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LifeLock is the leader in identity theft protection.
0%
Reviewed by 0 customers.
LifeLock Didn't Protext Me
LifeLock Ultimate Plus
Undisclosed from
US -
3458 days
ago
Verified buyer
Today I received an email from LifeLock saying they had good news - that they protected my accounts and identity for another month. NOT TRUE. I had a fraudulent charge on a credit card where the thief used my account to purchase a gift card. I have never purchased gift cards online. So, exactly how does this LifeLock thing work and what can I expect from them if they missed this?
1 guest found this review helpful. Did you?
Not very happy with the service
LifeLock Ultimate Plus
Undisclosed from
US -
3469 days
ago
Verified buyer
at a basic level, I should be able to connect with any and all of my accounts. I belong to a credit union and I guess mine is not on your list, therefore I can not connect most of my accounts. Disappointing to say the least and if I can't do it, I will need to discontinue what seemed like a good service.
LifeLock reviewed
LifeLock Ultimate Plus
Undisclosed from
US -
3480 days
ago
Verified buyer
I have the ultimate package and when my credit rating went from 826 to 680 I called LifeLock for answers. What I got was a runaround and no help. I got absolutely nothing for the money I paid. I had to figure out what to do and then do it. I had to call the credit bureaus, I had to do the research. LifeLock did NOTHING. I could not even get a monthly FICO score from them. It was a total waste of money.
When my current enrolment expires I will definitely NOT renew.
The star rating shows 1 star. That is as low as it will go. Should be zero stars.
Dave Nagel
Provo, Ut.
1 guest found this review helpful. Did you?
N/A
LifeLock Ultimate Plus
Undisclosed from
US -
3480 days
ago
Verified buyer
I HAVE TRYING TO GET IN TOUCH SO I MAY HAVE A COPY OF THOSE THAT TRIED TO
BREAK IN TO MY PERSONAL FILE. I HAVE BEEN INFORMED 5-6 TIMES OF THIS, BUT I
NEED TO KNOW BY WHOM. UNTIL I HAVE THIS INFORMATION, I WILL GIVE A REVIEW
OF YOUR SERVICES. I DON'T KNOW WHAT PLAN I AM.
Lack of Observation
LifeLock Ultimate Plus
Undisclosed from
US -
3491 days
ago
Verified buyer
I had two instances last week where my visa was used -not by me wit very big purchases-Life Lock did not catch or question-this really bothers me! I expected so much mpre from LifeLock!
1 guest found this review helpful. Did you?
Nest to useless
LifeLock Ultimate Plus
Undisclosed from
US -
3510 days
ago
Verified buyer
I had a credit score drop 200 points. Lifelock was totally useless in finding the problem and correcting it. I had to figure out what to do adn do all the work.
1 guest found this review helpful. Did you?
Never get notifications of major credit activity.
LifeLock Ultimate Plus
Undisclosed from
US -
3534 days
ago
Verified buyer
I have had several major credit events over the past few years and never got any notices. My daughter opens up a credid card that i cosigned and she gets a notice, i get nothing. Lifelock has no answers as to why...
1 guest found this review helpful. Did you?
Nobody cvall
LifeLock Ultimate Plus
Undisclosed from
US -
3536 days
ago
Verified buyer
Just apply for an iPhone 6 personal loan last week and the loan application went thru. Until today nobody ever call me in order to verify the applicant. At this point i believe that LifeLock only monitors new customer. My daughter apply for the same loan to upgrade the phone and at least LifeLock call the following day. Two years ago i purchase two car and until today nobody ever call me. How one sup oust to be feel???
1 guest found this review helpful. Did you?
Not happy
LifeLock Ultimate Plus
Undisclosed from
US -
3537 days
ago
Verified buyer
you send out misleading reports
?
LifeLock Ultimate Plus
Undisclosed from
US -
3540 days
ago
Verified buyer
Your registration page would not let me register my account with my local bank. It only allowed large national banks to be registered. Your registration page is extremely difficult to navigate and fill out.
1 guest found this review helpful. Did you?
Ultimate Plus
$19.99
/ month
Pay $239.88 for the 1st yr after trial. Renews at $339.99/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
- 401(k) & Investment Account Activity Alerts†
- Home Title Monitoring¶
LifeLock stood out for the simplicity and ease of use of its mobile app.1
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
The broadest volume of alerts all in one place.
Ultimate Plus
$19.99
/ month
Pay $239.88 for the 1st yr after trial. Renews at $339.99/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
- 401(k) & Investment Account Activity Alerts†
- Home Title Monitoring¶
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
LifeLock stood out for the simplicity and ease of use of its mobile app.1
The broadest volume of alerts all in one place.
No one can prevent all cybercrime or prevent all identity theft.
- Price valid for introductory term, after that your price will renew at the standard price.
- Your subscription begins immediately after payment automatically renews unless canceled. Prices subject to change and may be charged up to 35 days before current term ends. Cancel here or contact Member Services.
1 Javelin Strategy & Research’s 2022 Identity Protection Service Provider Scorecard.
3 Credit features require successful setup, identity verification and sufficient credit history by the appropriate credit bureau. Credit monitoring features may take several days to activate after enrollment.
12 Identity Lock cannot prevent all account takeovers, unauthorized account openings, or stop all credit file inquiries. The credit lock on your TransUnion credit file and the Payday Loan Lock will be unlocked if your subscription is downgraded or canceled.
† LifeLock does not monitor all transactions at all businesses.
††† Up to $1 million for coverage for lawyers and experts included on all plans. Reimbursement and Expense Compensation varies according to plan, up to $1 million each for LifeLock Ultimate Plus. Insurance benefits are issued by third parties. See GenDigital.com/legal for policy info.
Copyright © 2025 Gen Digital Inc. All rights reserved. All trademarks, service marks, and tradenames (collectively, the "Marks") are trademarks or registered trademarks of Gen Digital Inc. or its affiliates ("Gen") or other respective owners that have granted Gen the right to use such Marks. For a list of Gen Marks please see GenDigital.com/trademarks.
TrustScore 4.8 | 8349 reviews
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