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LifeLock is the leader in identity theft protection.
82%
Reviewed by 3692 customers.
Love the guarantee, price is a little high, and the ability
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
It might be me, but I have a hard time logging on to my Lifelock account. Every time I think I have my login and password straightened out, I have a hard time getting back in later. The entities - Norton LifeLock, Norton, and LifeLock - seem to be combined, but separate. I'm never comfortable with the coverage, because I don't know for sure what all is included in it. You might say for me to login to the LifeLock website and look at my account to get the coverage information. But I get so frustrated trying to login that I give up and just assume since we pay so much for the coverage that we are covered for about everything. In short, I am frustrated with attempting to ascertain reliable, uniform information from Norton LifeLock, or Norton, or LifeLock.
TOO LONG!
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
I opened up the Wells Fargo Account last Friday. I just now received NOTICE???
Sounds like somebody is not doing their job!
JT Lewellen
Cpomplaint
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
I received a call saying I had alerts on my account. I called, and immediately had to give ss#, date of birth, and verbal word code to talk to somebody. This has changed from the past where I only had to give my word code to a tech to talk to someone. Also I no longer get alerts on sex offenders moving in around us. The alerts I received on your auto service dated back to April of 2017. I do not believe you do as good a job anymore, and you do not have the respect for your customers enough to inform them of when you change your options that you offered from the beginning. I am upset that I pay you a lot of money each year, and have for years, and no longer feel that safe with you anymore. Right now, I pay for coverage for me and 4 of my children. Tired of being blown off by your very polite techs about legitimate concerns. With the last tech I just spoke to, he filed a complaint for me. I would like to hear from someone about this. Or will I be ignored, told I misunderstood your policy from the start, or I was misinformed from the start. I deserve better than that from you. Constance Watson
Which LL service are you using
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
Average in every way.
No problems so far
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
I have not had any credit issues since using LifeLock services. Before I got LifeLock I had two credit cards stolen and used, I was lucky I was able to retrieve my money back without issue. These two thefts however made me decide when my company choose to add LifeLock on our benefits plan, that I needed some extra eyes and support.
Oh yeah
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
It is interesting that you claimed to have prevented fraudulent activity with my information seeing that someone has been using my credit card information to cask FRADULENT checks. Nice
Lifelock or Not?
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
My SSN has been used fraudulently for taxes 2 years in a row. My taxes are still held up. There was a credit report run yesterday with no notification from Lifelock. I am really not sure what I am paying for. Equifax seems to have a better protection plan.
Lifelock review
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
Lifelock is doing a good job for the area I wanted monitored when I enrolled with the company.
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j
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
I like your service but would like it more if you guys were more patient when I call by phone. It seems like the few times I have called, I always feel like right from the beginning of the call I am being rushed off the phone. Why am I not important right from the beginning of the call. I have not called in a long time because calling you guys is not a pleasant experience. What can I do to make this better. I honestly feel your service is necessary for me to help me protect my identity and assets.
1 guest found this review helpful. Did you?
Like to see
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
I would like to see a complete credit report on all reporting agency's twice a year
Ultimate Plus
$339.99
/year
Pay {sale} for the 1st yr after trial. Renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
- 401(k) & Investment Account Activity Alerts†
- Home Title Monitoring¶
LifeLock stood out for the simplicity and ease of use of its mobile app.1
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
The broadest volume of alerts all in one place.
Ultimate Plus
$339.99
/year
Pay {sale} for the 1st yr after trial. Renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
- 401(k) & Investment Account Activity Alerts†
- Home Title Monitoring¶
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
LifeLock stood out for the simplicity and ease of use of its mobile app.1
The broadest volume of alerts all in one place.
No one can prevent all cybercrime or prevent all identity theft.
- Price valid for introductory term. After that, your price will renew at the standard price.
- Your subscription begins immediately after your transaction is complete. A payment method is required at sign-up for trials, and you will be charged at the end of your trial, unless canceled first.
Prices are subject to change and may be charged up to 35 days prior to renewal. Cancel here or contact Member Services. - Restrictions apply. Automatically renewing subscription required. If you're a victim of identity theft and not satisfied with our resolution, you may receive a refund for the current term of your subscription. See LifeLock.com/guarantee for complete details.
1 Credit features require successful setup, identity verification, and sufficient credit history by the appropriate credit bureau. Credit monitoring features may take several days to activate after enrollment.
2 Identity Lock cannot prevent all account takeovers, unauthorized account openings, or credit file inquiries. Deactivates if you downgrade or cancel your subscription.
††† Up to $1 million for coverage for Lawyers and Experts included on all plans. Reimbursement and expense compensation varies according to plan—up to $1 million each for LifeLock Ultimate Plus. Insurance benefits are issued by third parties. See us.norton.com/legal for policy info.
LifeLock is part of Gen – a global company with a family of trusted brands.
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