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LifeLock is the leader in identity theft protection.
82%
Reviewed by 3687 customers.
Norton merger sucks
LifeLock Ultimate Plus
Undisclosed from
US -
1222 days
ago
Verified buyer
Service deteriorated rapidly after Norton merger. Will not renew
3 guests found this review helpful. Did you?
I don't think it is worth the money they charge
LifeLock Ultimate Plus
Undisclosed from
US -
1223 days
ago
Verified buyer
In the last 3 years I have 2 loans and it took Lifelock a year to notify me of the someone checking my credit yes that was 12 months later. On the second load it took them 4 months and I know that this company check on my credit 4 months before Lifelock ask if it was me. Think about all the damage someone could have done if I wasn't always checking my stuff. And why do they bill your credit card a good 6 weeks before the subscriptions expires. I see a lot of ads about what they do but so far I haven't seen the same for me.
2 guests found this review helpful. Did you?
What do you REALLY do?
LifeLock Ultimate Plus
Undisclosed from
US -
1223 days
ago
Verified buyer
Difficult unfriendly website and difficult to talk to since NORTON to them over. Have had this "Insurance" for many years and probably will not renew.
2 guests found this review helpful. Did you?
Waste of money
LifeLock Ultimate Plus
Undisclosed from
US -
1223 days
ago
Verified buyer
Can not ever log on. Change password and it never works. Called customer service. Got no satisfaction. Check your records for case number (case number removed).
2 guests found this review helpful. Did you?
Not what they claim
LifeLock Ultimate Plus
Undisclosed from
US -
1223 days
ago
Verified buyer
I have had Lifelock for years and was always thought they were great until I had my first problem. I had my identity compromised. Unfortunately, when I contacted Lifelock for assistance, I was told, sorry we will have to review and let you know whether or not we can help you and then they never got back to me. I ended up working myself to solve the issue, I will be dropping Lifelock once my membership expires in the fall.
4 guests found this review helpful. Did you?
Norton made LifeLock useless
LifeLock Ultimate Plus
Undisclosed from
US -
1223 days
ago
Verified buyer
Ever since Norton bought LifeLock, I ceased getting notifications. All my accounts wound up "disconnected" from LifeLock. All my attempts at reconnecting my accounts within LifeLock ended in error messages when I did nothing at all wrong.
I've complained about this twice to no avail. Thanks for the survey. It reminds me to cancel LifeLock.
3 guests found this review helpful. Did you?
Credit Report
LifeLock Ultimate Plus
Undisclosed from
US -
1542 days
ago
Verified buyer
I love how you send me an email with an updated credit report, but it's ALWAYS unavailable!!!!! Pathetic!
2 guests found this review helpful. Did you?
My identity has not been stolen yet. Not sure if I can attr
LifeLock Ultimate Plus
Undisclosed from
US -
1546 days
ago
Verified buyer
I have Norton 360 installed on my primary devices at home. It appears to be working well. I have not had any identity theft incidents so that also appears to be working well.
1 guest found this review helpful. Did you?
Not happy
LifeLock Ultimate Plus
Undisclosed from
US -
1552 days
ago
Verified buyer
The worst money I've ever spent!
They never give reports
LifeLock Ultimate Plus
Undisclosed from
US -
1554 days
ago
Verified buyer
they never give any reports any more ,I have been with LifeLock March2013 (case numbers removed)
2 guests found this review helpful. Did you?
Ultimate Plus
$19.99
/ month
Pay $239.88 for the 1st yr after trial. Renews at $339.99/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
- 401(k) & Investment Account Activity Alerts†
- Home Title Monitoring¶
LifeLock stood out for the simplicity and ease of use of its mobile app.1
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
The broadest volume of alerts all in one place.
Ultimate Plus
$19.99
/ month
Pay $239.88 for the 1st yr after trial. Renews at $339.99/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
- 401(k) & Investment Account Activity Alerts†
- Home Title Monitoring¶
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
LifeLock stood out for the simplicity and ease of use of its mobile app.1
The broadest volume of alerts all in one place.
No one can prevent all cybercrime or prevent all identity theft.
- Price valid for introductory term, after that your price will renew at the standard price.
- Your subscription begins immediately after payment automatically renews unless canceled. Prices subject to change and may be charged up to 35 days before current term ends. Cancel here or contact Member Services.
1 Javelin Strategy & Research’s 2022 Identity Protection Service Provider Scorecard.
3 Credit features require successful setup, identity verification and sufficient credit history by the appropriate credit bureau. Credit monitoring features may take several days to activate after enrollment.
12 Identity Lock cannot prevent all account takeovers, unauthorized account openings, or stop all credit file inquiries. The credit lock on your TransUnion credit file and the Payday Loan Lock will be unlocked if your subscription is downgraded or canceled.
† LifeLock does not monitor all transactions at all businesses.
††† Up to $1 million for coverage for lawyers and experts included on all plans. Reimbursement and Expense Compensation varies according to plan, up to $1 million each for LifeLock Ultimate Plus. Insurance benefits are issued by third parties. See GenDigital.com/legal for policy info.
LifeLock is part of Gen – a global company with a family of trusted brands.
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TrustScore 4.8 | 9774 reviews
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