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LifeLock is the leader in identity theft protection.
81%
Reviewed by 3691 customers.
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LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
I find Life Lock confusing as to what they protect and how. Your web site is confusing. For example why is there two places for bank accounts. I do not know if all my bank accounts are protected. why can I not input all my cards for protection? What is considered ID theft? What are examples of things that Life Lock does not cover?
LifeLock Ultimate Plus
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
On January 1, 2016 we were notified via email by Bank of America Activity Alert to unusual credit card activity on that day. There were 6 charges/attempts made that were unauthorized. We were never notified by our LifeLock Ultimate Plus service. This was very disappointing!
Ok
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
We have had a breach on our credit card since using Lifelock. Maybe it's not supposed to catch that...? Also we bank at a small bank do Lifelock doesn't cover that either... Not sure this is right for us
Where were You????
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
My husband and I were notified by Discover Card that someone had opened an account in his name. Where were you?? You did not catch this!
Then My husband and I were eating out and could not use our Bank debit card because someone had used it and the bank was suspicious and shut are card off. Where were you????
I have entered all information into lifelock for Jason & I and call to make sure all info entered was correct and you approved it. I purchased lifelike 2 months ago, the Ultimate Plus! Where have you been???
Not really sure what to think...
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
I received a very timely email from LifeLock clamoring as to how they have 'protected my identity' - etc. for the past 30 days. I will preface by saying that I am not one of those that obsessively monitors my credit score, etc. My bills come in, I review them to make sure they are accurate, and make calls when needed surrounding fraudulent activity - which is rarely, thankfully. Anyhow, I received multiple calls over the past few days from my ank alerting me to frauduent activities against one of my accounts. Hmm, did not receive anything from LifeLock. I also recently checked my credit score when I received a notification surrounding a potntial security risk in my neighborhod, only to find that the score was nearly 100 points off of what the major reporting agencies showed when I checked them directly.
To be quite blunt, my family spends almost $100 per month to LifeLock for services that apparently do not work and provide little protection or value. Time to look elsewhere, as I have used them for years to this point and wonder what else may have been missed.
Not sure it's worth it.
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
We bank at a small bank and therefore Lifelock does not monitor, so we do not feel secure. Should have asked for a list of the Banks covered. Not sure that we will renew.
Not worth the price
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
My bank gives me the alerts for free. I went on vacation and used my credit card and got no alerts from Lifelock but did from my bank.
Lifelock Review
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
Have not received any email communications from Lifelock in two years beyond the considerable junk file advertisements to join Lifelock. The few times I called to speak directly with a Lifelock agent, I was frustrated with the rudeness and lack of knowledge of the agent. I am unsure what services you are providing for me and my wife and will probably not renew or recommend your services to my friends.
Ultimate
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
I completed a loan application at a local Harley Davidson dealer. I never received an alert for about 36 hours later. I called them to ask why an alert was never sent. I felt like I got a run around answer. I did not feel protected.
Apathetic & Appalling Customer Service
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
Lack of clear instruction led to an account set up error for my wife's portion of our account - which ordinarily wouldn't be a big deal except after 12 days and 3 calls of Customer Service reading the same "solution script" to me and not listening that I've already tried it already I'm through. It's only a good product if you can access it and I cant.
Ultimate Plus
$339.99
/year
Pay {sale} for the 1st yr after trial. Renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
- 401(k) & Investment Account Activity Alerts†
- Home Title Monitoring¶
LifeLock stood out for the simplicity and ease of use of its mobile app.1
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
The broadest volume of alerts all in one place.
Ultimate Plus
$339.99
/year
Pay {sale} for the 1st yr after trial. Renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
- 401(k) & Investment Account Activity Alerts†
- Home Title Monitoring¶
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
LifeLock stood out for the simplicity and ease of use of its mobile app.1
The broadest volume of alerts all in one place.
No one can prevent all cybercrime or prevent all identity theft.
- Price valid for introductory term. After that, your price will renew at the standard price.
- Your subscription begins immediately after your transaction is complete. A payment method is required at sign-up for trials, and you will be charged at the end of your trial, unless canceled first.
Prices are subject to change and may be charged up to 35 days prior to renewal. Cancel here or contact Member Services. - Restrictions apply. Automatically renewing subscription required. If you're a victim of identity theft and not satisfied with our resolution, you may receive a refund for the current term of your subscription. See LifeLock.com/guarantee for complete details.
1 Credit features require successful setup, identity verification, and sufficient credit history by the appropriate credit bureau. Credit monitoring features may take several days to activate after enrollment.
2 Identity Lock cannot prevent all account takeovers, unauthorized account openings, or credit file inquiries. Deactivates if you downgrade or cancel your subscription.
††† Up to $1 million for coverage for Lawyers and Experts included on all plans. Reimbursement and expense compensation varies according to plan—up to $1 million each for LifeLock Ultimate Plus. Insurance benefits are issued by third parties. See us.norton.com/legal for policy info.
LifeLock is part of Gen – a global company with a family of trusted brands.
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