LifeLock is the leader in identity theft protection.

4.65
Rating Icon
3687 reviews
Full Check Icon 82%
of respondents would recommend this to a friend.

Reviewed by 3687 customers.

Once you get hold of someone they get to work rectifying the

LifeLock Ultimate Plus

Rating Icon
Undisclosed from US - 4004 days ago Verified buyer
Worth the cost of the protection.

protected accounts

LifeLock Ultimate Plus

Rating Icon
Undisclosed from US - 4007 days ago Verified buyer
life lock gets 4 stars because my credit union is on your protected list, however it does not connect to my credit union website. please fix this as i know it is not just mine but other banks as well. i cant even put a few of my credit cards as protected accounts also. Old navy, belk just to name a few. add the URLS and banking sites please so i can use all the life lock ultimate to the fullest. Until you do you get 4 stars

You don't know what you don't know...and that's not good.

LifeLock Ultimate Plus

Rating Icon
Undisclosed from US - 4060 days ago Verified buyer
I love having LifeLock! It's a bit stressful being asked to confirm that a court record they found, using your name, is yours. It's a bit stressful getting the first Sex Offender notification, until you realize that the notification is really a list of Sex Offenders living in your zip code (not necessarily your neighborhood). But honestly, there is comfort in LifeLockmonitoring this stuff and having me confirm I am who I say I am. I want to protect my entire family and friends and would highly recommend this service.

No peace of mind. Things don't work like I'm used to themeor

LifeLock Ultimate Plus

Rating Icon Not Recommended Icon Would not recommend
Carolyn from Oviedo FL 32765 - 252 days ago Verified buyer
I am struggling to find/use Norton . Con.consistently he things to work. Help!!! I think I have mess. Please HeplMe! I know just enough to keep me twisting in the wind. I feel such confusuion. I have a notice of something happening with my credit. I need to see it to know if it is something that is mine or an intrusion.

Pros

Peace of Mind

Protection

Restoration/Reimbursement

Security

Support

Cons

Alerts

Cost

Renewal

Service

Subscription

12 guests found this review helpful. Did you?

Good but too costly

LifeLock Ultimate Plus

Rating Icon
Dan C. from USA - 871 days ago Verified buyer
Services offered are professional and well done... BUT you will pay more for them than other vendors. Lessens the value when compared to others.
6 guests found this review helpful. Did you?

YOUR SITE NEEDS MORE EXPLANATIONS

LifeLock Ultimate Plus

Rating Icon
Norm from USA - 881 days ago Verified buyer
YOU ARE ASSUMING EVERYONE THAT IS CONCERNED ABOUT THEIR SECURITY IS AN EXPERIANCED COMPUTER USER. NOT TRUE. THE LESS EXPERIANCED NEEDS MORE HELP, MORE EXPLANATIONS ALSO WHY DID YOU COUPLE LIFELOCK WITH NORTON? NORTON IS NOT VERY DEPENDABLE ESPECIALLY THE SECURE VPN. ALSO THEY DO NOT EXPLAIN THINGS AND ARE ALMOST IMPOSSIBLE TO GET AHOLD OF FOR HELP I AM A VERY DISAPPOINTED CUSTOMER!
11 guests found this review helpful. Did you?

difficulty logging into account.

LifeLock Ultimate Plus

Rating Icon
Ric R. from USA - 883 days ago Verified buyer
Excellent service. We just have trouble accessing account. My wife and I have the same Email.
3 guests found this review helpful. Did you?

Lifelock experience

LifeLock Ultimate Plus

Rating Icon
Lewis F from USA - 883 days ago Verified buyer
I have had no problems with Lifelock, just with email. My name does not appear on email but the word Lifelock. I called Lifelock to correct the problem and nothing has been done to correct it. I continue to value the service. I just want the email corrected.
4 guests found this review helpful. Did you?

Can't access my account

LifeLock Ultimate Plus

Rating Icon
Warren F from USA - 883 days ago Verified buyer
I have forgotten my password right after my wife and I signed up, I called life lock, they could not help me, so what do I do now? I get alerts but can't see them.
3 guests found this review helpful. Did you?

Credit card fraud

LifeLock Ultimate Plus

Rating Icon
Jill Z. from USA - 883 days ago Verified buyer
I've had my credit card used without my consent a couple of times. Since then I have reviewed my card credentials and now I'm more satisfied with the card itself. Don't you check to see if I've had someone use my card out of state or order something from a business I do not normally order from? It's taken my time and phone calls to correct the ones that did compromise my card. It would behoove you to send an alert to my email about something that didn't look right. Hope this helps others who have similar problems.
9 guests found this review helpful. Did you?
Share your thoughts on LifeLock
Product icon
Select a product
Ultimate Plus
$19.99 / month

Pay $239.88 for the 1st yr after trial. Renews at $339.99/yr.
Payment method required. Pricing details below.*

  • Million Dollar Protection™ Package†††
  • Identity & Social Security Number Alerts
  • Credit Monitoring³
  • U.S.-Based Identity Restoration Specialists
  • Identity Lock³,¹²,†
  • 401(k) & Investment Account Activity Alerts
  • Home Title Monitoring
Recommended

LifeLock stood out for the simplicity and ease of use of its mobile app.1

tom's guide

“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”

The broadest volume of alerts all in one place.

Ultimate Plus
$19.99 / month

Pay $239.88 for the 1st yr after trial. Renews at $339.99/yr.
Payment method required. Pricing details below.*

  • Million Dollar Protection™ Package†††
  • Identity & Social Security Number Alerts
  • Credit Monitoring³
  • U.S.-Based Identity Restoration Specialists
  • Identity Lock³,¹²,†
  • 401(k) & Investment Account Activity Alerts
  • Home Title Monitoring
Recommended
tom's guide

“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”

LifeLock stood out for the simplicity and ease of use of its mobile app.1

The broadest volume of alerts all in one place.

customer service award
Customer Service
Award Winner
tom's guide
"Easy-to-use"
javelin award
Overall Leader
Award Winner
Get discounts, info, protection tips, and more.

Sign up for promotional emails.

No one can prevent all cybercrime or prevent all identity theft.