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LifeLock is the leader in identity theft protection.
81%
Reviewed by 3691 customers.
mother
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
I just want my credit score or my identity messed with.
It's Insurance
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
I'm not really sure why I huse LifeLock except that it feels like insurance. I had two credit cards stolen and wouldn't have found out about it unless American Express called me and said there was some suspicious activity on my cars and that they had not authorized the purchases. Citi Visa did not and over $8600 in charges were made on that card. Some suspicious activity was detected on my Chase MasterCard that Chase caught and declined. In neither case did LifeLock catch the activity. I'm not even sure LifeLock was aware of the fraud. Maybe I'm just not sure what LifeLock covers, but after this latest identity theft, I think I better look into it.
banking
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
the only reason i went up to this one because of my barking but they have not add my bank to my account
What?
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
For a new member, the time from sign up to getting any type of instruction is very poor.
(Wait time on phone is also bad.)
We are not very computer savvy and still have not received anything in
writing as to how the whole thing is supposed to work. We are just figuring
out how to respond to alerts.
SATISFIED CUSTOMER
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
WE have been well pleased with the service. It has caught a couple of issues that were enter errors in someone applying for a line of credit that was not us. Getting the 'credit application' notices has saved us some potential headaches. The customer service with these issues have always been very professional and quick responses. In my opinion the annual rates we pay are worth the protection we provided!
We have recently added our childern to the LifeLock Junior plan to protect their future credit.
You dropped the ball
LifeLock Ultimate Plus
Vin from
Doherty -
ago
Verified buyer
My identity was used for a transaction at the small business administration and now I am paying big time!
Pros
Peace of Mind
Protection
Security
Support
1 reply from LifeLock -
ago
Thank you for bringing this to our attention. We are deeply sorry to hear about the distressing situation you are facing with the fraudulent transaction at the Small Business Administration. Your security and peace of mind are our top priorities, and we are here to help you resolve this issue.
Our relevant team will follow up with your case and contact you as soon as possible. Thank you for your understanding and patience.
3 guests found this review helpful. Did you?
Too much marketing. Too confusing. Too many fraudulent ema
LifeLock Ultimate Plus
Member from
USA -
ago
Verified buyer
Too expensive for what is provided. The services provided are very confusing. Even the Norton/Lifelock connection is very confusing.
3 guests found this review helpful. Did you?
No feed back on current activity
LifeLock Ultimate Plus
John Wilkinson from
USA -
ago
Verified buyer
Activity is not under review that gives no feed back to their clients. If I set up a new account for credit, no inquiry is made to assure it is myself and not someone else. Wilkinson
5 guests found this review helpful. Did you?
No feed back on current activity
LifeLock Ultimate Plus
John W from
USA -
ago
Verified buyer
Activity is not under review that gives no feed back to their clients. If I set up a new account for credit, no inquiry is made to assure it is myself and not someone else. Wilkinson
1 guest found this review helpful. Did you?
QUESTIONABLE VALUE
LifeLock Ultimate Plus
A. from
USA -
ago
Verified buyer
It does not stop any fraudulent activity. It notifiies you only after an account was opened in your name. Isn't that like closing the barn door after the horse has already escaped? Only if you lock your credit file will it stop an account from being opened, and you don't need to pay for that. You can do that yourself.
3 guests found this review helpful. Did you?
Ultimate Plus
$339.99
/year
Pay {sale} for the 1st yr after trial. Renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
- 401(k) & Investment Account Activity Alerts†
- Home Title Monitoring¶
LifeLock stood out for the simplicity and ease of use of its mobile app.1
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
The broadest volume of alerts all in one place.
Ultimate Plus
$339.99
/year
Pay {sale} for the 1st yr after trial. Renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
- 401(k) & Investment Account Activity Alerts†
- Home Title Monitoring¶
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
LifeLock stood out for the simplicity and ease of use of its mobile app.1
The broadest volume of alerts all in one place.
No one can prevent all cybercrime or prevent all identity theft.
- Price valid for introductory term. After that, your price will renew at the standard price.
- Your subscription begins immediately after your transaction is complete. A payment method is required at sign-up for trials, and you will be charged at the end of your trial, unless canceled first.
Prices are subject to change and may be charged up to 35 days prior to renewal. Cancel here or contact Member Services. - Restrictions apply. Automatically renewing subscription required. If you're a victim of identity theft and not satisfied with our resolution, you may receive a refund for the current term of your subscription. See LifeLock.com/guarantee for complete details.
1 Credit features require successful setup, identity verification, and sufficient credit history by the appropriate credit bureau. Credit monitoring features may take several days to activate after enrollment.
2 Identity Lock cannot prevent all account takeovers, unauthorized account openings, or credit file inquiries. Deactivates if you downgrade or cancel your subscription.
††† Up to $1 million for coverage for Lawyers and Experts included on all plans. Reimbursement and expense compensation varies according to plan—up to $1 million each for LifeLock Ultimate Plus. Insurance benefits are issued by third parties. See us.norton.com/legal for policy info.
LifeLock is part of Gen – a global company with a family of trusted brands.
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