LifeLock is the leader in identity theft protection.

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Not all FCUs covered

LifeLock Ultimate Plus

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Undisclosed from US - 3878 days ago Verified buyer
It was a tad dissapointing to not have my FCU covered by LifeLock. My other 2 financial institutions were on the books.

Small Business Special needs - bank has multiple passwords..

LifeLock Ultimate Plus

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Undisclosed from US - 3891 days ago Verified buyer
Lifelock is GREAT - except.... I cannot get my business account to be monitored as it requires a THIRD (RANDOM GENERATED 6 DIGIT PIN) Which I have a device it reads on my key chain... No way to predict the number, no way for you to access my account. Love the concept, My personal arena is GREAT. Concerned about my largest asset, MY BUSINESS. Any advice appreciated, meeting with my bank this week regarding this.

Limited number of accounts

LifeLock Ultimate Plus

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Undisclosed from US - 3895 days ago Verified buyer
I expected a larger number of accounts to be covered especially with the Ultimate Plus upgrade. 5 accounts which includes bank s as well as investments is not enough.

customer service

LifeLock Ultimate Plus

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Undisclosed from US - 3895 days ago Verified buyer
Always when I call I have a positive worker and I get all my questions and concerns resolved in a timely manner.

Hackers getting into Frequent Flyer/Stayer/Renter Account

LifeLock Ultimate Plus

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Undisclosed from US - 3897 days ago Verified buyer
Response was quick but just a standard email that had a few sentences ahead of it. I'm hoping there will be something in the future where we can put our frequent traveler numbers into LifeLock to protect these as well since this seems to be a new avenue into our lives.

answering calls

LifeLock Ultimate Plus

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Undisclosed from US - 3921 days ago Verified buyer
i was given a "special" # 2 call bcause i am ll ultimate plus member. first time i called i held 21 min., just 2 b disconnected when they finally answered! I called back 2 b put on hold another 19 min.!!! everytime i have called,no matter what # i use it has been 15 min. or more.

mother

LifeLock Ultimate Plus

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Undisclosed from US - 3921 days ago Verified buyer
I just want my credit score or my identity messed with.

It's Insurance

LifeLock Ultimate Plus

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Undisclosed from US - 3924 days ago Verified buyer
I'm not really sure why I huse LifeLock except that it feels like insurance. I had two credit cards stolen and wouldn't have found out about it unless American Express called me and said there was some suspicious activity on my cars and that they had not authorized the purchases. Citi Visa did not and over $8600 in charges were made on that card. Some suspicious activity was detected on my Chase MasterCard that Chase caught and declined. In neither case did LifeLock catch the activity. I'm not even sure LifeLock was aware of the fraud. Maybe I'm just not sure what LifeLock covers, but after this latest identity theft, I think I better look into it.

banking

LifeLock Ultimate Plus

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Undisclosed from US - 3932 days ago Verified buyer
the only reason i went up to this one because of my barking but they have not add my bank to my account

What?

LifeLock Ultimate Plus

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Undisclosed from US - 3934 days ago Verified buyer
For a new member, the time from sign up to getting any type of instruction is very poor. (Wait time on phone is also bad.) We are not very computer savvy and still have not received anything in writing as to how the whole thing is supposed to work. We are just figuring out how to respond to alerts.
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Ultimate Plus
$19.99 / month

Pay $239.88 for the 1st yr after trial. Renews at $339.99/yr.
Payment method required. Pricing details below.*

  • Million Dollar Protection™ Package†††
  • Identity & Social Security Number Alerts
  • Credit Monitoring³
  • U.S.-Based Identity Restoration Specialists
  • Identity Lock³,¹²,†
  • 401(k) & Investment Account Activity Alerts
  • Home Title Monitoring
Recommended

LifeLock stood out for the simplicity and ease of use of its mobile app.1

tom's guide

“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”

The broadest volume of alerts all in one place.

Ultimate Plus
$19.99 / month

Pay $239.88 for the 1st yr after trial. Renews at $339.99/yr.
Payment method required. Pricing details below.*

  • Million Dollar Protection™ Package†††
  • Identity & Social Security Number Alerts
  • Credit Monitoring³
  • U.S.-Based Identity Restoration Specialists
  • Identity Lock³,¹²,†
  • 401(k) & Investment Account Activity Alerts
  • Home Title Monitoring
Recommended
tom's guide

“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”

LifeLock stood out for the simplicity and ease of use of its mobile app.1

The broadest volume of alerts all in one place.

customer service award
Customer Service
Award Winner
tom's guide
"Easy-to-use"
javelin award
Overall Leader
Award Winner
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