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LifeLock is the leader in identity theft protection.
82%
Reviewed by 3687 customers.
Not happy with Norton
LifeLock Ultimate Plus
Undisclosed from
US -
1222 days
ago
Verified buyer
I've been a Lifelock customer since 2008. Lifelock used to be so much better before Norton took over. I would receive alert notifications so much quicker from Lifelock; since Norton took over, I've noticed a lag in alert notifications. Just not good. In addition, I'm paying for premium coverage and, according to advertisements from Norton, I need to pay even more if I want additional coverage. In my opinion, Norton has taken something good in LifeLock and they've made it worse.
2 guests found this review helpful. Did you?
Not happy with Norton
LifeLock Ultimate Plus
Undisclosed from
US -
1222 days
ago
Verified buyer
I've been a Lifelock customer since 2008. Lifelock used to be so much better before Norton took over. I would receive alert notifications so much quicker from Lifelock; since Norton took over, I've noticed a lag in alert notifications. Just not good. In addition, I'm paying for premium coverage and, according to advertisements from Norton, I need to pay even more if I want additional coverage. In my opinion, Norton has taken something good in LifeLock and they've made it worse.
Poor,
LifeLock Ultimate Plus
Undisclosed from
US -
1223 days
ago
Verified buyer
For several years I liked getting a worthy notice, and then you crammed Norton down our necks with no notice. That should not have happened without giving us a notice...or warning. Shame on you.
1 guest found this review helpful. Did you?
Where is the EMERGENCY PHONE NUMBER?
LifeLock Ultimate Plus
Undisclosed from
US -
1223 days
ago
Verified buyer
When the member logs in, the First thing he sees must be the LIFELOCK EMERGENCY PHONE NUMBER! If something happens the Help must be just a phone call away!!!!!!!
2 guests found this review helpful. Did you?
Poor App
LifeLock Ultimate Plus
Undisclosed from
US -
1223 days
ago
Verified buyer
The LifeLock app was great. I have set this app up several times activating facial recognition and it still won't work.
2 guests found this review helpful. Did you?
No customer service at all anymore
LifeLock Ultimate Plus
Undisclosed from
US -
1547 days
ago
Verified buyer
Used to be good, now you better be looking out for yourself they notifiy customers of nothing.
2 guests found this review helpful. Did you?
I have signed for a year but am still in the dark about what
LifeLock Ultimate Plus
Undisclosed from
US -
1551 days
ago
Verified buyer
After several phone conversations with representatives, I am confused about most everything included in the membership contract. One rep couldn't find my name, requested my SSN---which I refused to supply under the circumstances---and still others simply transferred my calls. Finally, I keep receiving emails wanting me to sign up, and others telling me that I have not included other members of my family in the coverage as well as all of our devices.
2 guests found this review helpful. Did you?
My Ultimate account
LifeLock Ultimate Plus
Undisclosed from
US -
1553 days
ago
Verified buyer
have trouble navigating and adding family members to my account. Spent hours trying to navigate my account. Very frustrated with the online tool. takes me in circles.3
1 guest found this review helpful. Did you?
Pricing
LifeLock Ultimate Plus
Undisclosed from
US -
1554 days
ago
Verified buyer
Its okay for getting your credit score. Which every credit card has now . But the pricing is ridiculous for 34.99.
Customer Service
LifeLock Ultimate Plus
Undisclosed from
US -
3001 days
ago
Verified buyer
I have contacted Lifelock on a regular basis and found service to sometimes be ok and sometimes not at all what I expected. Agents are not sharp and it shouldn't be days and days for alerts to go out. I will not renew.
1 guest found this review helpful. Did you?
Ultimate Plus
$19.99
/ month
Pay $239.88 for the 1st yr after trial. Renews at $339.99/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
- 401(k) & Investment Account Activity Alerts†
- Home Title Monitoring¶
LifeLock stood out for the simplicity and ease of use of its mobile app.1
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
The broadest volume of alerts all in one place.
Ultimate Plus
$19.99
/ month
Pay $239.88 for the 1st yr after trial. Renews at $339.99/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
- 401(k) & Investment Account Activity Alerts†
- Home Title Monitoring¶
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
LifeLock stood out for the simplicity and ease of use of its mobile app.1
The broadest volume of alerts all in one place.
No one can prevent all cybercrime or prevent all identity theft.
- Price valid for introductory term, after that your price will renew at the standard price.
- Your subscription begins immediately after payment automatically renews unless canceled. Prices subject to change and may be charged up to 35 days before current term ends. Cancel here or contact Member Services.
1 Javelin Strategy & Research’s 2022 Identity Protection Service Provider Scorecard.
3 Credit features require successful setup, identity verification and sufficient credit history by the appropriate credit bureau. Credit monitoring features may take several days to activate after enrollment.
12 Identity Lock cannot prevent all account takeovers, unauthorized account openings, or stop all credit file inquiries. The credit lock on your TransUnion credit file and the Payday Loan Lock will be unlocked if your subscription is downgraded or canceled.
† LifeLock does not monitor all transactions at all businesses.
††† Up to $1 million for coverage for lawyers and experts included on all plans. Reimbursement and Expense Compensation varies according to plan, up to $1 million each for LifeLock Ultimate Plus. Insurance benefits are issued by third parties. See GenDigital.com/legal for policy info.
LifeLock is part of Gen – a global company with a family of trusted brands.
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TrustScore 4.8 | 9774 reviews
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