LifeLock is the leader in identity theft protection.

4.65
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3691 reviews
Full Check Icon 81%
of respondents would recommend this to a friend.

Reviewed by 3691 customers.

Credit Report

LifeLock Ultimate Plus

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Undisclosed from US - ago Verified buyer
I love how you send me an email with an updated credit report, but it's ALWAYS unavailable!!!!! Pathetic!
2 guests found this review helpful. Did you?

My identity has not been stolen yet. Not sure if I can attr

LifeLock Ultimate Plus

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Undisclosed from US - ago Verified buyer
I have Norton 360 installed on my primary devices at home. It appears to be working well. I have not had any identity theft incidents so that also appears to be working well.
1 guest found this review helpful. Did you?

Not happy

LifeLock Ultimate Plus

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Undisclosed from US - ago Verified buyer
The worst money I've ever spent!

They never give reports

LifeLock Ultimate Plus

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Undisclosed from US - ago Verified buyer
they never give any reports any more ,I have been with LifeLock March2013 (case numbers removed)
2 guests found this review helpful. Did you?

Terrible customer service

LifeLock Ultimate Plus

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Undisclosed from US - ago Verified buyer
I have tried for months to add a family member to the family plan we purchased. They keep saying they will fix it and never do. I have Spent hours on the phone several times with them but i can't ever get a straight answer from them as to why my husband can't be added to the family plan! We GIVE UP! What a complete waste of money and time. So expensive and can't even use it except for one person.
2 guests found this review helpful. Did you?

Can't access my online account

LifeLock Ultimate Plus

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Undisclosed from US - ago Verified buyer
After calling and talking with your reps three separate times, and changing my password twice, I still cannot access my account. I am just about done with Lifelock
1 guest found this review helpful. Did you?

0

LifeLock Ultimate Plus

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Undisclosed from US - ago Verified buyer
Never again

Horrible Customer Service

LifeLock Ultimate Plus

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Undisclosed from US - ago Verified buyer
I just talked with probably the most rude customer service I have ever had to deal with. I am having major issues and he didn't care, he was rude, cut me off, and he really didn't care. Absolutely the worst experience ever as I will probably be looking at other providers.
1 guest found this review helpful. Did you?

disapointed

LifeLock Ultimate Plus

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Undisclosed from US - ago Verified buyer
disappointed

Too Little Too Late

LifeLock Ultimate Plus

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Undisclosed from US - ago Verified buyer
It takes LifeLock too long to notify me about activity in my account about 4 days after the transaction has occurred. This is not helpful!!
2 guests found this review helpful. Did you?
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Ultimate Plus
$339.99 /year

Pay {sale} for the 1st yr after trial. Renews at {ar}/yr.
Payment method required. Pricing details below.*

  • Million Dollar Protection™ Package†††
  • Identity & Social Security Number Alerts
  • Credit Monitoring³
  • U.S.-Based Identity Restoration Specialists
  • Identity Lock³,¹²,†
  • 401(k) & Investment Account Activity Alerts
  • Home Title Monitoring
Recommended

LifeLock stood out for the simplicity and ease of use of its mobile app.1

tom's guide

“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”

The broadest volume of alerts all in one place.

Ultimate Plus
$339.99 /year

Pay {sale} for the 1st yr after trial. Renews at {ar}/yr.
Payment method required. Pricing details below.*

  • Million Dollar Protection™ Package†††
  • Identity & Social Security Number Alerts
  • Credit Monitoring³
  • U.S.-Based Identity Restoration Specialists
  • Identity Lock³,¹²,†
  • 401(k) & Investment Account Activity Alerts
  • Home Title Monitoring
Recommended
tom's guide

“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”

LifeLock stood out for the simplicity and ease of use of its mobile app.1

The broadest volume of alerts all in one place.

customer service award
Customer Service
Award Winner
tom's guide
"Easy-to-use"
javelin award
Overall Leader
Award Winner
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