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LifeLock is the leader in identity theft protection.
0%
Reviewed by 0 customers.
not notified
LifeLock Ultimate Plus
Undisclosed from
US -
3623 days
ago
Verified buyer
Not to convinced Lifelock monitor's new credit purchases. Purchased new Honda early 2015, Never got notified of new purchase!!!
1 guest found this review helpful. Did you?
identity theft
LifeLock Ultimate Plus
Undisclosed from
US -
3624 days
ago
Verified buyer
My identity has been stolen and my credit card since I joined lifelock and NO ONE from life lock has called me. I would like to know what I am paying for. The same person has stolen my credit card, changed my mailing address and you have not caught any of it.
1 guest found this review helpful. Did you?
security?
LifeLock Ultimate Plus
Undisclosed from
US -
3626 days
ago
Verified buyer
Thus far you are failing! We just had my debit card being used by someone else, and you guys never caught it or even called about it!!! Wells Fargo had to catch it and they dealt with it.
1 guest found this review helpful. Did you?
I don't care about a title and don't know why I need a title
LifeLock Ultimate Plus
Undisclosed from
US -
3656 days
ago
Verified buyer
On the phone survey you asked me to rate the person who helped me but did not provide a scale. I find you to be a little difficult to understand. You sometimes send multiple alerts and I am unsure if it is a new alert or a duplicate.
At the end of the phone survey you can select 2 to review answers but, it doesn't allow you to actually review anything.
I'm not at all impressed with communications from Lifelock.
1 guest found this review helpful. Did you?
Erroneously reports transactions as duplicates, can't connec
LifeLock Ultimate Plus
Undisclosed from
US -
3672 days
ago
Verified buyer
It's showing 3 alerts for the same transaction. I checked my financial institution and they only have that transaction once. I replied "yes, that's me" on the first instance, but there's no way I can clear their duplicate alerts.
Lifelock won't connect to one of my accounts even though I gave it the correct logon credentials multiple times.
The duplicate alerts are annoying!
Total waste of money.
LifeLock Ultimate Plus
Undisclosed from
US -
3673 days
ago
Verified buyer
I can not see any benefit of this service. The credit reports were 60 points lower than Experian. When I added credit cards to 'monitor' I got a stupid alert every time I made any type of purchase. So annoying. I deleted every account that I had entered and probably will never log in again.
You did nothing for me
LifeLock Ultimate Plus
Undisclosed from
US -
3677 days
ago
Verified buyer
I had fraudelent transactions by someone using my debit card #. My Banck noticed, and put an immediate block on my card. Life Lock did not do ANYTHING. My Bank refunded all my charges. Till this day, Life Lock did not even know I had been a victim. Useless.
1 guest found this review helpful. Did you?
Does not work!
LifeLock Ultimate Plus
Undisclosed from
US -
3679 days
ago
Verified buyer
Impossible to use. Impossible to log in and give info. Will not accept the information I have Provided.
bad systems
LifeLock Ultimate Plus
Undisclosed from
US -
3683 days
ago
Verified buyer
System constantly going down. I have to spend too much time on phone with lifelock to get back up again. As of today my protected accounts are down again and I don't know when will work again. This has been going on since I joined Lifelock.
1 guest found this review helpful. Did you?
No coverage for my financial institution
LifeLock Ultimate Plus
Undisclosed from
US -
3693 days
ago
Verified buyer
My bank is not covered.
Ultimate Plus
$19.99
/ month
Pay $239.88 for the 1st yr after trial. Renews at $339.99/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
- 401(k) & Investment Account Activity Alerts†
- Home Title Monitoring¶
LifeLock stood out for the simplicity and ease of use of its mobile app.1
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
The broadest volume of alerts all in one place.
Ultimate Plus
$19.99
/ month
Pay $239.88 for the 1st yr after trial. Renews at $339.99/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
- 401(k) & Investment Account Activity Alerts†
- Home Title Monitoring¶
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
LifeLock stood out for the simplicity and ease of use of its mobile app.1
The broadest volume of alerts all in one place.
No one can prevent all cybercrime or prevent all identity theft.
- Price valid for introductory term, after that your price will renew at the standard price.
- Your subscription begins immediately after payment automatically renews unless canceled. Prices subject to change and may be charged up to 35 days before current term ends. Cancel here or contact Member Services.
1 Javelin Strategy & Research’s 2022 Identity Protection Service Provider Scorecard.
3 Credit features require successful setup, identity verification and sufficient credit history by the appropriate credit bureau. Credit monitoring features may take several days to activate after enrollment.
12 Identity Lock cannot prevent all account takeovers, unauthorized account openings, or stop all credit file inquiries. The credit lock on your TransUnion credit file and the Payday Loan Lock will be unlocked if your subscription is downgraded or canceled.
† LifeLock does not monitor all transactions at all businesses.
††† Up to $1 million for coverage for lawyers and experts included on all plans. Reimbursement and Expense Compensation varies according to plan, up to $1 million each for LifeLock Ultimate Plus. Insurance benefits are issued by third parties. See GenDigital.com/legal for policy info.
Copyright © 2025 Gen Digital Inc. All rights reserved. All trademarks, service marks, and tradenames (collectively, the "Marks") are trademarks or registered trademarks of Gen Digital Inc. or its affiliates ("Gen") or other respective owners that have granted Gen the right to use such Marks. For a list of Gen Marks please see GenDigital.com/trademarks.
TrustScore 4.8 | 8319 reviews
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