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LifeLock is the leader in identity theft protection.
81%
Reviewed by 3691 customers.
Good help, bad availability
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
I found the assistance that I received to be very professional and helpful--once I was able to get to it. But I made four or five calls to LifeLock, and only one involved a wait time of less than ten minutes. Two had me on hold for more than 15 minutes. That strikes me as unacceptable, especially when I was dealing with a situation that might be a personal emergency.
USAA
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
I would like to have my USAA accounts monitored by LifeLock.
Time to be alerted
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
I totally understand that no one or thing is perfect. Just to let you know, I was in my account over a month ago, and you just alerted me. Just didn't know if you wanted to know that or not.
Ultimate Plus.
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
Services have been great so far except one area. I am supposed to be alerted every time more than 200 has been charged. We charged several things, one 750,00, one 299.00
and several others. We were not alerted about them. If you say you are going to do something... do it... or don't say it. We are paying for specific important services. The only reason I am so concerned is we were identity fraud victims in the past. I just want to stay on top of it. You helped get to the bottom of it and I was so reassured that we had you on our team! I was in the hospital when we found out and lifelock took care of it. I didn't have to lay up there and worry. Thank you.
no clue what u mean here
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
i get credit score but do not understadn it. advice how to improve, and actual conversation would be best
Initial Impression
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
So far, so good, I have only been a member for a few dayus. I have great hopes for a great relationship moving forward! Bote that i clicked on (one year) in the quesiton below but only because there was not a choice for (only a few days).
Initial Impression
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
So far, so good, I have only been a member for a few dayus. I have great hopes for a great relationship moving forward! Bote that i clicked on (one year) in the quesiton below but only because there was not a choice for (only a few days).
excellent Service
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
I spoke with the tech and was very glad to hear that the alert was for a legitimate reason.
lifelock
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
Good customer service. So far so good as far as protection of identity, credit cards, and bank accounts. Hope it stays that way.
Mrs
LifeLock Ultimate Plus
Undisclosed from
US -
ago
Verified buyer
All I asked for were New Car Key Fobs & I was told you no longer offer them. Ugg !
Ultimate Plus
$339.99
/year
Pay {sale} for the 1st yr after trial. Renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
- 401(k) & Investment Account Activity Alerts†
- Home Title Monitoring¶
LifeLock stood out for the simplicity and ease of use of its mobile app.1
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
The broadest volume of alerts all in one place.
Ultimate Plus
$339.99
/year
Pay {sale} for the 1st yr after trial. Renews at {ar}/yr.
Payment method required. Pricing details below.*
- Million Dollar Protection™ Package†††
- Identity & Social Security Number Alerts†
- Credit Monitoring³
- U.S.-Based Identity Restoration Specialists
- Identity Lock³,¹²,†
- 401(k) & Investment Account Activity Alerts†
- Home Title Monitoring¶
“The 600-pound gorilla in the ID Protection space, LifeLock has one of the most comprehensive services for preventing an identity theft and if that fails, surviving it.”
LifeLock stood out for the simplicity and ease of use of its mobile app.1
The broadest volume of alerts all in one place.
No one can prevent all cybercrime or prevent all identity theft.
- Price valid for introductory term. After that, your price will renew at the standard price.
- Your subscription begins immediately after your transaction is complete. A payment method is required at sign-up for trials, and you will be charged at the end of your trial, unless canceled first.
Prices are subject to change and may be charged up to 35 days prior to renewal. Cancel here or contact Member Services. - Restrictions apply. Automatically renewing subscription required. If you're a victim of identity theft and not satisfied with our resolution, you may receive a refund for the current term of your subscription. See LifeLock.com/guarantee for complete details.
1 Credit features require successful setup, identity verification, and sufficient credit history by the appropriate credit bureau. Credit monitoring features may take several days to activate after enrollment.
2 Identity Lock cannot prevent all account takeovers, unauthorized account openings, or credit file inquiries. Deactivates if you downgrade or cancel your subscription.
††† Up to $1 million for coverage for Lawyers and Experts included on all plans. Reimbursement and expense compensation varies according to plan—up to $1 million each for LifeLock Ultimate Plus. Insurance benefits are issued by third parties. See us.norton.com/legal for policy info.
LifeLock is part of Gen – a global company with a family of trusted brands.
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