LifeLock is the leader in identity theft protection.

4.65
Rating Icon
3691 reviews
Full Check Icon 81%
of respondents would recommend this to a friend.

Reviewed by 3691 customers.

YOU ARE NOT DISPLAYING MY LIFELOCK SERVICE WHEN I LOG IN

LifeLock Ultimate Plus

Rating Icon
Undisclosed from US - ago Verified buyer
THREE TIMES HAD DIFFICULTY LOGGING IN... WAHT A PAIN IN THE RECTOM. SO STOP THE DIFFICULTY OK?
1 guest found this review helpful. Did you?

Some of the service does not work

LifeLock Ultimate Plus

Rating Icon
Undisclosed from US - ago Verified buyer
When I first purchased Life Lock it worked great. Now since they updated the App (Samsung Galaxy Note 3) with the wallet the app will not open, it just keeps trying to sync the wallet and I have let it try for over a hour. When I call them there fix is just us the internet on your phone to log into Lifelock. They never have tried to help me correct the app in any way. We have no clue how my password keeps getting changed. The emails only show HTML code, I use Windows 7 and Windows explorer. So whenever there is an alert I have to call them but the people are nice. We canceled my wife's account today. Everything we have is joint so if there is a problem with anything it always came up for both of us and when she saw what I had to do to set up my account she decided she just did not need it that bad. With all there problems I think what they offer is valuable because they did catch someone trying to start a loan against our home. I think they are just growing so fast that a few details have slipped between the cracks, I hope that they will get to fixing some of the problems because the problems are minor, displaying emails and a broken app is nothing compared to what is working in the background (watching our backs).

should have been advised that someone was trying to change o

LifeLock Ultimate Plus

Rating Icon
Undisclosed from US - ago Verified buyer
not good
1 guest found this review helpful. Did you?

Not worth paying for this service

LifeLock Ultimate Plus

Rating Icon
Undisclosed from US - ago Verified buyer
LIFELOCK IS NOT WORTH INVESTING MONEY TO PROTECT YOUR ASSETS. UNLESS YOU WANT TO BE CONSTANTLY BOTHER TO CONFIRM EVERY TRANSACTION OR CREDIT ACTION YOU DO THEN BY ALL MEANS GO AHEAD. I WILL DEFINITELY NOT RENEW MY SUBSCRIPTION.

website is terrible , so far not working

LifeLock Ultimate Plus

Rating Icon
Undisclosed from US - ago Verified buyer
i can not connect my bank account. to change screens takes forever, the service is terrible in the website. so far is not working at all.
1 guest found this review helpful. Did you?

Certainly do not feel secure - save your money

LifeLock Ultimate Plus

Rating Icon
Undisclosed from US - ago Verified buyer
Although they say that they update my back balances daily, when I checked they were so far off that they did not even have major cash transfers that had been made. Perhaps they are good for identity theft but for all the rest, does not seem to be worth it at all.If they cannot even monitor my bank accounts then how would they know if money is taken out or not?
1 guest found this review helpful. Did you?

I came online to join LifeLock and without my knowledge I en

LifeLock Ultimate Plus

Rating Icon
Undisclosed from US - ago Verified buyer
You are supposed to protect me from being scamed - and you are the one that is scamming me monthly! I just got a notice from the bank of a fraudulent charge from LifeLock. I didn't sign up for any monthly services!!! NOT TO MY KNOWLEDGE ANYWAY!
2 guests found this review helpful. Did you?

Not worth the money

LifeLock Ultimate Plus

Rating Icon
Undisclosed from US - ago Verified buyer
Nothing offered here that you later cant discover provided through your own bank, through credit rating agencies and through local municipal records --- all for free. Certain "protections" are not set up immediately and require time consuming calls to the company, as does canceling one's account which I am desperately keen to do.
2 guests found this review helpful. Did you?

Very Unhappy (soon to be former costumer)

LifeLock Ultimate Plus

Rating Icon
Undisclosed from US - ago Verified buyer
My bank account was being protected with Lifelock. Now, my bank has disappeared from the list of banks. I cannot add my bank accounts now. I have tried to work with costumer service, but it doesn't seem to matter to Lifelock as I have yet to hear back from them. If I can't protect my bank accounts, what good is it having Lifelock. I will be canceling Lifelock and saving that money that I am currently wasting every month.
1 guest found this review helpful. Did you?

NOT IMPRESSED

LifeLock Ultimate Plus

Rating Icon
Undisclosed from US - ago Verified buyer
you say you do so much protecting & yet we keep getting notices that you can not get into our banking info. I have no problem, what's with you?
Share your thoughts on LifeLock
Product icon
Select a product
Ultimate Plus
$339.99 /year

Pay {sale} for the 1st yr after trial. Renews at {ar}/yr.
Payment method required. Pricing details below.*

  • Million Dollar Protection™ Package†††
  • Identity & Social Security Number Alerts
  • Credit Monitoring³
  • U.S.-Based Identity Restoration Specialists
  • Identity Lock³,¹²,†
  • 401(k) & Investment Account Activity Alerts
  • Home Title Monitoring
Recommended

LifeLock stood out for the simplicity and ease of use of its mobile app.1

tom's guide

“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”

The broadest volume of alerts all in one place.

Ultimate Plus
$339.99 /year

Pay {sale} for the 1st yr after trial. Renews at {ar}/yr.
Payment method required. Pricing details below.*

  • Million Dollar Protection™ Package†††
  • Identity & Social Security Number Alerts
  • Credit Monitoring³
  • U.S.-Based Identity Restoration Specialists
  • Identity Lock³,¹²,†
  • 401(k) & Investment Account Activity Alerts
  • Home Title Monitoring
Recommended
tom's guide

“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”

LifeLock stood out for the simplicity and ease of use of its mobile app.1

The broadest volume of alerts all in one place.

customer service award
Customer Service
Award Winner
tom's guide
"Easy-to-use"
javelin award
Overall Leader
Award Winner
Get discounts, info, protection tips, and more.

Sign up for promotional emails.

No one can prevent all cybercrime or prevent all identity theft.