Call us:
1-800-416-0599
Call us
LifeLock is the leader in identity theft protection.
82%
Reviewed by 3687 customers.
Dec. 29, 2014
LifeLock Ultimate Plus
Undisclosed from
US -
3921 days
ago
Verified buyer
I was absolutely troubled when I called. I was suppose to get a call back this morning from Nicole (sp?) at 9am sharp for further asistance. I did not get a call so I called in on the caller ID number that called me this past Friday afternoon. I got through to a Paul (who would not give me his last name-eventhough he questioned me on not having Nicole's last name) and he made me even more troubled. Paul said there was NO record of my events over the past week in the files. I was so concerned, he transferred me to Sue. She was GREAT! Confirming my information and prior calls. She helped with everything and assisted me with TransUnion 7 year fraud alert process. Sue delivered the service I have been use to from LifeLock. She even went further to assist and make me feel more comfortable given the circumstances. Sue is a real asset to your organization.
Not all FCUs covered
LifeLock Ultimate Plus
Undisclosed from
US -
3943 days
ago
Verified buyer
It was a tad dissapointing to not have my FCU covered by LifeLock. My other 2 financial institutions were on the books.
Small Business Special needs - bank has multiple passwords..
LifeLock Ultimate Plus
Undisclosed from
US -
3956 days
ago
Verified buyer
Lifelock is GREAT - except....
I cannot get my business account to be monitored as it requires a THIRD (RANDOM GENERATED 6 DIGIT PIN) Which I have a device it reads on my key chain...
No way to predict the number, no way for you to access my account. Love the concept, My personal arena is GREAT.
Concerned about my largest asset, MY BUSINESS.
Any advice appreciated, meeting with my bank this week regarding this.
Limited number of accounts
LifeLock Ultimate Plus
Undisclosed from
US -
3960 days
ago
Verified buyer
I expected a larger number of accounts to be covered especially with the Ultimate Plus upgrade. 5 accounts which includes bank s as well as investments is not enough.
customer service
LifeLock Ultimate Plus
Undisclosed from
US -
3960 days
ago
Verified buyer
Always when I call I have a positive worker and I get all my questions and concerns resolved in a timely manner.
Hackers getting into Frequent Flyer/Stayer/Renter Account
LifeLock Ultimate Plus
Undisclosed from
US -
3962 days
ago
Verified buyer
Response was quick but just a standard email that had a few sentences ahead of it. I'm hoping there will be something in the future where we can put our frequent traveler numbers into LifeLock to protect these as well since this seems to be a new avenue into our lives.
answering calls
LifeLock Ultimate Plus
Undisclosed from
US -
3986 days
ago
Verified buyer
i was given a "special" # 2 call bcause i am ll ultimate plus member. first time i called i held 21 min., just 2 b disconnected when they finally answered! I called back 2 b put on hold another 19 min.!!! everytime i have called,no matter what # i use it has been 15 min. or more.
mother
LifeLock Ultimate Plus
Undisclosed from
US -
3986 days
ago
Verified buyer
I just want my credit score or my identity messed with.
It's Insurance
LifeLock Ultimate Plus
Undisclosed from
US -
3989 days
ago
Verified buyer
I'm not really sure why I huse LifeLock except that it feels like insurance. I had two credit cards stolen and wouldn't have found out about it unless American Express called me and said there was some suspicious activity on my cars and that they had not authorized the purchases. Citi Visa did not and over $8600 in charges were made on that card. Some suspicious activity was detected on my Chase MasterCard that Chase caught and declined. In neither case did LifeLock catch the activity. I'm not even sure LifeLock was aware of the fraud. Maybe I'm just not sure what LifeLock covers, but after this latest identity theft, I think I better look into it.
banking
LifeLock Ultimate Plus
Undisclosed from
US -
3997 days
ago
Verified buyer
the only reason i went up to this one because of my barking but they have not add my bank to my account
Ultimate Plus
$19.99
/ month
Pay $239.88 for the 1st yr after trial. Renews at $339.99/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
- 401(k) & Investment Account Activity Alerts†
- Home Title Monitoring¶
LifeLock stood out for the simplicity and ease of use of its mobile app.1
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
The broadest volume of alerts all in one place.
Ultimate Plus
$19.99
/ month
Pay $239.88 for the 1st yr after trial. Renews at $339.99/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
- 401(k) & Investment Account Activity Alerts†
- Home Title Monitoring¶
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
LifeLock stood out for the simplicity and ease of use of its mobile app.1
The broadest volume of alerts all in one place.
No one can prevent all cybercrime or prevent all identity theft.
- Price valid for introductory term, after that your price will renew at the standard price.
- Your subscription begins immediately after payment automatically renews unless canceled. Prices subject to change and may be charged up to 35 days before current term ends. Cancel here or contact Member Services.
1 Javelin Strategy & Research’s 2022 Identity Protection Service Provider Scorecard.
3 Credit features require successful setup, identity verification and sufficient credit history by the appropriate credit bureau. Credit monitoring features may take several days to activate after enrollment.
12 Identity Lock cannot prevent all account takeovers, unauthorized account openings, or stop all credit file inquiries. The credit lock on your TransUnion credit file and the Payday Loan Lock will be unlocked if your subscription is downgraded or canceled.
† LifeLock does not monitor all transactions at all businesses.
††† Up to $1 million for coverage for lawyers and experts included on all plans. Reimbursement and Expense Compensation varies according to plan, up to $1 million each for LifeLock Ultimate Plus. Insurance benefits are issued by third parties. See GenDigital.com/legal for policy info.
LifeLock is part of Gen – a global company with a family of trusted brands.
Copyright © 2025 Gen Digital Inc. All rights reserved. Gen trademarks or registered trademarks are property of Gen Digital Inc. or its affiliates. Firefox is a trademark of Mozilla Foundation. Android, Google Chrome, Google Play and the Google Play logo are trademarks of Google, LLC. Mac, iPhone, iPad, Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Microsoft and the Window logo are trademarks of Microsoft Corporation in the U.S. and other countries. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. Other names may be trademarks of their respective owners.
TrustScore 4.8 | 9774 reviews
Award Winner
Award Winner