LifeLock is the leader in identity theft protection.

4.65
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3687 reviews
Full Check Icon 82%
of respondents would recommend this to a friend.

Reviewed by 3687 customers.

Review

LifeLock Ultimate Plus

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Undisclosed from US - 3635 days ago Verified buyer
Just too expensive

Sadly Paying the cost for Two Services - No help to refund m

LifeLock Ultimate Plus

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Undisclosed from US - 3637 days ago Verified buyer
Have been satisfied with Ultimate program but was given the opportunity to move up to Ultimate Plus. Accepted with one day left on former Ultimate program, which then renewed automatically. Now, I've paid for both simultaneous coverage. Not a real fan of paying double!

What????

LifeLock Ultimate Plus

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Undisclosed from US - 3638 days ago Verified buyer
I traded in my jeep at a dealership that against my wishes ( I asked for financing through my bank) submitted requests to multiple banks for financing. NOT a PEEP from lifelock that financing applications in my name where being processed. I have the letters of acceptance/denials from multiple banks referencing credit reporting agencies. I contacted the dealership when these letters started flowing in and complained to the manager,..I would have expected to hear it from lifelock first.

?

LifeLock Ultimate Plus

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Undisclosed from US - 3639 days ago Verified buyer
Appreciate the coverage offered but Lifelock needs to cover and protect alot more for the full service plan. I have alot of insurance policies that I would like to be monitored. After all my info is out there within these plans also.

LifeLock

LifeLock Ultimate Plus

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Undisclosed from US - 3652 days ago Verified buyer
How am I supposed to know if I'm getting my money's worth. I would like to have monthly or bi monthly reports updating me on me personally.

ACCOUNT MONITORING FAIL DUE TO TECHNOLOGY

LifeLock Ultimate Plus

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Undisclosed from US - 3692 days ago Verified buyer
I joined LifeLock because I am one of the millions of people that have had my records compromised in the US Office of Personnel Management hack. My Navy and DOD Civilian administrative records have been captured by hackers. I paid for monitoring of financial accounts. I set up 5 accounts within LifeLock. Within 24 hours, I started receiving "CAN NOT CONNECT" errors. I would have to log back into the respective account to provide LifeLock access. After researching this problem with two separate financial institutions and LifeLock here is the bottom line: The LifeLock system can not get through the security procedures to log into my financial accounts in order to monitor them (no way for LifeLock to get past a security questions). The security systems of both my credit unions view LifeLock access to my accounts as "ILLEGAL ACTIVITY" and blocks their monitoring process. My sole recourse was to remove all 5 accounts from account monitoring within the LifeLock system.

Billing errors

LifeLock Ultimate Plus

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Undisclosed from US - 3693 days ago Verified buyer
The only complaint I have with the Lifelock service is their refusal to notify me a month in advance that they are going to renew my membership. For the past two years, they'be informed me either the day before or the day after the renewal took place. I complained the first year but it did not seem to have an effect on their actions the following year. I'll see what happens with the upcoming renewal.

It's fine

LifeLock Ultimate Plus

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Undisclosed from US - 3705 days ago Verified buyer
I relieved a hard sell in the beginning. What service am I getting? My credit card already stopped a fraudulent purchase and reissued my card. No info from Lifelock that this happened.

what is going on?

LifeLock Ultimate Plus

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Undisclosed from US - 3715 days ago Verified buyer
Fox news, life lock running a scam! what is your side of story?

I feel much safer with LifeLock.

LifeLock Ultimate Plus

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Undisclosed from US - 3721 days ago Verified buyer
I am so glad that I have Life Lock. I upgraded in the past year to the Ultimate Plus plan and I am not seeing any difference in the information I receive. I have called about this but cannot seem to get an answer that satisfies me. I signed my daughter and son-in-law up on it a few years ago and they get information such as public record reports on a regular basis from LifeLock.
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Ultimate Plus
$19.99 / month

Pay $239.88 for the 1st yr after trial. Renews at $339.99/yr.
Payment method required. Pricing details below.*

  • Million Dollar Protection™ Package†††
  • Identity & Social Security Number Alerts
  • Credit Monitoring³
  • U.S.-Based Identity Restoration Specialists
  • Identity Lock³,¹²,†
  • 401(k) & Investment Account Activity Alerts
  • Home Title Monitoring
Recommended

LifeLock stood out for the simplicity and ease of use of its mobile app.1

tom's guide

“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”

The broadest volume of alerts all in one place.

Ultimate Plus
$19.99 / month

Pay $239.88 for the 1st yr after trial. Renews at $339.99/yr.
Payment method required. Pricing details below.*

  • Million Dollar Protection™ Package†††
  • Identity & Social Security Number Alerts
  • Credit Monitoring³
  • U.S.-Based Identity Restoration Specialists
  • Identity Lock³,¹²,†
  • 401(k) & Investment Account Activity Alerts
  • Home Title Monitoring
Recommended
tom's guide

“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”

LifeLock stood out for the simplicity and ease of use of its mobile app.1

The broadest volume of alerts all in one place.

customer service award
Customer Service
Award Winner
tom's guide
"Easy-to-use"
javelin award
Overall Leader
Award Winner
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