus
$339.99
/year
Pay {sale} for the 1st yr after trial. Renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring Coverage³
- U.S.-Based Personal Restoration Specialists
- Identity Lock3,12,†
- 401(k) & Investment Account Alerts†
- Home Title Monitoring¶
LifeLock stood out for the simplicity and ease of use of its mobile app.1
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
The broadest volume of alerts all in one place.
Ultimate Plus
$339.99
/year
Pay {sale} for the 1st yr after trial. Renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring Coverage³
- U.S.-Based Personal Restoration Specialists
- Identity Lock3,12,†
- 401(k) & Investment Account Alerts†
- Home Title Monitoring¶
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
LifeLock stood out for the simplicity and ease of use of its mobile app.1
The broadest volume of alerts all in one place.
No one can prevent all cybercrime or prevent all identity theft.
- Price valid for introductory term, after that your price will renew at the standard price.
- Your subscription begins immediately after payment automatically renews unless canceled. Prices subject to change and may be charged up to 35 days before current term ends. Cancel here or contact Member Services.
1 Javelin Strategy & Research’s 2022 Identity Protection Service Provider Scorecard.
3 Credit features require successful setup, identity verification and sufficient credit history by the appropriate credit bureau. Credit monitoring features may take several days to activate after enrollment.
12 Identity Lock cannot prevent all account takeovers, unauthorized account openings, or stop all credit file inquiries. The credit lock on your TransUnion credit file and the Payday Loan Lock will be unlocked if your subscription is downgraded or canceled.
† LifeLock does not monitor all transactions at all businesses.
††† Up to $1 million for coverage for lawyers and experts included on all plans. Reimbursement and Expense Compensation varies according to plan, up to $1 million each for LifeLock Ultimate Plus. Insurance benefits are issued by third parties. See GenDigital.com/legal for policy info.
Copyright © 2025 Gen Digital Inc. All rights reserved. All trademarks, service marks, and tradenames (collectively, the "Marks") are trademarks or registered trademarks of Gen Digital Inc. or its affiliates ("Gen") or other respective owners that have granted Gen the right to use such Marks. For a list of Gen Marks please see GenDigital.com/trademarks.
TrustScore 4.7 | 6819 reviews
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