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LifeLock is the leader in identity theft protection.
81%
Reviewed by 3691 customers.
ANTHEM FRAUD
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
I HAVEN'T BEEN WITH YOU LONG ENOUGH TO KNOW ANYTHING. I AM VERY WORRIED ABOUT THE BREAK IN TO ANTHEM AS I HAVE BEEN WITH THEM FOR 6 YEARS.
review
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
In general LL product is good. There are several user interactions on the web pages that can be improved significantly.
I am not happy.
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
I thought I already had the credit card monitoring etc in Ultimate plus. I am not happy to find out I don't!
Dec. 29, 2014
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
I was absolutely troubled when I called. I was suppose to get a call back this morning from Nicole (sp?) at 9am sharp for further asistance. I did not get a call so I called in on the caller ID number that called me this past Friday afternoon. I got through to a Paul (who would not give me his last name-eventhough he questioned me on not having Nicole's last name) and he made me even more troubled. Paul said there was NO record of my events over the past week in the files. I was so concerned, he transferred me to Sue. She was GREAT! Confirming my information and prior calls. She helped with everything and assisted me with TransUnion 7 year fraud alert process. Sue delivered the service I have been use to from LifeLock. She even went further to assist and make me feel more comfortable given the circumstances. Sue is a real asset to your organization.
Not all FCUs covered
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
It was a tad dissapointing to not have my FCU covered by LifeLock. My other 2 financial institutions were on the books.
Small Business Special needs - bank has multiple passwords..
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
Lifelock is GREAT - except....
I cannot get my business account to be monitored as it requires a THIRD (RANDOM GENERATED 6 DIGIT PIN) Which I have a device it reads on my key chain...
No way to predict the number, no way for you to access my account. Love the concept, My personal arena is GREAT.
Concerned about my largest asset, MY BUSINESS.
Any advice appreciated, meeting with my bank this week regarding this.
Limited number of accounts
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
I expected a larger number of accounts to be covered especially with the Ultimate Plus upgrade. 5 accounts which includes bank s as well as investments is not enough.
customer service
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
Always when I call I have a positive worker and I get all my questions and concerns resolved in a timely manner.
Hackers getting into Frequent Flyer/Stayer/Renter Account
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
Response was quick but just a standard email that had a few sentences ahead of it. I'm hoping there will be something in the future where we can put our frequent traveler numbers into LifeLock to protect these as well since this seems to be a new avenue into our lives.
answering calls
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
i was given a "special" # 2 call bcause i am ll ultimate plus member. first time i called i held 21 min., just 2 b disconnected when they finally answered! I called back 2 b put on hold another 19 min.!!! everytime i have called,no matter what # i use it has been 15 min. or more.
Ultimate Plus
$339.99
/year
Pay {sale} for the 1st yr after trial. Renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
- 401(k) & Investment Account Activity Alerts†
- Home Title Monitoring¶
LifeLock stood out for the simplicity and ease of use of its mobile app.1
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
The broadest volume of alerts all in one place.
Ultimate Plus
$339.99
/year
Pay {sale} for the 1st yr after trial. Renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
- 401(k) & Investment Account Activity Alerts†
- Home Title Monitoring¶
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
LifeLock stood out for the simplicity and ease of use of its mobile app.1
The broadest volume of alerts all in one place.
No one can prevent all cybercrime or prevent all identity theft.
- Price valid for introductory term. After that, your price will renew at the standard price.
- Your subscription begins immediately after your transaction is complete. A payment method is required at sign-up for trials, and you will be charged at the end of your trial, unless canceled first.
Prices are subject to change and may be charged up to 35 days prior to renewal. Cancel here or contact Member Services. - Restrictions apply. Automatically renewing subscription required. If you're a victim of identity theft and not satisfied with our resolution, you may receive a refund for the current term of your subscription. See LifeLock.com/guarantee for complete details.
1 Credit features require successful setup, identity verification, and sufficient credit history by the appropriate credit bureau. Credit monitoring features may take several days to activate after enrollment.
2 Identity Lock cannot prevent all account takeovers, unauthorized account openings, or credit file inquiries. Deactivates if you downgrade or cancel your subscription.
††† Up to $1 million for coverage for Lawyers and Experts included on all plans. Reimbursement and expense compensation varies according to plan—up to $1 million each for LifeLock Ultimate Plus. Insurance benefits are issued by third parties. See us.norton.com/legal for policy info.
LifeLock is part of Gen – a global company with a family of trusted brands.
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