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LifeLock is the leader in identity theft protection.
0%
Reviewed by 0 customers.
SATISFIED CUSTOMER
LifeLock Ultimate Plus
Undisclosed from
US -
3943 days
ago
Verified buyer
WE have been well pleased with the service. It has caught a couple of issues that were enter errors in someone applying for a line of credit that was not us. Getting the 'credit application' notices has saved us some potential headaches. The customer service with these issues have always been very professional and quick responses. In my opinion the annual rates we pay are worth the protection we provided!
We have recently added our childern to the LifeLock Junior plan to protect their future credit.
You dropped the ball
LifeLock Ultimate Plus
Vin from
Doherty -
262 days
ago
Verified buyer
My identity was used for a transaction at the small business administration and now I am paying big time!
Pros
Peace of Mind
Protection
Security
Support
1 reply from LifeLock -
260 days
ago
Thank you for bringing this to our attention. We are deeply sorry to hear about the distressing situation you are facing with the fraudulent transaction at the Small Business Administration. Your security and peace of mind are our top priorities, and we are here to help you resolve this issue.
Our relevant team will follow up with your case and contact you as soon as possible. Thank you for your understanding and patience.
2 guests found this review helpful. Did you?
No feed back on current activity
LifeLock Ultimate Plus
John W from
USA -
814 days
ago
Verified buyer
Activity is not under review that gives no feed back to their clients. If I set up a new account for credit, no inquiry is made to assure it is myself and not someone else. Wilkinson
1 guest found this review helpful. Did you?
No feed back on current activity
LifeLock Ultimate Plus
John Wilkinson from
USA -
814 days
ago
Verified buyer
Activity is not under review that gives no feed back to their clients. If I set up a new account for credit, no inquiry is made to assure it is myself and not someone else. Wilkinson
1 guest found this review helpful. Did you?
Too much marketing. Too confusing. Too many fraudulent ema
LifeLock Ultimate Plus
Member from
USA -
814 days
ago
Verified buyer
Too expensive for what is provided. The services provided are very confusing. Even the Norton/Lifelock connection is very confusing.
2 guests found this review helpful. Did you?
QUESTIONABLE VALUE
LifeLock Ultimate Plus
A. from
USA -
816 days
ago
Verified buyer
It does not stop any fraudulent activity. It notifiies you only after an account was opened in your name. Isn't that like closing the barn door after the horse has already escaped? Only if you lock your credit file will it stop an account from being opened, and you don't need to pay for that. You can do that yourself.
2 guests found this review helpful. Did you?
Parts of the website don't work properly
LifeLock Ultimate Plus
Joel R. from
USA -
818 days
ago
Verified buyer
Last year I realized that Lifelock's credit report was not working so I contacted them to fix it. I was passed up and down the chain and was told that the problem would be resolved in 48 hours. That was over a year ago. I've asked several times if the feature doesn't work I would like a discount. I have not received satisfactory response. I love the other features but I am paying for all the features. Not just some.
OVERPRICED and TERRIBLE COMMUNICATION
LifeLock Ultimate Plus
Bob S. from
USA -
818 days
ago
Verified buyer
Ever since Norton took over Lifelock, Lifelock has gone downhill. The monthly email reports they send me don't tell me jack doodley-squat. And their price is double what it should be.
Disappointing
LifeLock Ultimate Plus
vciaobella from
USA -
818 days
ago
Verified buyer
Been a member since a horrible identity thief event 9 years ago. However, I have found overall quality steadily declining. Alert notifications may come several days-weeks after a breech, phone availability lacking with long delays or multiple transfers.
Not what I expected?
LifeLock Ultimate Plus
Rayford H from
USA -
819 days
ago
Verified buyer
Been a loyal member since 2015. I had my identity stolen and im still having trouble with these issues showing up in my credit report. I was never reimbursed for the money I lost. Now I can't register my bank accounts for monitoring?
Ultimate Plus
$19.99
/ month
Pay $239.88 for the 1st yr after trial. Renews at $339.99/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
- 401(k) & Investment Account Activity Alerts†
- Home Title Monitoring¶
LifeLock stood out for the simplicity and ease of use of its mobile app.1
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
The broadest volume of alerts all in one place.
Ultimate Plus
$19.99
/ month
Pay $239.88 for the 1st yr after trial. Renews at $339.99/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
- 401(k) & Investment Account Activity Alerts†
- Home Title Monitoring¶
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
LifeLock stood out for the simplicity and ease of use of its mobile app.1
The broadest volume of alerts all in one place.
No one can prevent all cybercrime or prevent all identity theft.
- Price valid for introductory term, after that your price will renew at the standard price.
- Your subscription begins immediately after payment automatically renews unless canceled. Prices subject to change and may be charged up to 35 days before current term ends. Cancel here or contact Member Services.
1 Javelin Strategy & Research’s 2022 Identity Protection Service Provider Scorecard.
3 Credit features require successful setup, identity verification and sufficient credit history by the appropriate credit bureau. Credit monitoring features may take several days to activate after enrollment.
12 Identity Lock cannot prevent all account takeovers, unauthorized account openings, or stop all credit file inquiries. The credit lock on your TransUnion credit file and the Payday Loan Lock will be unlocked if your subscription is downgraded or canceled.
† LifeLock does not monitor all transactions at all businesses.
††† Up to $1 million for coverage for lawyers and experts included on all plans. Reimbursement and Expense Compensation varies according to plan, up to $1 million each for LifeLock Ultimate Plus. Insurance benefits are issued by third parties. See GenDigital.com/legal for policy info.
Copyright © 2025 Gen Digital Inc. All rights reserved. All trademarks, service marks, and tradenames (collectively, the "Marks") are trademarks or registered trademarks of Gen Digital Inc. or its affiliates ("Gen") or other respective owners that have granted Gen the right to use such Marks. For a list of Gen Marks please see GenDigital.com/trademarks.
TrustScore 4.8 | 8583 reviews
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