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LifeLock is the leader in identity theft protection.
81%
Reviewed by 3691 customers.
OVERPRICED and TERRIBLE COMMUNICATION
LifeLock Ultimate Plus
Bob S. from
USA -
ago
Verified buyer
Ever since Norton took over Lifelock, Lifelock has gone downhill. The monthly email reports they send me don't tell me jack doodley-squat. And their price is double what it should be.
2 guests found this review helpful. Did you?
Parts of the website don't work properly
LifeLock Ultimate Plus
Joel R. from
USA -
ago
Verified buyer
Last year I realized that Lifelock's credit report was not working so I contacted them to fix it. I was passed up and down the chain and was told that the problem would be resolved in 48 hours. That was over a year ago. I've asked several times if the feature doesn't work I would like a discount. I have not received satisfactory response. I love the other features but I am paying for all the features. Not just some.
2 guests found this review helpful. Did you?
Disappointing
LifeLock Ultimate Plus
vciaobella from
USA -
ago
Verified buyer
Been a member since a horrible identity thief event 9 years ago. However, I have found overall quality steadily declining. Alert notifications may come several days-weeks after a breech, phone availability lacking with long delays or multiple transfers.
2 guests found this review helpful. Did you?
Not what I expected?
LifeLock Ultimate Plus
Rayford H from
USA -
ago
Verified buyer
Been a loyal member since 2015. I had my identity stolen and im still having trouble with these issues showing up in my credit report. I was never reimbursed for the money I lost. Now I can't register my bank accounts for monitoring?
1 guest found this review helpful. Did you?
Poor login and system performance
LifeLock Ultimate Plus
R Campbell from
USA -
ago
Verified buyer
Almost impossible to login, over the past year it normally takes me 3 times to login. I am still receiving past Alerts for several months after they have been addressed. Some Alerts were from past year transactions. My question, if these types of issues are happening how can they be monitoring by accounts?
1 guest found this review helpful. Did you?
Very expensive
LifeLock Ultimate Plus
JC from
USA -
ago
Verified buyer
I appreciate a tiny bit of a sense of security, but the price is high enough that I have considered canceling. I'm still good for this year, but not sure about next year. Good luck.
1 guest found this review helpful. Did you?
Not fair.
LifeLock Ultimate Plus
Tommie W. from
USA -
ago
Verified buyer
NORTON takes over.
Not happy at all.. constantly have accounts disconnected and
LifeLock Ultimate Plus
Rob from
USA -
ago
Verified buyer
Horrible..accounts get disconnected very frequently and it's very hard to get connected. They say they will call you back and never do. Horrible customer service. Period
2 guests found this review helpful. Did you?
Technology challenged? Beware
LifeLock Ultimate Plus
D. H. from
USA -
ago
Verified buyer
I'm challenged by technology… not certain if my information is updated and/or protected. Had for years, never spoken live to anyone for assistance or assurance.
Very expensive and questionable value
LifeLock Ultimate Plus
DWHTX from
USA -
ago
Verified buyer
Frequently have to reinstall accounts; will not monitor my largest financial holdings; have to have separate membership for spouse
Ultimate Plus
$339.99
/year
Pay {sale} for the 1st yr after trial. Renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
- 401(k) & Investment Account Activity Alerts†
- Home Title Monitoring¶
LifeLock stood out for the simplicity and ease of use of its mobile app.1
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
The broadest volume of alerts all in one place.
Ultimate Plus
$339.99
/year
Pay {sale} for the 1st yr after trial. Renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
- 401(k) & Investment Account Activity Alerts†
- Home Title Monitoring¶
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
LifeLock stood out for the simplicity and ease of use of its mobile app.1
The broadest volume of alerts all in one place.
No one can prevent all cybercrime or prevent all identity theft.
- Price valid for introductory term. After that, your price will renew at the standard price.
- Your subscription begins immediately after your transaction is complete. A payment method is required at sign-up for trials, and you will be charged at the end of your trial, unless canceled first.
Prices are subject to change and may be charged up to 35 days prior to renewal. Cancel here or contact Member Services. - Restrictions apply. Automatically renewing subscription required. If you're a victim of identity theft and not satisfied with our resolution, you may receive a refund for the current term of your subscription. See LifeLock.com/guarantee for complete details.
1 Credit features require successful setup, identity verification, and sufficient credit history by the appropriate credit bureau. Credit monitoring features may take several days to activate after enrollment.
2 Identity Lock cannot prevent all account takeovers, unauthorized account openings, or credit file inquiries. Deactivates if you downgrade or cancel your subscription.
††† Up to $1 million for coverage for Lawyers and Experts included on all plans. Reimbursement and expense compensation varies according to plan—up to $1 million each for LifeLock Ultimate Plus. Insurance benefits are issued by third parties. See us.norton.com/legal for policy info.
LifeLock is part of Gen – a global company with a family of trusted brands.
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