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LifeLock is the leader in identity theft protection.
81%
Reviewed by 3685 customers.
Not sure it's worth it.
LifeLock Ultimate Plus
Undisclosed from
US -
3710 days
ago
Verified buyer
We bank at a small bank and therefore Lifelock does not monitor, so we do not feel secure. Should have asked for a list of the Banks covered. Not sure that we will renew.
Not worth the price
LifeLock Ultimate Plus
Undisclosed from
US -
3731 days
ago
Verified buyer
My bank gives me the alerts for free. I went on vacation and used my credit card and got no alerts from Lifelock but did from my bank.
Lifelock Review
LifeLock Ultimate Plus
Undisclosed from
US -
3745 days
ago
Verified buyer
Have not received any email communications from Lifelock in two years beyond the considerable junk file advertisements to join Lifelock. The few times I called to speak directly with a Lifelock agent, I was frustrated with the rudeness and lack of knowledge of the agent. I am unsure what services you are providing for me and my wife and will probably not renew or recommend your services to my friends.
Ultimate
LifeLock Ultimate Plus
Undisclosed from
US -
3747 days
ago
Verified buyer
I completed a loan application at a local Harley Davidson dealer. I never received an alert for about 36 hours later. I called them to ask why an alert was never sent. I felt like I got a run around answer. I did not feel protected.
Apathetic & Appalling Customer Service
LifeLock Ultimate Plus
Undisclosed from
US -
3767 days
ago
Verified buyer
Lack of clear instruction led to an account set up error for my wife's portion of our account - which ordinarily wouldn't be a big deal except after 12 days and 3 calls of Customer Service reading the same "solution script" to me and not listening that I've already tried it already I'm through. It's only a good product if you can access it and I cant.
-
LifeLock Ultimate Plus
Undisclosed from
US -
3780 days
ago
Verified buyer
Since I updated my account to Plus, lifelock has not taking care of my protected accounts, they can not stay connected to my bank accounts
Alert notifications
LifeLock Ultimate Plus
Undisclosed from
US -
3781 days
ago
Verified buyer
I takes LifeLock three to four days before notifying me of an account activity. (My Credit Union notifies me the same day of the activity) For some reason, LifeLock is unable to maintain a connection with my Credit Union and I'm having to "reconnect" often. This is unacceptable. I will not be renewing my account or recommending LifeLock to anyone unless this trend improves.
connection problems with managed accounts
LifeLock Ultimate Plus
Undisclosed from
US -
3800 days
ago
Verified buyer
Lifelock will not connect with USAA or Frost Bank even though I exit from Lifelock and am able to connect easily with both companies on line.
Too Late with the Lock
LifeLock Ultimate Plus
Undisclosed from
US -
3802 days
ago
Verified buyer
My insurance online account (USAA) was recently breached and the perp changed my password, pin, and email address. Luckily, I got a notice from USAA advising me these had been changed and called. Once he had hijacked my acocunt, the perp applied for a credit card, which I assume was going to my "new" address. The application was processed and approved - nothing from Lifelock.
This happened late on a Monday night. On FRIDAY Lifelock sent a notice asking for confirmation. If this had been my only safety net, it would have been pretty bad. I'm disappointed that the first time a really NEEDED Lifelock, they weren't there. I'm ready for my refund
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Help requested, not received multiple times to protect (http
LifeLock Ultimate Plus
Undisclosed from
US -
3805 days
ago
Verified buyer
We believed when we enrolled with LifeLock, we were going to be able to protect all of our accounts. Well so far we have been able to protect all of our accounts except our Capital One 360 account. It's an very active account and needs to be protected. This review is a plea for help.
1 guest found this review helpful. Did you?
Ultimate Plus
$19.99
/ month
Pay $239.88 for the 1st yr after trial. Renews at $339.99/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
- 401(k) & Investment Account Activity Alerts†
- Home Title Monitoring¶
LifeLock stood out for the simplicity and ease of use of its mobile app.1
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
The broadest volume of alerts all in one place.
Ultimate Plus
$19.99
/ month
Pay $239.88 for the 1st yr after trial. Renews at $339.99/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
- 401(k) & Investment Account Activity Alerts†
- Home Title Monitoring¶
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
LifeLock stood out for the simplicity and ease of use of its mobile app.1
The broadest volume of alerts all in one place.
No one can prevent all cybercrime or prevent all identity theft.
- Price valid for introductory term, after that your price will renew at the standard price.
- Your subscription begins immediately after payment automatically renews unless canceled. Prices subject to change and may be charged up to 35 days before current term ends. Cancel here or contact Member Services.
1 Javelin Strategy & Research’s 2022 Identity Protection Service Provider Scorecard.
3 Credit features require successful setup, identity verification and sufficient credit history by the appropriate credit bureau. Credit monitoring features may take several days to activate after enrollment.
12 Identity Lock cannot prevent all account takeovers, unauthorized account openings, or stop all credit file inquiries. The credit lock on your TransUnion credit file and the Payday Loan Lock will be unlocked if your subscription is downgraded or canceled.
† LifeLock does not monitor all transactions at all businesses.
††† Up to $1 million for coverage for lawyers and experts included on all plans. Reimbursement and Expense Compensation varies according to plan, up to $1 million each for LifeLock Ultimate Plus. Insurance benefits are issued by third parties. See GenDigital.com/legal for policy info.
LifeLock is part of Gen – a global company with a family of trusted brands.
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TrustScore 4.8 | 9996 reviews
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