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LifeLock is the leader in identity theft protection.
81%
Reviewed by 3691 customers.
How can one review how well they like something they do not
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
I rarely use Lifelock! Is this not the point? I seemingly only need to interact with it if I am trying to obtain credit or someone else is trying to do so without my knowledge. My identity has yet to be stolen so I am assuming this is working well.
1 guest found this review helpful. Did you?
Seems harder to do business with the company
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
What happened to the enish speakung "in the USA" staff. No clarity and many communication errors with awkward processes.
1 guest found this review helpful. Did you?
Not Great
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
I think that the price is too high for what service is received.
1 guest found this review helpful. Did you?
OK
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
I feel that it is overpriced. Hard to get in touch with reps when in need; wait times forever.
1 guest found this review helpful. Did you?
Cost
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
It is getting too expensive for me. I believe before my renewal comes up in March I will cancel and go with my credit card Discover Card
1 guest found this review helpful. Did you?
rely on computer - no personal contact
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
I cannot give a great review because I was not contacted about anything LifeLock has done for me this past year. Why am I getting this email?
Norton Security interface needs work
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
Am happy with LifeLock but the additional charge and then performance of Norton 360 has taken a star off. With the amount of money I pay for two LifeLock accounts I think Norton 360 should have been included. Since you have chosen to make it a paid addon it should have been flawless. It is far from that. I currently have Norton 360 disabled since it crashes my computer occasionally. Trying to figure out the conflict has been frustrating and I eventually just gave up.
Coverage Review
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
Never sure if I'm covered or know my status for coverage? Get emails of different items not covered and new charges due? Have paid for a year's worth and was charged again, but received a credit back. I think it's confusing and never know my status?
Customer for years
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
Since it became part of Norton I don't feel as comfortable as I use to. Its harder to find things when logged in. Technology passing me by
Love the guarantee, price is a little high, and the ability
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
It might be me, but I have a hard time logging on to my Lifelock account. Every time I think I have my login and password straightened out, I have a hard time getting back in later. The entities - Norton LifeLock, Norton, and LifeLock - seem to be combined, but separate. I'm never comfortable with the coverage, because I don't know for sure what all is included in it. You might say for me to login to the LifeLock website and look at my account to get the coverage information. But I get so frustrated trying to login that I give up and just assume since we pay so much for the coverage that we are covered for about everything. In short, I am frustrated with attempting to ascertain reliable, uniform information from Norton LifeLock, or Norton, or LifeLock.
Ultimate Plus
$339.99
/year
Pay {sale} for the 1st yr after trial. Renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
- 401(k) & Investment Account Activity Alerts†
- Home Title Monitoring¶
LifeLock stood out for the simplicity and ease of use of its mobile app.1
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
The broadest volume of alerts all in one place.
Ultimate Plus
$339.99
/year
Pay {sale} for the 1st yr after trial. Renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
- 401(k) & Investment Account Activity Alerts†
- Home Title Monitoring¶
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
LifeLock stood out for the simplicity and ease of use of its mobile app.1
The broadest volume of alerts all in one place.
No one can prevent all cybercrime or prevent all identity theft.
- Price valid for introductory term. After that, your price will renew at the standard price.
- Your subscription begins immediately after your transaction is complete. A payment method is required at sign-up for trials, and you will be charged at the end of your trial, unless canceled first.
Prices are subject to change and may be charged up to 35 days prior to renewal. Cancel here or contact Member Services. - Restrictions apply. Automatically renewing subscription required. If you're a victim of identity theft and not satisfied with our resolution, you may receive a refund for the current term of your subscription. See LifeLock.com/guarantee for complete details.
1 Credit features require successful setup, identity verification, and sufficient credit history by the appropriate credit bureau. Credit monitoring features may take several days to activate after enrollment.
2 Identity Lock cannot prevent all account takeovers, unauthorized account openings, or credit file inquiries. Deactivates if you downgrade or cancel your subscription.
††† Up to $1 million for coverage for Lawyers and Experts included on all plans. Reimbursement and expense compensation varies according to plan—up to $1 million each for LifeLock Ultimate Plus. Insurance benefits are issued by third parties. See us.norton.com/legal for policy info.
LifeLock is part of Gen – a global company with a family of trusted brands.
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