LifeLock is the leader in identity theft protection.

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of respondents would recommend this to a friend.

Reviewed by 0 customers.

Nice to know that you are watching my accounts

LifeLock

Rating Icon Not Recommended Icon Would not recommend
John from Warren - 67 days ago Verified buyer
Surprised that it took so long for you to notify me.

Pros

Peace of Mind

Protection

Security

Support

Cons

Alerts

Hard to use

LifeLock

Rating Icon Not Recommended Icon Would not recommend
Margaret from Brevard, NC - 70 days ago Verified buyer
It was very confusing the information you gave me about vitalchek. I did not open the vitalchek email and I did not authorize it. Your site said for me to contact them but that doesn't sound right and I had no way to do that through you. Please feel free to contact me.

Cons

Alerts

Service

Would like to purchase more coverage, but too expensive

LifeLock

Rating Icon Not Recommended Icon Would not recommend
suzanne from Conway, AR - 91 days ago Verified buyer
i have no idea whether this item helped protect me or not.Am looking at other options because the Norton protection that i would like is too expensive.

Pros

Security

Support

Cons

Cost

Alert

LifeLock

Rating Icon Not Recommended Icon Would not recommend
Judy from Texas - 92 days ago Verified buyer
On Mt phone, you did not show me what the alert was. I can't find it now so I have no idea if it me or not. Please make it easier for seniors to use your website

Pros

Peace of Mind

Protection

Security

Support

Cons

Alerts

Notification

LifeLock

Rating Icon
Richard from Las Cruces - 94 days ago Verified buyer
It's a little hard to follow, but I know I had activity with Pershing.

Pros

Protection

Security

Support

Hard to get in 6 digits don't seem to work for me?

LifeLock

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Winston from Riverside, Missouri - 95 days ago Verified buyer
Please help get this to work???

Pros

Protection

Security

Support

Cons

Alerts

Renewal

Service

Subscription

It's okay

LifeLock

Rating Icon Not Recommended Icon Would not recommend
Arlene from Seattle - 100 days ago Verified buyer
Too expensive. Paid $200, though I tried to cancel prior to expiration of subscription. They keep trying to upgrade me. This is my last year!

Pros

Protection

Security

Cons

Cost

Renewal

Subscription

1 reply from LifeLock - 98 days ago
We’re sorry to hear that you're dissatisfied with the pricing and experience. We understand your frustration, and we appreciate your feedback. If you'd like assistance with managing your subscription or opting out of any upgrades, please reach out to our LifeLock Member Services at 1-800-543-3562. We're here to help.

Very confusing

LifeLock

Rating Icon Not Recommended Icon Would not recommend
Jam from Texas - 101 days ago Verified buyer
Seems every time I turn around I need an add on to stay secure. Too many options. Too confusing between Norton and LifeLock.

Cons

Alerts

Cost

Difficult to measure effectiveness

Hard to feel secure when you all keep suggesting

Hard to talk to any one

Renewal

Service

Subscription

Too many pop ups

VPN too slow

1 reply from LifeLock - 98 days ago
We understand how overwhelming it can be with so many options and add-ons. Our goal is to provide comprehensive protection without causing confusion. Please reach out to our LifeLock Member Services team at 1-800-543-3562, and we’ll help simplify your experience and ensure you have the right solutions in place.

Cyber Security

LifeLock

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Beverly from Phoenix - 101 days ago Verified buyer
I've tried to use Norton VPN for the past two to three years. It works for the game program I use but when I go to my yahoo email account the problems begin. It freezes up and have to "wait" or exit page or it says "no internet connection." There is an internet connection per the settings on my laptop. Also when attempting to open the "password vault" from Google Chrome it sometimes does not work at all when it finally does open to give me access via a password or my iphone verification it tells me it have sent a link to the phone for approval when there is none. We all pay a great deal of money for this "cyber security" so would appreciate it if it worked better.

Pros

Peace of Mind

Protection

Security

Support

Cons

Cost

Service

1 reply from LifeLock - 98 days ago
We’re truly sorry to hear about the issues you're experiencing with Norton VPN and other features. We understand how frustrating this must be. Please reach out to our LifeLock Member Services team at 1-800-543-3562 so we can help resolve these issues and ensure everything is working smoothly for you. Thank you for your feedback.

AARP Discount Disappointment

LifeLock

Rating Icon Not Recommended Icon Would not recommend
David from Keller, TX - 101 days ago Verified buyer
I contacted Life Lock a couple of months ago to inquire about receiving a discount through my AARP membership. I was advised that I would have to cancel mu account with Life Lock and then re-apply and open a new account. This is outrageous. It is case # 89720180

Pros

Peace of Mind

Cons

Cost

1 reply from LifeLock - 98 days ago
Thank you for reaching out with this feedback. Our apologies if it was not properly explained why we have this process. In regard to AARP discounts, we do have to re-enroll you, to ensure you are getting the discount properly through your membership with them. However, please know that your history will still pull over and you may still be able to use the same credentials you already have established. Our LifeLock Member Serivces can quickly assist you with this, if you wish. Thank you.
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Ultimate Plus
$339.99 /year

Pay {sale} for the 1st yr after trial. Renews at {ar}/yr.
Payment method required. Pricing details below.*

  • Million Dollar Protection™ Package†††
  • Identity & Social Security Number Alerts
  • Credit Monitoring Coverage³
  • U.S.-Based Personal Restoration Specialists
  • Identity Lock3,12,†
  • 401(k) & Investment Account Alerts
  • Home Title Monitoring
Recommended

LifeLock stood out for the simplicity and ease of use of its mobile app.1

tom's guide

“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”

The broadest volume of alerts all in one place.

Ultimate Plus
$339.99 /year

Pay {sale} for the 1st yr after trial. Renews at {ar}/yr.
Payment method required. Pricing details below.*

  • Million Dollar Protection™ Package†††
  • Identity & Social Security Number Alerts
  • Credit Monitoring Coverage³
  • U.S.-Based Personal Restoration Specialists
  • Identity Lock3,12,†
  • 401(k) & Investment Account Alerts
  • Home Title Monitoring
Recommended
tom's guide

“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”

LifeLock stood out for the simplicity and ease of use of its mobile app.1

The broadest volume of alerts all in one place.

customer service award
Customer Service
Award Winner
tom's guide
"Easy-to-use"
javelin award
Overall Leader
Award Winner
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